+5When attempting to change the status of a work task from Work Started to Work Done, we receive the error message below - divisor is equal to zero.
In reviewing the work task, the work order, the PM Action, the measurements for object, no issue can be found.
Any insight/thoughts would be helpful!
+4Hi
This error ("divisor is equal to zero" — which is the Oracle error ORA-01476) is a very common one in IFS Cloud, especially in MWO / Work Tasks when changing status from Work Started to Work Done (or Completed).
It means that somewhere in the background logic (standard IFS code or a customization), the system is trying to divide a number by zero during the status transition.
+5Thank you - that makes sense but trying to identify where the system is trying to divide by zero. I have found through further testing that there are times when marking the task as done is successful and times when it isn’t on different work tasks but I cannot seem to pinpoint where that zero may be.
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