IFS Solutions

What customer facing portals are available for customers to log in and view open requests. etc? I'm specifically looking at a portal that is for Service Maintenance in IFS Cloud 25R2 and above.  I know one exists for Service and Maintenance for use on work orders, but I'm unsure on the Service Management and Request side of things. 

In Apps 10 Enterprise explorer we would like users to be prompted to enter some of our custom field when they create an MRB case using the wizard on the Quantity in stock right mouse button to create an MRB case. Is this functionality available in Apps 10 or will Aurena all you to do this in Apps 10?

IFS help, https://docs.ifs.com/ifsclouddocs/25r1/MaintainInventory/AboutMovingPartsInMaintainInvent.htm, describes different scenarios for moving parts within the same or across different companies .The transport task allows to move from one site to another with different companies involved.  This creates COMPM-IN and COMPM-OUT transactions.As I consider different companies as different legal entities, I expect this kind of intercompany trade also triggers an invoicing flow.How is this invoicing flow handled in the system for the transport task scenario? 

Need assistance in using REST API to download Document management attachments as listed in DOCUMENT_DATA table by DOC_REFERENCE_OBJECT correlations. What would be the API endpoints needed and the preconditions on using them?Thank you,Paul.

hello, I want to link to the Aurena “Equipment Object Navigator” with an expanded view of a structure and store that URL on the objects in our BIM.It almost works, however, the Aurena ÙRL’s become extremely long and cryptic! like 1700 characters! IFS Aurena client version: 10.24.*How can we understand and simplify and calculate the Aurena URL for objects and the Equipment Object Navigator?Thanks! 

Question for you all.  The help videos in the scope tool tell you how to manually add CRIM items but how do we manually add customer requirements?  The scope tool manual doesn't tell you either. I am welcome to all ideas!  Thanks!

Manual Supplier Invoice Screen​​​​​​Hi, everybodyHow can I retrieve the fields displayed on the manual supplier invoice screen from the database?"SQL Column" field is disable and not available in “LOV Reference” field.

Greetings!Trying to create a structure of a DOP but get the following error. What does this mean? How do I fix it?IFS APPS 10 

Hi Team,I believe above jobs are connected with external supplier invoices and images of those external supplier invoices.Can any of you advice what is usage of each job and whether it is used with XML or STDSIN3 ? May be how to use it too ? 

Implementation Overview – Statutory Holidays & PM Action AdjustmentWe have successfully integrated statutory holiday dates into the weekday calendar. Consequently, the PM action now accurately recognizes the following holidays: Friday, August 1, 2025 Monday, August 4, 2025 Tuesday, August 5, 2025 As a result, the system automatically adjusted the task due dates to account for these holidays. Although the original due date was set for August 5, 2025, the system deferred it to Tuesday, August 12, 2025, in alignment with the configured business rules.However, we have observed an unexpected behavior: the system is skipping July 30 (Wednesday) and July 31 (Thursday), which causes the next available due date to fall on Friday, August 8, 2025, rather than the expected Tuesday, August 12. This suggests that the date-skippi

Hello,In IFS Cloud 23R2, we have a scenario to create condition-based PM action to generate Work Orders for objects based on run hours. We are using Accumulated parameter for this scenario. When we update either the ‘New Reading Value’ or the ‘New Delta Value’, the last recorded value is not updated automatically. When we regenerate the plan, it sometimes gets updated and sometimes it does not update. The ‘Plan out of sync’ is set to True in this scenario and doesn’t allow to generate the work order. Do we need to Regenerate the Plan every time a measurement is entered for an object? Is there a reason, even after regenerating the last measurement value is not being updated? Any inputs would be appreciated.Thank you! 

Our PM Plans were setup wrong during implementation and have caused a headache with demand planning.  This is going to be a very large project to clean up.However, we still want to us Min/Max order points.  However, the demand is throwing off the reorders.Is there a way to ignore demand and just use the Min/Max just based on what we have on the shelf.So, I want a part to have a 2/4 min/max.  When we hit 2 on the shelf, initiate a purchase requisition to get back up to 4.  Ignoring all demand out there on work orders, etc.  

