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Hi,

I am reaching out to seek guidance on an issue I am encountering while working with Assistants, specifically related to the behavior of Tabs and Steps during the override process.

Issue Description: When attempting to override Assistants by modifying the Steps, I observe that instead of removing the specified Steps, the system adds additional Steps to the existing set. This results in duplicated entries rather than an actual override. A similar issue occurs with Tabs – instead of replacing them, additional Tabs are added on top of the original ones.

Questions and Assistance Required:

  • Are there any known limitations or constraints with the override functionality specifically related to Tabs and Steps?
  • Is there a recommended method or best practice to override Steps and Tabs without duplicating the existing ones?
  • If this behavior is intended, could you advise on any workarounds or adjustments that would allow for the effective customization of Assistants without redundancy?

I would appreciate any documentation or technical guidance you could provide to address these issues.
Thank you for your assistance.
 

Best regards,
Md. Mizanul Islam https://www.linkedin.com/in/mizanulislam/

 

@MizanulIslam what is your iFS Cloud version? and are you trying to do this as a customization or as a configuration change?

Best regards,

Rukmal


Hi ​@Rukmal Fernando 

I am working with 24R1 GA for customization. 

 

Thanks 


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