IFS Solutions

I am trying to send Integration messages to PSO to create a bunch of resources & there shifts/skills/ect. Then send in an activity with an appointment template to then use PSO Workbench to book the appointment.However, i cannot seem to get it to work & have observed some very strange behavior that would love any information about.First let me set the stage!Here is what my resources & shifts look like:I created an activity that matches 3 of my resources (in fact you can also see its already scheduled above to 1 of them):But when i go to appointment booking i see this (all slots on Monday are unavailable): First off i cannot figure out why the UI here is so small with a huge scroll bar on the right but thats neither here nor there.But here is my observations:If i only create 1 shift for today & an activity with SLA pointed today i got NO slots returned. If i create 2 shifts (today & tomorrow) &  an activity with SLA pointed today i get slots returned with all stat

Hello everyone, we have run into a situation where a previous period 11/2025 was open and we are unable to close that period. the validate transactions in progess shows Error of Transactions waiting to be transferred from Distribution and/or Manufacturing. What i checked as of now is the following:User per user group: all closed Distribution and Manufacturing posting analysis status code 99: nothing, tried <>3 : nothing. Rerun erroneous Distribution and Manufacturing postings : Nothing. Voucher entry for period 11/2025: Nothing. Transfert inventory transactions. Transfert purchase transactions.And still the error is checked. Thanks in advance for your help.

We are implementing the use of the HR module to pay our employees. The issue we’re running into is that our bank does not want to use the ISO file type. They want us to send an NACHA formatted file we use for ACH Supplier payment. Has anyone figured out how to manipulate the file produced into the NACHA format? We’re on Cloud 24R2

Customer is on 22R1.Needs guidance on NACHA format for Travel & Expense moduleCan you advise if there are other formats supported by IFS that would be used in the US?   Do any other IFS customers in the US use the expense module without paying employees as suppliers?  See the screenshot below of the file formats available to select in our environment under Employee Payment Methods.  

Hi In the MWO Service App (Version:26.1.3375.0), the customer contact’s mobile number is not displayed, only office phone is displayed on the Work Task Details page, even though it is maintained in the Customer Master.Any guidance from the community would be greatly appreciated to help determine whether this behavior is expected by system design, or driven by configuration, or a known defect. Thank You

We are using control plan for purchasing receipt inspection, there is option to trigger type of manual with help document description like below:Manual - This is not triggered by any existing value in the system, instead it can be used to create custom defined triggering points and connect them to this trigger type.Given the above help description, we still don’t know how to and where to create this custom define triggering. Is there further instruction and support document for help? Thanks a lot.Semon

Hi All,I tried to use region structure (parent and child) functionality to allocate resources to different regions.  I thought if I add a resource to a parent region he will be visible in dispatch console when we filter for a child region as well. However, a resource can only be seen when we filter with that specific region only. I saw that region structure works in PSO and selection rules for contractors. Isn’t it working in dispatch console?TIA.

Hi experts,I need to know whether the existing FTPExtractHandler in the baseline integration framework support SFTP as well?Thanks,Hasara

 I am currently conducting tests for a Chinese customer and I want to check the Invoice Jinsui box on the customer order. I remember that there was a setting for this on the customer record, but I can no longer find it. My customer is using version 24R1.Can you please help me?Thank you.  

Hi,We have upgraded to 25R1 SU3 last week and we can no longer pre-post our customers orders to accounting projects (financial project). IFS has introduced a bug fix SCZ 27798 and it is now mandatory to enter a project id (WBS project) in the customer order details tab if to want to entre pre-posting on the customer header.Has anybody else experienced this problem or can help us out ?Thanks and Regards,Anne-Sophie

Is anybody aware about the depreciation plan for custom IALs in IFS.In 21R1 and 21R2 this was included in the deprecation plan, but 22R2 deprecation plan has not mentioned about IALs (It's available in 25R1 as well).We believe in the future it will phase out.Can we get some details on from which version this functionality will not be available in IFS? 

how to enable SimulationOSV and what is use for Simulation.

how advance search works?

When I create a document using the report rule and attach it to the object, I receive a notification. Can this be disabled somewhere?  

