In Customer Order Lines, we would like to use the “Create Task” function to do some extra monitoring of an order line. We can create the task, but are running into problems if the person assigned to the task is out of the office and someone else is covering for them. We are getting error messages “Only Assignee can reassign the task”, “Only Assignee can complete the task”, and “Only Assignee can edit the task”.
How might we allow another to take over the task and work on it?
We are using Aurena Apps10
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I faced same issue, I thought it was a permission set / projection access issue.
But in my case it turned out to be a bug, scheduled for 24R1 early next year (for both apps 10 and IFS Cloud) , For some reason, it won’t work if the USERID is not equal to PERSONID
So it does not work for this user becuase PERSON ID is not matching USER ID
But it works for this user:
Thanks for the info Ayman. In our situation the PERONID and USERID are the same. We are on UP16. Maybe when we go to UP20 we’ll find it works better.
I faced same issue, I thought it was a permission set / projection access issue.
But in my case it turned out to be a bug, scheduled for 24R1 early next year (for both apps 10 and IFS Cloud) , For some reason, it won’t work if the USERID is not equal to PERSONID
So it does not work for this user becuase PERSON ID is not matching USER ID
But it works for this user:
We are currently in 24R2, but we are still receiving the same error. The Identity and Person match, but only the “Assignee” has the ability to edit the task. Is this still being looked into?
I faced same issue, I thought it was a permission set / projection access issue.
But in my case it turned out to be a bug, scheduled for 24R1 early next year (for both apps 10 and IFS Cloud) , For some reason, it won’t work if the USERID is not equal to PERSONID
So it does not work for this user becuase PERSON ID is not matching USER ID
But it works for this user:
We are currently in 24R2, but we are still receiving the same error. The Identity and Person match, but only the “Assignee” has the ability to edit the task. Is this still being looked into?
I can confirm that I am also seeing this issue in 24R2.
