IFS Solutions

Hi all, On the dispatch list in the shop floor workbench I would like to have the dop header nr visible. Anyone knows how to make this value visible in the shop floor workbench? With or without a CRIM item. Kind regards. Willem  

Hello.We have a shop order in which the revision is outdated despite the shop order is not yet over, how can we update its revision?ThanksIFF APPS 10 UPD 5

Hi everyone,As part of our PSO implementation, we are using ARP, and resource shifts are being created directly in PSO using automatic background shift generation.We would like to know whether, with our current ARP based implementation, it is possible to also view all resource shifts in FSM. This would help our business users especially Dispatchers (back office users) to easily observe technicians shifts and, in certain scenarios, manually assign tasks while taking into account resource shifts and calendar exceptions.Do we need to create rosters in FSM as well when using ARP, or is there an alternative approach to achieve this visibility?We are currently investigating this and would really appreciate any insights or best practices you can share.

Community,Wondering what is the best option for customer component repair, Work order or Shop Order?We are using APP10, Products are manufactured in house and ship to customer. If customer had issues with the product, it will be transport back to our shop floor.Question: will CRO applied to our scenario? Repair shop order or Work Order, which one is better? we do have both 2 modules installed. if no CRO, which is the best option to bring the customer products back to our site with customer owned ownership?Thank you.

Hello,The issue I am having is that I am wanting to import some assets but some are already there but incorrect.  The status of these has been set to scrapped. Is there a way to rename the serial number so that I can import the correct information ? 

PS C:\ifsremote\ifsroot> .\main.ps1 -resource 'INGRESS'Importing-Modules....…...2024-09-11 10:00:43.30 SERVERNAME Start Main2024-09-11 10:00:43.30 SERVERNAME Action Type :2024-09-11 10:00:43.30 SERVERNAME Resource Type : INGRESS2024-09-11 10:00:43.30 SERVERNAME Start Install-PriorityClass2024-09-11 10:00:43.30 SERVERNAME Creating Priority Class in default namespace.......Error: looks like "https://ifscloud.jfrog.io/artifactory/helm" is not a valid chart repository or cannot be reached: Get "https://ifscloud.jfrog.io/artifactory/helm/index.yaml": EOFExecution failed : Create Priority Class in default namespace unsuccessful2024-09-11 10:00:43.47 SERVERNAME Stop Install-PriorityClass Linux server can access internet through https and checked the jfrog URL accessibility helm user credentials available correctly in jfrog-artifactory-key helm credentials verified from the Linux server by curl -I -u "<user>:<PASSWORD>" -X GET "https://ifscloud.jfrog.io/artifactory/helm"  all sy

Hello,Our team currently has the 21R2 User Guide for Freight Integration - IFS Cloud. This is Revision A2 updated by KARAUS on 4/7/2022.We are looking for a newer version. At least 24R2 if possible.Thanks

HiWe are upgrading to Cloud and are in the process of converting Custom Menus to Commands. We are having a problem with custom commands that call ExecuteQuickReport where one of the parameters is a reference field. In IFS app10 when we call a quick report in a custom menu we can map Project_id to CF$_project_id, even if cf$_project_id is a reference field. In Cloud this still works but opens the quick report with the objkey instead.Is there a way around this behavior, how do people handle this when upgradginBest Regards

Hello,I’m looking for a support to clarify why Inventory Unit Cost does not change if tolerance applied for MSI Posting line for PO chargers. Please advise is there any data setup to be completed also. Our requirement is to absorb tolerance to the Inventory Cost. The scenario is the company uses “Transaction Based” Supplier Invoice consideration for all Inventory Parts. The PO lines and PO Chargers Lines are getting absorbs to Inventory Part through M189.But issue is when tolerance option enables from Company and Supplier level, if a tolerance applied to MSI the tolerance posting does not apply to the Inventory Unit Cost. Here is an example; PO Chargers is 50. When creating MSI used 60 for Invoice line (this is the amount needs to pay). Since tolerance is unable for this Supplier, two Posting Lines created as 50 and 10 for tolerance. But 10 was not absorb to the Unit Cost. reference 1: Inventory Part for Supplier Invoice Consideration Inventory Part SS for Supplier Invoice Consideratio

Hello,I am looking for a setting that we may have missed in IFS CLOUD for a feature that we had in IFS V8.In V8, when creating a new Work Order, Pre Postings are not populated, but they are automatically populated when connecting to a project.In IFS CLOUD, Pre Postings are not populated when connecting to a project.However, if we add a task to a Work Order, it inherits Pre Postings in a fully automated manner.It seems that the activity sequence that does not automatically integrate into the Pre Posting line when connecting to the project is missing.How can I have Pre Posting automatically populated when connecting to the project?Thank you in advance.Barth 

Hello, I have run into an issue with a hung POR in an Authorized (not closed state). Unfortunately, I was made aware too late and the project and activity have been closed for a long time. At this point, I am unable to cancel the POR, or disconnect the POR from the project. I’m looking for some way to resolve this, but I have found nothing. Hoping someone has seen this before and can provide some  guidance. Thank you!

