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IFS Solutions

Q&A Discussion of IFS Solutions for our IFS Employees, Partners and Customers

10000 Topics
J
Do Gooder (Customer)
josephgDo Gooder (Customer)
asked in Products (Manufacturing, Products, Engineering)
Is there a test instance for 24R2

I would like to have a review of 24R2 version. Is there a test instance which I could have a look and test of the product?If not, is there a way to get a trial license to test the product to understand it better?

180
J
Do Gooder (Customer)
J
Sidekick (Customer)
jdohertySidekick (Customer)
asked in Service (Touch Apps, MWO, MRO)
Enable Push Notifications for MWO App

 Can somebody tell me how I can enable this tick box for this app? It is read-only, even when logged into IFS as Admin. I am using Enterprise Edition Apps 10.Thank you. 

998
J
Sidekick (Customer)
I
Hero (Customer)
IFSRUNINNOVALHero (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
IFS CONNECT

I have primarily worked on Data Migration Jobs and Workflows.IFSConnect is unfamiliar to me.Are there any documents or tutorials available that can help me achieve the following tasks?Read a file whose name always starts the same but ends with a different suffix (e.g., filename_timestamp). Process the file and populate either a custom or standard entity.thank’s in advance

1272
T
Superhero (Employee)
A
Do Gooder (Partner)
Andy HaminarivoDo Gooder (Partner)
asked in Buying (Procurement, Demand Planner, ASC, SRM)
unlimited supply date

Explain unlimited supply date

711
Chanu_Yazi
Hero (Partner)
P
Sidekick (Partner)
preethi.a05Sidekick (Partner)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
XML Mapping and Perform Definition Mapping

Hi,We have a requirement to create a record in address table through perform definition. For this we need to create an xml map, and the xml map should call the perform definition(custom MPM) and then it should store the data in FSM DB. How can we map this MPM to this API, so that from MPM it should store the data in the DB.

381
SAMLK
Hero (Partner)
N
Do Gooder (Customer)
nurfatinDo Gooder (Customer)
asked in Supply Chain
Update not allowed after purchase order is created

Hi,  I got this error message after I revised my PO. and want to update the PO. can someone advice me?appreciate if someone can help me. Thank you. 

643
Abdul
Superhero (Partner)
H
Hero (Partner)
Himarshi GunathilakaHero (Partner)
asked in Finance (Financials)
Customer invoice with error - There are no voucher rows in current voucher.

Customer invoice is in printed status with the following error. This invoice is generated via a customer order & it has invoice lines.  

430
H
Hero (Partner)
K
Sidekick (Customer)
kacperifsSidekick (Customer)
asked in Finance (Financials)
OCR -> Posting Proposal

Good morning,Could you remind me which parameter allows an invoice to be instantly moved to the posting proposal after OCR processing, provided there are no errors? I am using IFS CLOUD 24R1.Best regards

1111
Furkan Zengin
Ultimate Hero (Partner)
N
Do Gooder (Partner)
Nisha GuptaDo Gooder (Partner)
asked in HCM (Human Capital Management, Payroll)
IFS Error for Shop Employees

Hi all, can anyone help us to remove this warning message?Employees are not able to clock time in IFS. HR has already reviewed all pertinent fields, and we do not know what the issue is. Could you please assist? 

311
PhillBronson
Hero (Customer)
N
Do Gooder (Partner)
Nisha GuptaDo Gooder (Partner)
asked in Supply Chain
We want to cancel the PO lines

Hi We'd like to cancel the lines of PO  But, the shop order of this PO was closed, we can not cancel these PO lines. Please let us know how we can cancel the PO lines that shop order was closed.  

