IFS Solutions

Hi,In one of users Personal profile is grayed out.We checked  fndrr_user_client_profile_tab table, and there were two profiles and we deleted one that was created recently.However, we still face this issue.Any ideas highly appriciated.Thank you in advance. Kind Regards,-Kavinda Jayaratne   

Hi,In one of users Personal profile is grayed out.We checked  fndrr_user_client_profile_tab table, and there were two profiles and we deleted one that was created recently.However, we still face this issue.Any ideas highly appriciated.Thank you in advance. Kind Regards,-Kavinda Jayaratne 

Hi,I’m getting the following error when trying to return the receipt.The part is a non-inventory part. In the site, the delivery address is defined.What could be the issue here?Thank you in advance.

Why is MSO not scheduling the operation even though I have available capacity?As you can see in Picture 2, there is available capacity, but no operation has been planned. The operation status is unscheduled (Picture 1).Initially, scheduling worked as expected, and the operations were assigned. However, for testing purposes, I reduced the lot size from 500 to 300 pcs, which also led to a corresponding reduction in lead time.For some reason, the operations were removed from the resource, and the status of the operation changed back to unscheduled, as shown in the picture.I do not see a connection here.Add: We do use MSO module and is connected to PSO.   

Dear experts,With IFS Cloud 22R2, when using the create document assistant, the view copy (PDF file) is not imported in addition to the original document.On the contrary, if I check-in a document from the document revision window, the both files (PDF & original) are imported.Is it normal that it is not working with the create document assistant ? I remember that in V8, it was working.Thanks for your help

Hi,I have this address linked to my resource as starting point in Dispatch Console, created in my Person screen and marked “Yes” in address type for work:However, when i load my resource in Dispatch Console, the starting point doesnt match with the starting address in Scheduling Resource screen.Any idea? Thanks!! Irene 

Hi all, We are currently experiencing som weird behaviour in the PSO, that we can’t explain.It seems like the PSO is rescheduling committed tasks 1 week ahead in some cases.  (A theoretical) example:Work Task no. 2 out of a total of 2 allowed (commit rule) is committed to a given technician and is "placed" in the schedule at 11:45.The technician is currently working on Work Task no. 1 out of a total of 2 this day.The technician exceeds the planned start time for Work Task no. 2 as he is delayed in ending this Work Task no. 1  (based on the schedule that PSO had expected).PSO then moves Work Task no. 2 far ahead in time (in some cases?). In this case, almost a whole week forward.I believe that instead of Work Task no. 2 being moved so far ahead, it should simply shift the schedule gradually to the right:1 hour delayed compared to the "planned" start time → Now it is simply committed to 12:45 instead of 11:45. An

Hi everyone, I experience that when a Work Type is changed on a Service Contract, this change is not reflected on the PM Action - so the next time a Work Order is tried generated from the PM Action, it fails as the Work Type on the Service Contract and the PM Action is not identical. Is this some kind of bug? If it is tried the other way around, where the Work Task is tried changed on the PM Action you get an error.   Not reflected on the PM Action - still the original Work Type: Error on the generating of a new Work Order

Hi all,I created a customer order as SEO from work order.Then i created a resource into work order task, then allocated and reported them. So i see the automatilcally added lines as sales object at “Sales” tab, but i can’t transfer these lines with state “Invoiceable” to customer order when i created at the start on work order level.What i am missing, let me know please. Does it not support to transfer sales object to customer order simply like older versions?Note: Version 24.1 and cost type: “Personnel”Thanks.  

Hi,My client is using PING ID for authorisation. So, he wants to provide bearer token (generated from PINGID )  to IFS in case of integrations as well. But OfCourse it is failing as Invalid token, as currently this token doesn’t have IAM details. I am trying to figure out is there any way how IFS can authorize it ?What details (header/payload attributes) can we provide to client to receive a token from PINGID that IFS can accept? Will it resolve if PINGID sends token containing IAM details or anything that IFS can validate.Is there any documentation on how IFS Framework handles Bearer token in IFS.  

Hello,I have IFS Cloud 24 R1. while connecting to Notifyme. I am getting error - there is no active version for [notifyme]. The IAM Client is enabled.can any one suggest.regardsPankaj

Hi,I see some inventory transactions shows zero cost for transaction code OOREC-Shop order receive. Please advice why this happens and what is the solution for this……?Is this due to part reevaluation issue…..?  