We have a requirement from customer that should the activity be automatically scheduled or should there be manual scheduling based on activity type. They have the same set of resources hence different datasets is not a choice.Could someone help what could be the solution in this case?

Hi,I’m looking for documentation/information on how to use standard field “Responsible Department” in Document Revision:We want to enrich this field with information on which department the documents Responsible Person is working for. Can this be enriched from Organizations in My Employees Assignments?Jan Henning

Hello everyone,I am new to lobby management. How can I identify all the projections that a user needs to have in a lobby for it to function properly? thank uKR

​@Alexander Heinze maybe you can help here.Is there any reason why we cannot have task dependencies between tasks that below to different request scopes?Goal: Enable combined planning of multiple recurring tasks over different services​Example Use Case: Maintenance and Safety Check for the same equipment due at the same time → Technician should complete both in one visit. Tasks belong to different Request Scopes/Services. I’m very tempted of commenting the error message but I’m not sure what the implications would be 😁.Excerpt from JT_TASK_DEPENDENCY: Any hints would be very welcomed!

Do we have a way of generating a sequence number in a Key field like Price list number in configuration level in cloud? 

Is it possible to Auto Generate Procurement Clause on PR/PO header or lines or do they have to be generated manually?

Hello everyone,We have a customer using PSO Standalone (Version 6.16.) who requires that short-term absences are immediately visible in the system. When a resource reports sick and this is entered in PSO under unavailabilities, the absence does not appear in the Gantt chart until after an import (load file). This is problematic for short-notice absences.Is there any way to make absences visible immediately?Thank you!

When a template structure that has been transferred to manufacturing more than once contains a module where a piece part is added and activated at the module level, why is the piece part not included in the CAMRO service contract structure tree? Steps followed:Create two new parts configured as manufacturing parts, engineering parts, and serial-tracked parts. Using the Add Structure Position command, add a structure position to a template structure that has already been transferred to manufacturing (same site) more than once. Add a module in Preliminary state, then add a piece part beneath the module, also in Preliminary state. Activate the module line, which also activates the underlying child part. The transfer to manufacturing for these parts is performed automatically. Verify the CAMRO service contract and observe that the child part is not included in the service contract structure tree.

Why does the Alternate Module not contain the same Position Parts as the Prime Module, given that it was not created as a separate template? Should it not inherit the Position Parts from the Prime Module in this case?

We could be on the wrong track here – but in Apps10 Aurena are looking to capture the string that is sent when multiple records are selected – this is to execute a custom api call to compare against an expected value. Potentially more on that later.Anyhow – looking at the, for example, CUSTOMER_ORDER_LINES_HANDLING_SVC, and putting on the debug console, I can see that this is passed in the variable Selection eg:FUNCTION Get_Price_Source_Info___(   selection_ IN VARCHAR2 )  RETURN Get_Price_Source_Info_Struct_Rec Does anyone know how to capture this Selection parameter  so it can be passed into the Custom API? Thanks as always!

Why does the Shop Order Tracked Structure not display correctly in all situations in the Shop Floor Workbench (Dispatch List → Tracked Structure tab) when using the Show commands, sometimes showing “No data” even though all component parts are assigned?  Create a shop order with Order Type = Manufactured for a serial-tracked part.  a. Ensure the serial-tracked part includes component parts that are serial- and/or lot/batch-tracked.  Release the shop order.  Reserve all components.  Navigate to the Shop Order Tracked Structure page and verify that all component parts are assigned.  Navigate to the Shop Floor Workbench.  Open Shop Floor Workbench → Dispatch List → Tracked Structure tab.  Execute Show → Assigned Components.  In some situations, “No data” is displayed even though all component parts are assigned.  Additional Information: When you switch between commands in the “Show command” group, the data is eventually populated and displayed correctly. This indicates that the Sho

 I’m attempting to rename a serial part (update the serial number) and am unable to.See screenshot for Fault Message:  “the serial exists in Service Management and cannot be renamed.”Am I missing something.  Are there steps that can be taken to rename this serial?  There is going to be a salesman that returns from site with incorrect object information.  An incorrect serial object will be created for new PM actions.  We will need to be able to Rename the Serial Parts while retaining the history.  I’d be grateful for any help or advice on this.  Thanks in advance,Ed

Hi, According to the IFS documentation, it's possible to rename a part serial linked to a serial object when it's listed as "In Inventory." To enable this, we used the "Move to Inventory" option. A work order was generated, and we completed the return process. The serial object's status was successfully updated.However, despite the part and serial now being in inventory, the rename operation is still failing. The error is “the serial exists in inventory and cannot be renamed” .. Are we missing any step once the serial is returned ??