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If you use the standard object connection transformation you can Attach documents to the Service Contract and get them to the work task.

 

Source on the files at Task is 


But If you transfer this Work Task to mobile. It doesn´t appear.

If directly attaching document of the same document class to task, it will appear in MWO. 

It seem like MWO doesn´t replicate documents that is part of an object connection transformation in cloud?
 

@Bandula Any comments?


Mwo support object connection transformation in cloud. Can you view the same document in Aurena Task detail page ? 


@Bandula Yes. By this OCT. Attached documents at service contract are possible to view on the Work task in Cloud Client.

 

But if this task is transferred to mobile it will not show any document on the task in Mobile.


 

You would need a OCT rule which could transfer documents attached to the Service contract into the Work Assignment (JtExecutionInstance) directly to see them in mobile as Work Details page in mobile is built on the JtExecutionInstance entity.

When you directly connect a document to the Work Task, there is another rule which transfer the documents from work task to work assignment so that is why you see them in mobile. When the work task gets the documents from another rule, I think second rule doesn’t get triggered to transfer them to Work Assignment.

Anyway, documents connected to the work task should be possible to be viewed on the pages built from the JtTask entity in mobile. For ex: Task Steps page. 


@skullk, thanks for the reply!


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