Hi,when using a standard dimension/fact item as a report parameter, relevant context substitution variables will be visible to choose as the default value.However, when a QIS is created based on an IAL, this is not possible. Here, the DIM_COMPANY dimensions was connected to the QIS from custom dimension connections oage.  Is this a framework limitation? Is there any setting or workaround to achieve this behavior? Best Regards,Nisansala

ORA-20105: AccountingCodestr.INVCODE: Invalid code part demand requirements for account 6055000  connected to SCV13 posting type. I have this error message when posting invoice. Thank you  Christophe

Hi,Has anyone found a way to convert saved searches in IEE client to Aurena Client/IFS Cloud?We are currently working on upgrading IFS 10 UPD 22 version to IFS Cloud.Users are heavily relying on saved searches to manage their daily tasks. At present, there are over 5,000 saved searches across both Base and personal profiles. After the Go-Live, users will undoubtedly be disappointed to find that their saved searches are missing in IFS Cloud.It is surprising that IFS has entirely overlooked upgrading saved searches into IFS Cloud.This topic has been discussed about two years ago, IFS IEE to Aurena Sav

Hi all, We are looking to optimize the way we perform our Inventory count of the Finished goods product in our warehouses.  Currently, we hold shipping for about 3 days to complete performing the inventory and then resume shipping on the 4th day.  Just wondering what some of the different ways in which you are counting your Finished goods inventory.  Do you utilize a 3rd party team?  Do you count/freeze warehouse-by-warehouse?   Any other ways to shorten the time for performing the inventory count? Thanks in advance!D

Here is a scenario: I want to move a Part from one location to a drop-off by one user;  then I want another user to move that part at the drop-off to different location. Currently, I must create a Transport Task moving it from location to drop, then when until that is finished; then create another Transport Task moving it from drop to location. There has to be a way where I can create just ONE Transport Task programing that second move by another user, no?  Does anyone do this, or have a way around this? Thanks,Tony

Community, I have a shop order in Closed status. in below window, i can see the discrepancy in the Cost Variance field in different tab. I expect cost variance $3000, but just don’t sure how 2600 is calculated? Where we could trace how system calculate this value, i.e.2600? Thank you. 

Hello, we activated the extended logging on Cloud IFS, but were can we see the logs made by the API ?example   Log_SYS.Put_Method_Trace('Sub_Project_API.Get_Object_By_Id___ (Base)', 'objid_', objid_);  Thanks

Hi I have noticed that after Transferring Payments and Acknowledging them, the expense claim sits as ‘Authorized’ and not ‘Transferred’. Any ideas what might be missing?

When running the cash flow exposure report, the system is considering purchase order lines invoice payments in the future as intended.  The issue I am having is that the report is considering the total value of the PO line and not subtracting any advance payments that have been made to the supplier.  If the over all invoices is for $1,000,000 but we have made $500,000 in advance payments, then the future cash flow should show -$500,000.  It is currently showing the entire $1,000,000.The advance payments are showing as separate lines under the incoming balance section with the cash flow type = Supplier on Acc. PaymentsDoes anyone know how to solve this issue? 

Hi, what’s the easiest method to update the prices of certain characteristics? We have a configuration price list. There is a charachteristic ‘Color’, with the option ‘Yellow’. Let’s say we want to increase the price of the Yellow in every price list with 2%, how can this be done? I don’t see the same logic as with the base price update and the corresponding update of the price lists, as the charecterics are not in the base price? Thanks!

I am having some trouble using the cash flow exposure feature in IFS. I may have setup something wrong, but the immediate concern is that I am getting an error message in the update cash flow analysis snapshot background job.When I run the update cash flow analysis snapshot - I choose company A.The error message is: PaymentTerm.NOPAYTERMEXIST: Payment Term is not defined for the Supplier 30322 for Company A                    ORA-20105: CfaUpdateUtility.ORA-20105 This supplier is not setup for this company. When I setup the payment terms for this supplier, I received an error for another supplier that isn’t setup for company A.  Cash flow analysis snapshot setup:  Analysis Details Cash Flow source (I am looking to create a cash flow analysis of our payables onl

Can a shipment be created for a Purchase Order that is NOT Related/does not have a customer order?If this can be done please explain the steps.  We are using IFS Cloud Web version: 24.1.9.20250205094114.0.A purchase is created with “No Part Lines” as we are sending an inventory part to a supplier for some “processing” and the part would be returned to the same site.  As such, there is no customer order associated to this purchase order.Thanks in advance for any information/help with this issue.

Hello,I need help with Receive case and its type Explanation in brief.What is Receive case ? definition for below types?Receive into Inventory Receive into Arrival Receive into Arrival, Perform Putaway Receive into Arrival, Inspect at Arrival Receive into Arrival, Inspect at QA Receive into QA, Inspect at QAThanks in advance. Thanks and Regards,Kruthika