IFS Solutions

Community,would like to borrow your mind, how we could enable/disable the window menu, how we could control this in permission set? Thank you. 

Morning,Is there a specific screen to give permissions or rights to a person to access & manipulate Accounts payable, posting proposals, and supplier invoice screens? The person that normally did this in our company up and left and didn’t train anyone, so I’m trying to fumble through it as best as I can.

24R2.I would like to add a custom attribute to a system defined event, such that this can be referenced within the event action.Within Technical Documentation for 24R2 it’s mentioned that “It is possible to duplicate a system defined Event Action and make changes to the copy, if there is a need to modify the predefined action.”How can you achieve this? I see no option within Events/Actions that would allow me to do the above.The event is NOTIFY_NEXT_AUTH. We use html format for mail sender and would like to improve the presentation of &MESSAGE_TEXT to users. 

In Customer Order Lines, we would like to use the “Create Task” function to do some extra monitoring of an order line.  We can create the task, but are running into problems if the person assigned to the task is out of the office and someone else is covering for them.  We are getting error messages “Only Assignee can reassign the task”, “Only Assignee can complete the task”, and “Only Assignee can edit the task”.  How might we allow another to take over the task and work on it?We are using Aurena Apps10 

Hi everyone,I’m looking for help understanding an issue I’ve encountered. Some tasks appear to be allocated by PSO and are visible in the Workbench under PSO, but they do not show up in the Dispatch Console.Does anyone know why this might be happening or how to resolve it?   Thanks in advance!

I am trying to execute SHOP_MATERIAL_ALLOC_API.MODIFY__ over an external Oracle database connection as part of a mobile application.  I am able to call many other inventory and shop order APIs.  But, this one is giving me the following error.  The IFS version is App 7.  Any guidance is appreciated.ORA-06502: PL/SQL: numeric or value error: character string buffer too smallORA-06512: at "IFSAPP.CLIENT_SYS", line 31ORA-06512: at "IFSAPP.SHOP_MATERIAL_ALLOC_API", line 2965ORA-06512: at line 1I am executing the API as follows:sSQL = " BEGIN" & _ " IFSAPP.SHOP_MATERIAL_ALLOC_API.MODIFY__(?,?,?,?,?);" & _ " END;" Call setUpProcIFS(spProc, sSQL) sAttr = "'ISSUE_TO_LOC' || CHR(31) || '10-4-1' || CHR(30) || 'OWNING_VENDOR_NO' || CHR(31) || '' || CHR(30) || 'OWNING_CUSTOMER_NO' || CHR(31) || '' || CHR(30) || ''" spProc.CreateParameter(0, dbVarChar, dbParamOutput, 32000, Null) spProc.CreateParameter(1, dbVarChar, dbParamInput, 32000, sObjId) spProc.Crea

Hi Team, Created a custom page in cloud and see the status as Empty in the Page configurationsany idea on what is missing here?imported this through ACP from other instanceWe have the entity configuration, Projection configurations and Page configurations in that package and everything is published Can anyone let me know why are we seeing this status as Empty?and at page level i see the below error Regards,Rakesh

I have an IFS 10 installation where reports seem to be stuck with status “Waiting” in print the job queue.A print agent is configured but can’t find anything to print. It’s only looking for reports with status “Remote Waiting” isn’t ?I have searched here and on the internet for similar issues and tried to follow recommendations , but no progress.I guess the problem can be related to the report formatter. Any ideas to kick me in the right direction?Best regardsJohan     

Hi Community, I am seeking help for an issue I’m experiencing when trying to update values within an existing custom enumeration that has been applied to a custom field. The update does not show on the field after synchronization unless the page designer is open. Here are the steps I take with an example:A custom enumeration exists and is connected to a custom field on the Customer Order screen An update is made to a value in the custom enumeration and the enumeration is synchronized  Navigate back to the customer order screen → The field on the customer order screen with that enumeration does not display the new value (unless page designer is open) Republish the entity configuration, update still does not show. We did not have this issue in Apps10. Has anyone else come across this?