281
S
Sidekick (Partner)
M
Sidekick (Customer)
MartinFSidekick (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
FSM6 App Params 'PROCESS_RETRY_DELAY' and 'PROCESS_RETRY_LIMIT'

Hi, We have an issue with Email notifications occasionally failing.  Do the above app params allow it to retry sending emails? If so what is the correcr process name to use? also is the delay value in seconds? Thanks,

60
M
Sidekick (Customer)
D
Sidekick (Customer)
dritterSidekick (Customer)
asked in Buying (Procurement, Demand Planner, ASC, SRM)
Planning Network MRP - Share Purchased Parts

Hello, We have two sites, Site A and Site B set up in a planning network. Both sites A and B can purchase Part 1 from an external supplier. The Site A internal supplier is setup as a multi-site planned supplier for Part 1 on the internal Supplier for Purchase Part on Site B. If Site B has demand for Part 1 and has no on-hand quantity, the planning network MRP is creating a purchase requisition from the external supplier even though we have sufficient on-hand quantity at Site A to fulfil the demand at Site B.Is this standard behavior? Is there a way to change this to have the planning network MRP recognize the available stock in Site A and create an internal distribution order instead of an external purchase requisition? The external supplier is the primary supplier on both sites and should stay that way, but if stock is available at the other site, we’d like to use that rather than buying more. Thanks for your help,Dylan​

630
D
Sidekick (Customer)
D
Sidekick (Customer)
dbankstonSidekick (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
How do you 'unset' your default homepage in Cloud 23R1?

It’s easy enough to set a default homepage, but how can we unset the default page so the user is shown the ‘Welcome’ page again with recent screens? I don’t see anything in Account Settings analogous to the IEE homepage that I can clear. Clearing the user profile does not clear the default homepage either. Is there another way?  I think I’m going to check the path to the ‘Welcome’ page with another user account who hasn’t made a default selection so I can copy/paste it, but that’s not feasible for everyone.

3497
B
Do Gooder (Customer)
AshenR
Hero (Partner)
AshenRHero (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Migration Job Failing

Hi All, I'm currently attempting to run a migration job in a Linux-based environment. As part of this process, I have created an FTP location on a separate file share server, mounted that path to the Linux database server, and assigned ownership to the Oracle user.However, when executing the migration job, I encounter the following error:  Has anyone here performed a similar procedure for a migration job? I'd like to confirm whether I might have missed anything. Additionally, are there any limitations, such as requiring the configuration file path to reside on the Oracle Linux server itself?

792
AshenR
Hero (Partner)
K
Sidekick (Customer)
Kavindu911Sidekick (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
IFSAPP is showing background jobs of only one user

Since today morning IFSAPP user is showing the jobs from only one end user. No issues from the IFSADMIN login. Any idea why this is happening?Tried clearing the queryClearing the IFSAPP profileClearing APP data cache.But issue remains the same.  

695
AshenR
Hero (Partner)
C
Do Gooder (Customer)
caveman022Do Gooder (Customer)
asked in Supply Chain
Connecting shipment with package parts

I am receiving an error when trying to edit a customer order line that is released. It says cannot connect to shipment because all package components have been supplied by internal purchase direct supply. Any ideas? Seems to only happen for supply code pkg parts (package parts). We have shipments that are auto created when a customer order line is released. IFS app10

1847
Sayuri Perera
Hero (Employee)
R
Do Gooder (Customer)
RogerBDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
It's time to upgrade your browser

We have a prblem when trying to open URL links from Lobbies in App9WHen we click the link, we get and users are stuck. They can get round it by cpying the url and pasting into a browser, but that is a faff on.If we put the same link/URL into a menu item, that works perfectly, because the menu setting has to ption to use an external browserI can only assume IFS was written to use Internet Explorer and knows nothing about other browers.Does anyone know if there is a way to get Lobby links to open in another browser?ThanksRoger

361
R
Do Gooder (Customer)
A
Do Gooder (Partner)
ArcSurajKDo Gooder (Partner)
asked in Upgrades & Updates
How to change IFS system user password in cloud 24R1

Hi Team, I have requirement to change all IFS system user password in cloud .could anyone Pls let me know the process/Steps . 

1933
AshenR
Hero (Partner)
indmlk
Sidekick (Employee)
indmlkSidekick (Employee)
asked in Service (Touch Apps, MWO, MRO)
How to make NCR visible in Mobile work order MWO?