I'm currently facing an error message while trying to install INGRESS: 'Error: Kubernetes cluster unreachable: Get "https://153.113.208.253:16443/version": context deadline exceeded'. I would greatly appreciate your assistance in resolving this issue "ifscloud" has been added to your repositoriesHang tight while we grab the latest from your chart repositories......Successfully got an update from the "ifscloud" chart repositoryUpdate Complete. ⎈Happy Helming!⎈2024-04-29 04:46:03.41   RSEXIFS-91 IfsIngress downloaded successfully2024-04-29 04:46:03.41   RSEXIFS-91 Stop Download-IfsIngress2024-04-29 04:46:03.41   RSEXIFS-91 Start ImagePullSecret-IfsIngress2024-04-29 04:46:03.41   RSEXIFS-91 Creating ImagePullSecret ifs-ingress namespace......."ifscloud" has been added to your repositoriesHang tight while we grab t

Hi, We have serialized shop orders (for Lot Size = 1), but one operation may take a few days to complete. With Shop Floor Workbench, we are trying with daily reporting of labour time and quantity. However, the system is not allowing to report a partial quantity reported when it is serialized. Not sure why as we’re not receiving fractional quantities - but merely reporting it so that the system knows the labour time and quantity each day (main objective is so that MSO will adjust the schedule).How does IFS expect to report daily quantity complete when the operations take days to complete and the part is serialized? TIA 

I'm on APP10. In the Resource Analysis view,  the bars in the stacked bar chart are divided into 2 parts: the chosen project and everything else combined. So, if you select ≥3 projects, you won't be able to distinguish all projects by colour coding.Is it possible to show the resource allocation of all projects associated with a resource group in APP10? How about Cloud? 

Hello, I face this issue  as you can see in the screenshot below while trying to post a manual voucher. Is there a problem linked to permissions ? How to check if it’s the case ? Best regards  

Absence Registration Type  Can you tell the difference between Generated and Manual Absence Registration Type 

Has anyone come across the scenario where deletion of a Shop Order operation has been allowed where there are existing Labour and/or Operation hours Transactions - albeit that those transactions were at zero cost value so no actual cost incurred or transacted and not GL voucher created?  Just wondering what thoughts are whether this should or should not be allowed?   We were surprised it was allowed …We’re on Cloud now but it’s also allowed in Apps9. Thanks!Linda

I have a customer case looking in IFS Cloud to find a functionality/solution to replace Support Issue that exists in App 10. As far as I understand, Support Issue has been replaced by Call Center - however the quick and easy workflow has somewhat disappeared.Even if Call Center has some good processes, its too complex and admin heavy when just wanting to create a quick issue that requires a swift and easy solution and just keeping a log of what has been done.I have looked at perhaps using Change Request - but then the application moves into Engineering which is not really the correct scope.So, my question is:Will Support Issue be re-implemented in Cloud? If not, what options are there to be close to the Support Issue functionality but instead in Cloud?Kindest regards,Johanna 

Hello,Can the charges of the customer order be calculated based on the weight of the part?Thank you in advance.Sincerely, Lina 

Hello,in upcoming legal updates (IFS Cloud) there is one record for Japan (Support for Consolidated Invoice) which is not supported by any documentation. We need to know what it is to ensure that our processes in Japan are alligned with this update.Link for upcoming legal updates: https://community.ifs.com/localizations-upcoming-news-442/upcoming-legal-updates-as-of-may-2025-50388Please where I can found any information regarding this modification/update?ThanksTomas

Hi,Would like to understand if more  time clock types are carddriven in IFS Coud compared to IFS 10.Is it possible in Cloud to have FUTURE ABSENCE and ABSENCE REQUEST set as carddriven?Much appreciated if someone can confirm

I'm trying to configure a Report Rule that only triggers when an operational report is executed from a specific Command button I've added via Page Designer.Setup:Added Command button that executes ExecuteOperationalReport Created ParameterMapping setting REPORT_RULE_ID = 1 for this button Configured Report Rule with condition to check this parameter  Issue: The Report Rule should only trigger when the report is requested from my custom action button created in Page Designer, not from other sources. However, the condition is not working.What I've tried:Various parameter formats in the Repo

Hi All,I want to automatically copy or clone image attachments from a Place to its associated Task. For example, if an image is attached to the Place (in the Attachment tab), I want that image to be included in the Task (in the attchment tab) whenever a new Task is created in the Place’s Service History.It would be great if you help me with this issue.Best Regards,Akshay. 

Hello, I know that It is possible to create consolidated pick list for shop orders in two ways:use the Create Pick List(s) for Shop Order(s).  Select the relevant shop orders from page Shop Orders and click to create Pick List Report.   Is there a way to create a pick list per WO ? I can’t find any. Thank you !