Hi there,I’m working on Quality Management - Non Conformance Reports (IFS Cloud 23R2) and I’m trying to ‘activate ‘ the standard available ‘Approval Process’ (NCR section Attachments). It is (standard) possible to attach this Approval Process, but it seems that it’s not active? To be more specific: while handling the NCR via the workflow Disposition, Correction, Verification, the NCR is automaticly set to ‘Closed’ after Verification, regardless the fact that the linked Approval Process is still open?Hopefully someone can help me with this?Thx!

Hi, Updating from 22r1 to 24r1 we have seen a “strange” behavior when using date For example we search on a specific date in shop order, (2025-09-30)After changing view and going back,Example we unissue material for a shop order it change view to (Manual Unissue Shop Order) Then the date format is between (2025-09-30 - 2025-10-01) we see this behavior in other views like (shipment)Something we need to do different now that we didn't to in 22r1 ?

This stage is in progress for two days. 

I have an environment marked for deletion and it has been in this state for nearly a day now. I know that these jobs can take a while, but this is not consistent with the other deletion jobs we have ran. Is there any way to know if this job is in an error state or anything like that? I didn’t see a error zip file in the logs, but I assume I won’t see anything like that until the job finishes either. If this is not an error, what would cause the job to hang like this?  

When an export license is created, by default on the Access Rights tab a record is created as shown below. I do not understand why this record is created to give what looks like all users access. Is there a way to control this to prevent this record from being created. We want to just use access groups. 

We have a tank that holds 200,000 lbs of oil and each truckload of oil we receive as a purchase part is approximately 75,000 lbs.  We would like to lot track the oil and have every truck load received have a lot applied.If we were to receive 75,000 lbs of LOT A into the 200,000 lb tank and some of that oil is consumed, then 75,000 lbs of LOT B is received into the same 200,000 lb tank, we would like to have one lot in the tank called LOT B (or other name) but if we were to look in IFS where LOT A was used every product that had some LOT B (or other name) in it would show in the list of where LOT A was used.Our main question is, does IFS Cloud (24R1 or beyond) have the ability to combine lots and maintain lot traceability? If so, how do we set this up?We would also want to stop the user from receiving a 4th lot into the tank until the tank is emptied.  So, in the above example they would be able to receive LOT C into the tank but when they try to receive LOT D it would fail and let them

In developer studio when we have used @DynamicComponentDependency XXX in a .projection or .client file, from where does it finds out that the given component is installed or not.In .plsvc and .plsql files, when you have @DynamicComponentDependency XXX it adds the condition $IF Component_XXX_SYS.INSTALLED $THEN to the code.But how does this work for .client and .projection file? Does the Developer Studio looks at somewhere like solutionSet.yaml and decide whether to add that code during the Code Generation step? Or does it look up somewhere else?

Hi , from 23R1 ,IFS supports to call  Workflow from a Custom Command.  While, as I tested ,after the workflow executed (eg, changed some value of the Page)the web page doesn’t get refreshed.User have to manually click the “refresh” button to get new value shown. Is there any way to make web page auto freshed? ※I added a “Force Complete” Custom Command to a execute workflow    after executed , data is changed , but page not refreshed.  

Hi Community,Appreciate some assistance or your experience in this regard. We are experiencing the below error when attempting to view or download a document file.Error: Something went wrong when downloading or saving the file using Aurena Agent. Error Message: File is being scanned and cannot be downloaded at this time. Try Again Later.We transferred the documents from the DB to the File Share Repository.Transfer has successfully completed. I am able to view/download some of the doc rev files. But some files give the above error message. If I try it again for some doc revs it is possible to view / download but for some other doc revs the file cannot be downloaded or viewed at all.Anyone had a similar experience and fixed it?Is Aurena Agent Mandatory to view / download if the repository is File Storage? If I attempt to copy file to Local folder system says Aurena Agent is required. NOTE:I connected IFSAPP user to a person record before I performed the transfer from DB to File Storage R