Can Mobile work order user see NCR in MWO?I have created a work task and attached a NCR in to a work task step.When the task is transferred to Mobile, can technician see the connected NCR in MWO. Do we need to setup any object connection setup in cloud? I cannot find any documentation around NCR visibility on MWO.I'm using IFS MWO for Maintenance. 

383
indmlk
Sidekick (Employee)
H
Do Gooder (Employee)
HYasunoDo Gooder (Employee)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
How do the cost of "Sales Part" on "Contract Line" with "Invoice Plan" influence "Request Contracts"?

Hi all,We select a "Sales Part", which comes from "Non-Inventory Sales Part", when we create a "New Contract Line" with turning on "Invoice Plan". On the other hand, a "Non-Inventory Sales Part" has "Cost" value as in the below capture. How do the cost of a "Sales Part" on "Contract Line" influence "Request Contracts"?I guess that the selecting a "Sales Part" is only for getting price and the cost value is ignored.Is it correct?Or does the cost reflect to invoice data?Please let me know how the cost influences "Request Contract".Thanks and regards,Hiroshi YASUNO

554
H
Do Gooder (Employee)
A
Sidekick (Customer)
AngeloPavSidekick (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
FSM6u16 Mobile - Selecting Initialise Device from Mobile Dashboarc

In IFS FSM6u16 - From within Mobile Dashboard, when I right click on a user and select “Initialise Device”, how long does that initialise device request last for..i.e. If I have mobile users who are not on shift but select to “Intialise Device”, how long does that request last for? Does it time out? We may have a revision of the design and want to force an initialisation of the app for all users. Some users will be off shift or on annual leave. Will the request remain indefinately?Many thanks, Angelo

336
Shneor Cheshin
Superhero (Employee)
S
Do Gooder (Employee)
scstusDo Gooder (Employee)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Can IFS Cloud be configured to work with Tableau reporting tool

Hi,A customer is using Tableau reporting tool and they are asking if Tableau can be configured to work with IFS Cloud.   Has anyone setup Tableau to work with IFS Cloud? Scott

310
S
Do Gooder (Employee)
T
Do Gooder (Customer)
taenarenDo Gooder (Customer)
asked in Finance (Financials)
Depreciation for shared Fixed Asset

Is it possible to set up a Fixed Asset in IFS Cloud where the depreciation is split between two cost centres when depreciation is run.We have a large asset whose usage is shared between 2 cost centres (code_b). Ideally, we would like to have the depreciation spread between the two when we do a depreciation run. Is this possible?Or do we have to create 2 assets. 

682
T
Do Gooder (Customer)
C
Do Gooder (Customer)
CindygcxDo Gooder (Customer)
asked in Contact Centre (CE)
Search by Customer Address ID

Hi, is there a way to search by Customer Address ID in IFS? I could not find and area to search by Customer address ID to see where and what Customer records the same address ID reside in. Look forward to help.

612
C
Do Gooder (Customer)
N
Do Gooder (Customer)
NerakYakDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
IFS Cloud - "Delivery Not In Sequence", but it is!

Hi, all. We’re trying to move from 23.2 to 24. In the correct path, using the correct YAML files. .\installer.cmd --values E:\[CORRECT PATH]\ifscloud-values.yaml --values E:\[CORRECT PATH]ifs-cloud-24.1.0-paqara3-5.0.0-20240619T133210Z-success\InstallationFiles\solutionset.yaml --set dbinstaller.sysPassword=[CORRECT PASSWORD] We’re getting this error, but we’re definitely on 23.2. Has anyone experienced this? Why doesn’t the installer recognize the correct version? [Tue Jul 30 12:45:26 EDT 2024] - SEVERE: The delivery not in sequence! Last delivery installed is ifs-cloud-23.1.5-paqara3-2.0.0-20231103T130434Z but expected is ifs-cloud-23.2.2-paqara3-4.0.0-20240213T220018Z[Tue Jul 30 12:45:26 EDT 2024] - SEVERE: Validation failed. When I login to IFS, it definitely says we’re on 23.2.  Ideas? Thanks!

2086
E
Sidekick (Partner)

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