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Hello all,

 

We are using IFS Apps 10. Has anyone experienced one user seeing an attachment as a PDF but all other users seeing it as a .msg? We suspect maybe the user opened a .msg attachment and when asked to use Adobe Acrobat Reader Always or Once, selected Always. Now she can’t open .msg attachments 

User who is receiving error:

 

All other users:

 

Any help is greatly appreciated!

 

Thank you,


Carl

 

 

 

Hi Carl,

IFS uses the standard Windows settings here. This can be changed again using the following steps (here as an example of a TXT file):

 

This file type is now opened again with the text editor:

 

Thank you so much, that worked!

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