Hi All, looking at deploying IFS Cloud Use Place in remote deployment.  The sizing guide shows minimum cpu/mem for the given user numbers. for example if we go with 3000 users the min spec shown is 32 core/160GB RAM.  When deploying HA for the MT nodes, does this mean I need 3 x 32 core/160GB, or just that min spec should be met across the available nodes like 4 x 12core/64GB and if one node goes down the min is still met.Thanks

Hi all, our Customer is planning to have a 3 Node IFS Cloud Middle Tier Cluster and has asked for the Sizing of the three nodes. The available sizing for the Remote Deployment is based on a single Node Installation, and seems a bit high, when having 3 Nodes. The Customer has round about 300 concurrent Users. Do you have any Sizing, and also a recommendation how to scale the IFS Cloud Pods along the Cluster? Thank you in advance. Best RegardsMarion

Hi everyone,I'm developing a 3rd-party app integrated with IFS for managing leave requests.I need to expose an action that returns multiple calculated values (total leave entitlement, used leave, and remaining leave) based on CompanyId and EmployeeNo.The logic works fine in SQL — here’s the simplified query I’m trying to use inside the action implementation:SELECT NVL(ccntr_integration_utility_api.Get_Total_Leave_Entitlement(:CompanyId, :EmployeeNo), 0), NVL(ccntr_integration_utility_api.Get_Total_Leave_Used(:CompanyId, :EmployeeNo), 0), NVL(ccntr_integration_utility_api.Get_Remaining_Leave(:CompanyId, :EmployeeNo), 0) INTO :TotalEntitlement, :TotalUsed, :Remaining FROM dual;I couldn’t find any working example of an action returning a complex type (structure) in the documentation or community. Thanks in advance for any guidance!

In 2024, IFS Unified Support introduced the Hypercare programme—a dedicated initiative to provide customers with extra support during their project go-live.Why Notify IFS About Your Projects?IFS is committed to ensuring customer project success. The Hypercare programme offers a structured support framework to help IFS Application customers navigate go-live smoothly. By proactively identifying potential risks and offering expert guidance, we aim to safeguard business continuity and deliver a seamless transition to live operations.The earlier you inform us, the better we can align the right resources to support your go-live timeline.What We Ask of You You play a key role in helping customers deliver successful projects. If you have a partner relationship in the Service Centre, you can view and update customer projects directly—please help us keep this information current.If you don’t yet have a partner relationship, we recommend setting one up. Customers can enable this via self-service.

I tried submitting a case with IFS on this but was advised to try here first. Please advise if anyone is able to help with what we are experiencing below. We are hosting ourselves on-prem and recently upgraded from IFS 9 to 24R1. TL;DRThe <server> cluster is in HA mode but it is not using the typical robust cluster state database software that we would expect in a production ready environment (using Etcd). In addition to that, each node refers to itself for the Kubernetes API instead of a load balanced IP address in the event a node goes down. This is symptomatic of a non-production/non-enterprise setup. Microk8s is best suited for small, single node implementations and/or local development. It does have addon features to provide HA and other production style features, however, those features are not very robust. This is how IFS chose to package their product, and they don’t appear to offer any other on-prem options. So, we appear to be stuck with it as is. As a reference for the

Hello, We have inside our company some orders, where our customer is sending us material for production. Sometimes to much and we would like to send it back with the finished goods over a supplier return shipment connected to the normal customer shipment.Is this process working or do we have to create 2 different shipments for one delivery?

  Hi Team,Story: One of our customers using IFS cloud 22R1 remote environments requesting to create to PDB’s in single CDB. And customer planning to manage two environments in those Two PDB’s in single serverBut according to following documentation its say’s it is possible to have several PDB’s configured and started in one CDB. But at this point IFS R&D only support one PDB per CDBQuestion: In above situation any recommendations to follow? And Cons of above architecture.Reason why IFS not recommending multiple PDBS in single CDB ?