IFS Solutions

Hi all, some of our users are reporting an issue where they can’t see the “Cancel Arrival/Receipt” button in the Procurement > Receipts > Receipt screen, even though:They have Full permissions to the ReceiptsHandling projection The receipts they’re trying to cancel, can be cancelled by other users (i.e. parts have been received, nothing’s been scrapped etc).The button isn’t visible-but-disabled; it’s not shown at all.Are there any likely reasons for this?

Dear experts,We are using manufacturing control plans with time interval as sample frequency trigger => each 30 minutes, 5 pieces must be inspected.The question mark concerns the way to alert in any way, in the shopfloor workbench, the employee every 30 minutes that a new quality analysis needs to be done. This is imply that the shop floor workbench is continually refreshed and I think this is not the case.Is someone got the same need ? any idea to meet the need ?Thanks in advance   

Community,have you encountered the issues that the PR line does have price on it , and it is released, and authorized, but PR line does not have supplier ID associated? is it a bug?We are on APP10 UPD9. We only notice this happened when the PR is initiated from a project. Thank you.

Hello, When returning parts to stock using the return tab in the work task (work order) there is no field to choose the revision number of the part being returned (in many cases the part returned is of a previous revision to the currently valid and could be components not related to a customer order) Is there a way to specify the revision of the part being put in stock when doing the return in work orders?(We are using cloud version) Thanks in advance for your responses.

 Hi AllAs tried in IFS 24.1.1; From the PO lines screen, I made the Requisitioner and the Requisition no mandatory via checking the ‘required’ checkbox and then published.      The goal was to prevent users from creating PO lines without a Purchase Requisition / Requisitioner.After publishing, I tried to save a PO line. It gets saved without the 2 mandatory fields that I set    Can you advise what I am doing wrong here?Thanks,Asela 

 Hi everyone,I want to send a PDF file attached in the "Attachments" section of the IFS 10 application to a user via email. Here are the steps I followed, but I was unsuccessful.  Why am I getting this error? What alternative approach can I take? I would appreciate your help. I retrieved the BLOB data of the relevant attachment using the query:SELECT k.file_data FROM edm_file_storage I wrote a function that returns this value. CREATE OR REPLACE FUNCTION Get_Oq_File_Data(     INQUIRY_NO_ IN VARCHAR2,      REVISION_NO_ IN VARCHAR2 )  RETURN BLOB IS     v_file_data BLOB;   BEGIN     SELECT t.file_data      INTO v_file_data     FROM Doc_Reference_Object_tab d     JOIN Edm_File_Tab e ON e.doc_class = d.doc_class                          AND e.doc_no = d.doc_no                          AND e.doc_sheet = d.doc_sheet

Obtain detailed information from the Cloud regarding the version of the MWO App that a user is utilizing.Currently the information is about the version from which app was initialized and that differs from the version user is currently on.

Hi,I hope someone can provide guidance on the following: We are looking to streamline our PM actions and implement a form of  suppression to prevent work orders from being raised when the service year is not applicable. Specifically, we have equipment objects that require servicing at 1,3 and 5 -year intervals.  Our goal is to create a PM action that raises work orders according to these intervals, while ensuring following: The 1 year PM action needs to raise a work order in year 1, 2 and 4 only The 3 year PM action needs to raise a work order in year 3 only The 5 year PM action needs to raise a work order in year 5 onlyIs it possible to achieve this using standard IFS functionality, or would a CRIM be necessary? Thank you in advance for your assistance.    

 Hello IFS Community, I have created a list element naviagtion with two placeholders: SUPPLIER,  and SITE. I am trying to navigate to the 'Payment Schedule for Purchase Order' page, and my dataset references that view.I am having trouble creating the navigation. I am using the following path:page/PaymentScheduleForPurchaseOrder/Form?$filter=Contract eq toupper($SITE$) and VendorNo eq ($SUPPLIER$)When I search for SITE using, for example, OK%, it does not retrieve data because the filter applies =OK%, which includes the equal sign (=). The filter needs to be just OK%, without the equal sign. It will work only if the user inputs the entire site value. Any idea how to fix this issue1?

When using PO changes orders, in Apps 10, we are noticing that date changes require the use of a change order.We would like to use PO change orders to trigger authorizations - as such we only want to use PO changes orders when the quantity or price changes. Is there a way to setup the system to mandate this type of use case? mandatory use of PO change orders - means date changes have to be made via change orders optional use of PO changes orders - means quantity and price can be changed on the PO without a change order.  