Tooltip is shown in Lobbies, but X-axis values are not visible in the tooltip when hovering over data points.How can add X-axis value to the hover data point ?? 

Hi All,I am seeing following error when report picking for project inventory. I am using pick by choice with in the same project but belongs to different activity.  Here is my inventory part in stock record.  My CO is project connected to the activity 100000069 but in manual reservations I can see both the activities related stocks as its under one project.But when I try to pick by choice with a different activity in the same project I am getting this error. Anyone know whats the issue with this?Thanks,Chamath

Community, Wondering how to enable Auto Repairable WO check box in below window? Thank you. 

We have setup PO authorisations based on project roles. The setup is working correctly until we connect a sub project to the project role assignment. We are interested in narrowing down our PO authorisations down to sub project - activity levels, however it does not work when we connect a sub project id to the role assignment. The auth step is fetched to the auth line, however, does not show the potential authoriser when there is a sub project id is connected. Are we missing anything in the setup?

Hello, Occasionally, we will get errors in our incoming Application Messages for Supplier Invoices. We are utilizing a Pagero integration to retrieve and load Supplier Invoices. A majority of them are successful, but some Fail with error text: Field [FEE_CODE] is mandatory for Ext Inc Inv Tax Items and requires a value.When opening successful messages, the FEE_CODE is in the xml. For failures, it isn’t. Suppliers have resubmitted and indicate they’re using a standard format, but still no FEE_CODE. For Supplier submissions that don’t contain this value, can a customization be done to the transformer (or elsewhere in IFS) to make this not required?Thanks,Jeff NattermannBusiness Systems Analyst

I am trying to create a before workflow that will change or add a value for a custom field on Purchase Order Header entered by the user or left blank at the creation of a purchase order. I got the change part to work but is struggling with he ‘add value’ part.If the custom field is left blank during the creation of the order, no value for the cf is passed to the workflow . Not even information that the value for the cf is null.Does anyone know how to have the workflow to add a variable on the way to the original projection call?I tried to just usign a workflow with script component to add the value and I can see the value in the observation but that isn’t added to the projection call.I would like to avoid just to update the record after creation as the user then has to refresh the record every time a po is created to see the value in the cf.The value for a cf is fetched from another place in the system and is not the same every time so a dafault value for the cf will not work. We are i

Suppliers have non conforming material that they want us to disposition before we receive. What is the best way to do. Would like to go through the material review board but can’t create MBR since part is not received

Hello, I'm running into an issue on the Audit List page in IFS Cloud. Users are reporting that when they Duplicate a record and populate all Required fields, they will click the save button at the top of the page, and it will cause a separate window to pop up containing all the same data. But the only button that shows is “Cancel New” but no option to save work. We are currently using IFS version 24R2.9. we were able to do this in IFS Aurena version 10.22.31.  Any advice on how to fix this issue would be greatly appreciated.   

Cloud 24R1: We get an error when we add an user to an user group in AD. Still the user is in IFS added to the user group.  Steps taken:create a new user in AD and sync to IFS → works greatcreate a new user group in AD and sync to IFS → works greatAdd the user to user group in AD and sync to IFS → in IFS the user is added to the user group but in AD we get and error message:StatusCode: InternalServerError Message: Processing of the HTTP request resulted in an exception. Please see the HTTP response returned by the 'Response' property of this exception for details. Web Response: {"schemas":["urn:ietf:params:scim:api:messages:2.0:Error"],"detail":"null","status":"500"}. This operation was retried 1 times. It will be retried again after this date: 2024-10-08T15:59:31.9082055Z UTC. Any idea what is causing the error and how we can resolve the error message?  Any help is greatly appreciated!  

We have scheduled the Generate Rental Transaction task daily, Which create a Transaction on daily basis and insert 1 Cost/Sales line daily.Is it possible to aggregate the Qty on 1 Sales line rather than creating a line on with QTY 1 daily?

As I see in the rental functionality, We could not change the Start Rental or End Rental date in Rental Event History. Is there any possibility to make it editable and what would be the effect on financial posting if we make it happen as Rental Transactions are created daily in the system.