IFS Solutions

which views are impacted when we link a customer_order_line with a shop order ? because in the view shop_ord we have a field customer_order_no but it is still empty after creation of a linked qty of 2 with a selected shop order …?? and I can still see that there is a link in the manual link but don’t understand which view is updated (i analyzed shop_ord and customer_order_line)...thanks in advanceFrédéric

Hi HR ExpertsWe have 2 leave types, statutory and non-statutory. Through the Request Absence feature in IFS, the employees can select only the leave type statutory. So that works fine. Type non statutory is turned off as shown below. How can we automatically activate for selection on the absence request once all the statutory leaves are used? [I know manual activation is possible through edit in the screen]  Version 24.1.9Thanks,Asela

Hello, Our customer would like to be able to see the calendar week in PSO, as we have it for example in Cloud. Is something like this possible?PSO:They would like something like this:Thank you very much,Iulia

Does anyone have experience with or set up a file template for SAF-T reporting format for UK?IFS does not have UK format as a standard file Template.Best regards,Oskari

Hi Community,We’re trying to find a smooth and effective way of creating quotes and change orders in IFS Cloud, but are struggling with coming up with something. Scenario 1:Customer sends us a Request for maintenance, with the symptom of the part to be maintained. We send a Cost Estimate to the customer, based on experience with the reported symptom. Customer sends the component to be maintained. We create a Work Order and start the maintenance. During inspection, we see additional repair required, and needs customer approval for this. During service we reach the agreed Maintenance Cost levels, and needs customer approval to increase this. Scenario 2:Customer sends us the Customer order and the component, and wants us to inspect and report maintenance requirements. We create a Work Order We start disassembly, inspection and test, before we send a Cost Estimate to the customer. (Hours are logged) The rest is similar to Scenario 1 steps 5 and 6. Regarding IFS Cloud support for the scenar

In Apps9, when Avalara was enabled there was an RMB “Fetch External Tax” when clicking on the CO header. I have Avalara enabled on a site, but I do not see the equivalent to that in IFS Cloud. What am I missing?

IF i was setting up docman classes (six ) per region and havig about 15 regions….I was to attach existing document to the right employee (incase the bulk upload was provided wrong employee detail for one document oout of many ) how do i make sure that when get use the right employee file page doc attachment with the classes and formats ..the document is alread in IFS except that its assigned to the wrong employee…I expect before detaching the document making a not of the “doc number” and detach to get rid of wrong employee association. However with the right exployee attach the existing “doc number” one shoudl go through the  attach existing button before the New document and search for the document , however here it shows all document within IFS right from invoce expenses etc...expecially with Multiple companies / regions / classes ..how to customise what is able to be shown in the attach existing page !!! My issue is its showing all types of document not the employee file related cla

Hi,In IFS Cloud(21R2), what are the options available to change automatic log out time of the IFS client application and mobile client when a user hasn’t been active for sometime (X minutes) ?I noticed that there is a system parameter called ‘Max idle time’ in Apps10 but I coudn’t find the same in IFS Cloud. Best regards,Indika

For Multi-Company Project Reporting, can someone clarify the controls and logic for the field “Multi-Company Reporting Method” between the two projects - Employee and Customer.  Each Project can have its own setting for this field.  I have typically made them match, what happens when they don’t?  Does setting on one project take priority over the other?  Or must they match?For example if Employee Company is set to use Voucher, but Customer Company is set to use Project Invoice, what happens? ThanksJon

Hello All, We are currently in the process of upgrading from 23.1.11 to 24.2.0 through the Release Update Studio. We successfully uplifted the customizations, and the creation of the topic environment and the sanity build were both successful. However, the delivery creation failed due to errors in the standard objects.We have checked the log file and could see that there are numerous errors related to deploying standard core views/packages, even though the customizations have not impacted this area. We tried to deploy one of the errored standard API from Developer Studio by connecting to DEL env, and it got successfully deployed to database without any error (refer screenshot).Interestingly, the creation of TOPIC environments from the Release Update Studio was successful, and the sanity build performed just before the failed delivery creation also succeeded. Therefore, the delivery creation should have been successful, as it theoretically uses the same code from the repository.We are a

Hello everyone,Here is a use case for which I need your help.The customer "Point P" places a customer order on behalf of a third party "MIKIT".In this order, "Point P" applies its own pricing and discounts (e.g.: 50% on a sales group).The need is, when creating the Customer Order in IFS, although the customer on the header is "Point P",  to apply a price list (including prices and discounts) defined for "MIKIT" to the order.If no specific price list is configured for "MIKIT", then we should keep the prices provided by "Point P".Does someone know how this could be modeled in IFS?I tried adding "MIKIT" as the end customer on the customer record for "Point P", but without success...

We have Okta working with IFS Cloud 24R2, but if a user has never logged into IFS after clicking on the Login with Okta button it forces the user to reset their password. Is there any way to disable this?