In IFS 10 UDP 17I have to delete the generic lobby I don’t use in order to be able to create my own.If I don’t delete them, I can’t make modifications in the Element Designer or Data source because it takes too much time.This solved my performance issue, but for whatever reason, the generic lobby randomly reappears. And I must delete them again.Do you know how I can deactivate synchronization for some lobby?Because I assumed they are on the server-side caches

I feel like in previous versions of IFS we could set Sales lines on the Request Work Task to Not Invoiceable.  That option does not seem to be available.  Is there a work around for internal service request work tasks?   

Hi,With PSO (in a stand alone) installation, Customers / Prospects may need a component (mobile application) for the field.We send activites in the application, and the technician gives updates about the tour and each activities : on route, on site, started, etc.This can also be used in the debrief or work rder report.Do we have this component in PSO  in addition to the backend and the engine ?thanks and regardsanthony

Is it possible to preview the Pick List for a Customer Order prior to printing it as you can for a Shop Order in IFS CLOUD

Hi All,We are running into issue with IFS services going down and wanted to check with other customers on tools you are using to monitor if IFS services went down.We are currently monitoring the HTTP url but had an instance when the database went down and the monitoring service was unable to alert us. Any inputs/suggestions are welcome. IFS is investigating the root cause, but we would like to be able to manage the situation until we can get a resolution.

Dear IFS-Community,is it possible to set up a pseudo code with a tax code?I already checked the external payment parameters but I can’t set up the tax code for the whole message code.I’m a bit confused because in my opinion this is a standard case if I want to automate transactions on accounts.Hopefully I’m just blind 🤓GreetingsFrederic 

HiOn the Company within Tax Control, Invoice Tab there is setting to “Use Tax Invoice”:  I’ve never used it, but am interested to know when or why you would?Is it country specific?I notice that this then can be set on the invoice series. I can find the IFS help on it:Use Tax InvoiceIf you select this check box, tax invoices will be printed when true tax transactions are created within invoicing and payment processes except when advance invoices are created. Tax invoices will show the details of the nature and value of goods sold or services provided and amount of tax.But it does not say when or why it would be used and how it determines the split of goods/services.  Delivery type perhaps?   Than

Hi, could you please help me to fix the following error. If I complete all the analysis, then this issue is fixed. But, according to the test plan, customer is doing this without completing all the analysis. as, for their business scenario, it needs to be applied. So, could you please let me know, if there is any parameter to function this?  

Hi,I have added some workflows for the standard Supplier Performance Evaluation KPI workflow (srmGetAutomatedKpiValues).When I run the 'Get All Automated KPI Values' button from the header, three KPIs display incorrect values. However, when I execute the same action using the line-level button, the values are correct.Have you encountered this issue before, or do you have any idea what might be causing it? Thanks!

Customer usually list all the demand on the project, then convert that to a purchase requisition using the Create Project Supply option.When using self-service procurement portal within a project, the purchase and material requisitions created will be connected to the project activity just as if they had been manually connected to the project and reporting costs in the same manner. However, this updated only in the supply side of the project.Customer has a requirement where, they need to add a list of all parts required for the Project, and have one place to see this, so they can ensure all demands are met. Here, all other demands are shown apart from anything requested via Self Service Procurement? Is there any possibility for this?Thank you in advance. 

We have create a Work Task for a serial object with supllier warranty.On the serial Object I have connected the Supplier Warranty and aslo on the Master Part but on that you can't connect a supplier.On the Work Task - Object Information , there is the line with Warrant Information but is it needed that a supplier is available to receive Supplier Warranty, see screenshot. 

Hi all, Could you share your experience with the page below?Could you provide detailed information on what the page is for and how it will be used, using an example?Thanks Ozge

Hello,I am looking for tips and tricks on how to create navigation links on my lobby elements in IFS Cloud.I’ve read through the technical documentation provided by IFS multiple times and still cannot get the links to work.Does anyone have any suggestions or tips I could use?Thank you!

Community, as I am searching all the business events that is scrapping at Quality Control, i have 2 results that really meet my needs, UM5 and M13. Wondering what’s the difference between UM5 and M13, both of them are used for Quality Control Scrap. 

Hi Community, We are looking into MES systems based on feedback from our management consulting exercise and are currently evaluating Tulip. Would appreciate feedback and inputs from other customers that are using MES systems on the floor along with IFS ERP. Appreciate your inputs.