IFS Solutions

It is my understanding that in the Object Series window, I should be able to RMB on the Series ID to get to the object number series.I do not have a RMB option for the object number series and IT says I have full access. Am I looking in the right window? Thanks  

Is there any possibility to change the below bacground image in Apps10?  

When we raise a work order in MWO it creates a temporary work order number, Originating System Id in the work order general tab on the EE work order,  which when synced to EE converts to a standard work order number.  The system will replace this originating system id on the tablet with the EE work order number but it is not consistent. Does anyone know what task synchronises these such that the originating system id in the tablet changes to the EE work order?The photo shows what appears on the tablet. Both work orders were raised on the tablet and one has converted the other hasn’t.Thanks very much Richard 

Community, any idea where does the below PO line Pre-posting info resides?  which file name? does these info stay in the same file forever or removed after posted to GL?We need a quick report that needs these info. 

Hi Guys,My IFS cloud dot net print agent service is not starting. what could be the reason?Service start failing  MonitoringLog  Windows service has been created with a service user in the local admin group Print agent folder access has been set by executing the powershell script IAM client is enabled and configured correctly with the secret. Regenerate secret did not work as well  Print agent installed VM can reach the IFS URL without any network issues IFS pods are in healthy state BATCH2 queue is enabled and having executions in parallel mode setTIA

Hi All, I am facing an issue with syncing attachments to the MWO application in real time.For example, when a back-office user adds an attachment to a Request Work Task from the web client application, it does not sync immediately to the technician’s MWO application. The technician has to either wait for the next sync interval or reinitialize the app to receive the document.I noticed that the Sync Rules under ‘Document Management’ security group are all set to the Batch delivery method.How can I configure it so that documents sync in real time?Is there any alternate baseline OOTB solution available to send a particular attachment immediately to the technician?I am using IFS Cloud 24R2 environment.Thanks in Advance. Regards,Sandya S

Hi,I have an issue. I need to modify an article (change part number) in IFS SURF. The individual I need to change is already issued on a shop order. I need to unissue this article in order to modify it. The problem is that I cannot unissue the article from the shop order since the “allow condition code” button is enabled for it in inventory part. It is not possible to change condition code once it is enabled and “exists” in inventory part.Is there anything I can do to solve this or do I need to involve IFS support? /F

Community, In Inventory Transaction History window, we can see accounting information in Accounting tab. We would like to create a report that show not only inventory transaction ID but also the accounting info. when I am browsing the file MPCCOM_ACCOUNTING that are under tab Accounting, I don’t see any data column could be the keys that can be linked with inventory transaction, e.g. Transaction ID, Site, Part No…. how we could make this report? any idea? 

Hi, How can access latest IFS 10 update version news? I want check news. Thanks.

Hello,Here is the pattern I want to follow:I have a custom field of type enum (boolean) in the CustomerInfo entity named “regrouping nrc.”I have the same custom attribute, with the same name, in the CustomerOrder entity.What I want is for the value of the custom attribute from CustomerInfo to be selected by default.The problem is that I can’t set a default value by logic (PL/SQL) for an enum (boolean) type.It works for strings, but I need to keep the page design with a switch button, so I can’t use a string type.I could create a custom enum with a default value like null, which would allow me to trigger it by event and fall back on the CustomerInfo attribute. That would work, but we’re afraid that users might ignore this attribute when creating an order, which could lead to errors at the end of the process, especially for customer invoicing.If you have any ideas on how to implement a fallback default value for a boolean, please share them 🤙Have a good day,

Hello everyone,I try to add a navigation link between Shop Floor Workbench page and NRC Connection Objects page.The search parameter is the keyref of the nrc connection page, which contains Contract and PartNo (available from Workbench page), like : (startswith(tolower(KeyRef),'contract=vern^partno=ac130m39403'))The problem is I’m not able in any way to make it workIf I use the variables as filter value, it will add simple quote ( ‘ ) as prefixe and suffixe of the value, which break the search syntax.Like : (startswith(tolower(KeyRef),'contract=’vern’^partno=’ac130m39403'’))I can’t make a search by contract and by partNo because partNo is not available as search / filter on the NRC Connection pageIs there a way to make this link works ?

Hi, In IFS Cloud, the CO lines cannot be Unpegged from its Shop Order and changed to Invent Order when the Customer Order status is Blocked due to the below error message.  However, in the IFS Apps 09 environment, this function is possible where a CO line could be Unpegged from its Shop Order and the Supply Code would be changed to Invent Order without any error message even though the CO is in Blocked state. Does anyone know whether it is possible to change the Supply Code of Blocked Orders in IFS CLOUD environment? ​Thanks!

