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When I try to allocate/Assign a person to a work task from the prepare work order window (Assign multiple Task > Type Resource > Select Resource from Drop down> Click on OK) at times it get below error message (picture 1) which results in below assignment without a resource tied to it (picture 2) – that cannot be used and need to be cancelled. This happens intermittently and doing the exact same (typing the same letter, pressing the same resource) works 1 minute after.
Pic 1:

Pic 2:
 

 

 

@AccHarprS We are seeing the same issue in IFS Cloud 24.2.5 on Service > Work Management > Preparation and Planning > Work Tasks.  We’re not able to replicate it on demand so it’s been very challenging to troubleshoot.  Did you figure out why it occurs or how to resolve it?

Thank you,

Joann