Hello I have a migration job to create a supplier entity with CSVI would like to replace the column Contact with columns Contact Name, email and phone These are filled by the technician when using this job I would like to, in Comm Method to create 2 contact method lines, one with email, other with phone number. I’ve been tinkering with it for a while and couldn’t figure out how to make it work to create the 2 linesIn Source Mapping I cannot create new entries with the same COMM_METHOD view    In Method List I’ve tried having 2 lines with the COMM_METHOD API but I could have done something wrong  Currently its working with just Contact being filled out with one valueI’ve tried via Event, I can create the additional contact method, but it is not linked to the address Appreciate some insight if possible, thanks

Hello, Does anyone know if there is a way to update the expiration date in bulk on the ‘Report Archive’ screen in IFS Cloud? I’m trying to do some data cleanup. I’ve already set the default to expire but that doesn’t affect what has already been printed in the past. I have seen the -- Archive_Distribution_API.set_Expire_Date but it doesn’t look like there is anything in that ARCHIVE_DISTRIBUTION view or anything in the ARCHIVE view so I am confused where this data is stored. Any help is appreciated, thank you.   

The EE Chrome Extension is expiring soon. Is IFS releasing a new one? What do you recommend we do?  

Hi Everyone, Can anyone point me to some examples of setting up Absence actions?  I checked the help and it doen’t make things very clear. I’d like an absence action to be created when an employee returns to work.  I can make it work partially using T-ACTION with the following parameters:1;2;2;1;10;5;10;1I’m struggling with paramter 4: Start Day Value; does anyone know what values are acceptable in this parameter?  What value would I enter for the end of the absence (ie, when the employee returns). If anyone has any examples of Absence actions I’d be really interested to see. Many thanks, Scott 

Can't upload pictures from iPhone (CRM Companion 10 app v 1.8) but download works - sales reps can't upload pictures taken on their iphone  (iOS 16.1.1 on iPhone 13 Pro Max to IFS APPS10 UPD 15. In the screenshot below, you see the 3 files related to the customer record.  Notice the first one was downloaded successfully from IFS to the mobile app.  The other 2 files failed to be uploaded properly to IFS Apps 10 and subsequently failed to be downloaded when the user tried to view the documents.In the screenshot below, you see the 3 files related to the customer record.  Notice the first one was downloaded successfully from IFS to the mobile app.  The other 2 files failed to be uploaded properly to IFS Apps 10 and subsequently failed to be downloaded when the user tried to view the documents.In IFS APPS 10, 3 documents are shown under the customer record, but the 2 files uploaded from Mobile cannot be viewed.  Only the 1 file that was directly added through IEE is viewable. 

We recently (last month) upgraded from IFS APPS10 to IFS Cloud 22R1 (Update 5)One of our users is having an issue whereCreated a new default location for the part2. Created the transport task with new location3. Tried to receive part but the new location does not populate. They are able to manually add in the new location, but this is time consuming and is not how the line is supposed to behave. The new location should be populatingThoughts on where to start? 

We have been presented with a challenge to integrate IFS FSM6 with ServiceNow.I believe that due to company security policies we cannot integrate directly and need to use middleware or Saas like Boomi. We need to integrate both Incident work orders and asset information.Is this a difficult thing to do? Is a lot of development work needed and is there a need for a lot of FSM support?Any advice, guidance or support would be geatly appreciated. :-)Many thanks, 

Community, anyone has experience on below parameter “Allow Automatic Substitution of Parts” on below Customer window. If so, how to use it, what will be the scenario then? thank you. 

Hi,Here is what I want to implement: After a workflow is finished, pop a toast message to tell the user to refresh the page or refresh the page directly.I tried CLIENT_SYS.ADD_INFO as an action in a projection. It won’t work.Is there a way to do this?version is 24R2

Hi every body. A customer ask me about the international certificacions of IFS like ISO… etc.It’s a aerospace customer…... Can give me anybody a list with this certification of IFSCloud. Thankssssss

HelloWhat is the impact of these two parameters (Use planned dependent demand) & (Use dependent demand in forecast consumption) on MS? I tried to create sales quotation but no data displayed in planned demand anf planned dependent demand column on MS! Could you help me with this? thanks 

I created a material requirement linked to the project. I generated a supply that exceeds the demand. After going through the PMRP/MRP loops and expiring Inventory PArt Availability Exceptions, I would like to see in the table which project is affected by the oversupply. The system blinds the Project ID column *. What do I need to do to see the project with oversupply at this point.  

All,In Apps9 if we create a repair structure we can have the part that is being produced as the component in the structure. Having tried to replicate this in IFS Cloud we are are getting the following error message. How are we to now handle sorting of bad parts or doing an extra op to completed parts to rectify a fault in IFS Cloud? We need to have traceability so use the shop order batch lot number, it seems very strange that the system is not allowing this. All help very much appreciated.Sarah