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Question

Task due date exceeds expected response date

  • March 11, 2024
  • 1 reply
  • 92 views

dfsjmarchant
Sidekick (Customer)
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Hi, 

 

When we try to set a task due date for a case, we always get this message: “task due date exceeds expected response date”.

We can’t work out how to prevent this. It doesn’t stop us setting the date.

Any thoughts?

 

1 reply

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  • Do Gooder (Partner)
  • September 17, 2024

Hi, 


I have the same problem. Does anyone have any ideas?

Thanks