Hi All,We are using Apps 10 Aurena and when we Register Arrivals of a PO for Inventory Parts we select to Print Barcodes, however we only get 1 Barcode label for the first line and not all lines as expected.Is this standard IFSIs this an issue with APPS 10Does cloud work differently Appreciate your feedback

Hi,When I select some employees at ‘Quick Time Authorization’ page, it prompts me an error as “Arguments used to execute current operation are not allowed”.  What could be the reason? Any suggestions?  Thank youRegardsNimesh

There is a business requirement for one Location with Multiple Address ID which is missing in 25R1, this scenario was configured in 24 versions. This works in 24 versions 

Hi All I am keen to know what's newly implemented in IFS 24R1 in Rental Management compared to what was available in IFS10? I know the IFS Academy provides a complete overview, but I am only looking for what's new. Thanks,Asela

Hi Guys,In IFS cloud versions since there are no database end users what’s the workaround to update end users manually?Use case is we have a customer who has recently upgraded to IFS cloud 22R1 and they are having 1000+ users who need to access the environment. Instead of changing passwords from the application user window one by one wondering is there an easy method of doing this.TIA   

Hi,When changing the supplier payment terms on the supplier, all the placed orders will also change accordingly. Is this really the right functionality? Shouldn’t the already placed order remain with the “old” payment terms?IFS Cloud used. All comments/info highly appreciated. Br,Marita

Hi Community, I am trying to Schedule Quick Report. It failed with below error‘The directory id MY_USERID is not allowed to run the application.ORA-06512: at "IFSAPP.ERROR_SYS", line 140ORA-06512: at "IFSAPP.ERROR_SYS", line 341ORA-06512: at "IFSAPP.LOGIN_SYS", line 329ORA-06512: at "IFSAPP.LOGIN_SYS", line 136ORA-06512: at line 1” Just to mention that I got IFS_ALL permission and I can also run the QR in the frontend. I tried other QR also without success.When I change “Execute As” to ‘System’ it also fail with a different error ‘Entity instance not found. (QUICK_REPORT - QUICK_REPORT_ID=813974.0)’.Also to mention that we are on APP10 update 15.Much appreciate your help

Hi Guys,Have any of you been able to upload an invoice as XML with a tax code where the non-deductible portion is not 100, without using the overwriting value at company level?I receive the following error: ‘Tax amount adjustment for tax code cannot be greater than the maximum overwriting level on tax’. From my side, both the tax and non-deductible portions appear to be correct in both invoice and tax line.Would it be possible to share a working XML file, or provide any guidance on the validations applied by IFS?Tax calculation method: Tax Amount and Non-deductible Tax Amount

Hello, I am currently facing an issue when automatically trying to unblock a customer order via a workflow.I am doing the following call:which has worked in the past to unblock a blocked customer order, but results in the following error:ORA-00034: cannot COMMIT in current PL/SQL session ORA-06512: at "IFSAPP.ORDER_COORDINATOR_GROUP_API", line 1762 ORA-06512: at "IFSAPP.CUSTOMER_ORDER_API", line 12697 ORA-00034: cannot ROLLBACK in current PL/SQL session ORA-06512: at "IFSAPP.CONNECT_CUSTOMER_ORDER_API", line 2381 ORA-00034: cannot SET SAVEPOINT in current PL/SQL session ORA-06512: at "IFSAPP.CONNECT_CUSTOMER_ORDER_API", line 2368 ORA-06512: at "IFSAPP.CONNECT_CUSTOMER_ORDER_API", line 2368 ORA-06512: at "IFSAPP.CONNECT_CUSTOMER_ORDER_API", line 272 ORA-06512: at "IFSAPP.CUSTOMER_ORDER_FLOW_API", line 266 ORA-06512: at "IFSAPP.CUSTOMER_ORDER_API", line 16585 ORA-06512: at "IFSAPP.CUSTOMER_ORDER_API", line 13182 ORA-06512: at "IFSAPP.CUSTOMER_ORDER_API", line 6152 ORA-06512: at "IFSAPP.C

Does anyone know how to tell where the due at dock value come from on the Purchase order lines in cloud. in Apps 10 we could check the system information and see the SQL column, but would like to know how to get the same information (system info panel) in Cloud.  thanks 

Is there functionality in IFS Cloud that can allocate work center time for planned customer orders and/or engineer to order products?  When we quote our ETO products, which typically ship with standard products, we include lead time for engineering time, but we cannot schedule the order until the routings and structures are buildable in IFS.  This can be a 1–4-week window of time after an order is placed where the load of the order is not visible for the scheduling team to work around.    Are there any new tools that help with time allocations for orders without complete information to aid scheduling?  I think in IFS 10 there were methods to estimate the ETO products utilizing routing and structure estimates, can that be used to help create placeholders until the structures and routings are made buildable?  If there is information on this topic elsewhere, I’d like to attain more information on the capabilities. Thank you,John

Hello,maybe someone can describe the situation when the function “Mark as Incorrect...” becomes active in the form “Measurements”? (IFS10). If I go to “Measurements for Object…”, then the function “Mark as Incorrect” for the same record is active:Why it is not active in the form “Measurements”?And if it is never active in the form “Measurements”, why it is left there?The same is in IFS Cloud too.

HiOne of our customers want to add different types of fixed fees for most of the requests generated from recurring services in IFS Cloud. In most common cases, it is 3 types of fees. The invoiced must contain all the resources/materials used and these fees. Fees do not cover any resource used while doing the job. these are always fixed.As an example fees can be for documenting work carried out, basic fee for the visit and a fixed fee for the consumables used. We must get 3 separate lines in the invoice for these fees.Where do we add these fixed fees in the new service solution? In PM Actions we added these to the Work List/Planning tab.Thanks.