Finance (Financials)

Hi,We have some work task transactions from september 2024 that remains status “Valid” in view Work Task Posting Analysis and we don’t know why. They are supposed to have Transferred status after updated to GL Vouchers.These are posting type TPM and originally created from Supplier invoice manual purchase cost line with connected to Work task no. Supplier invoice is paid and posted Both Work Task and Work Order are finished. Transaction status is Transferred. The posting status is Valid which is our problem here. The voucher rows are transferred in GL.Since september 2024 we have daily backgroundsjobb running for GL update and “Transfer of work task transaktion postings for site TC” at night. We have tested to run all type of transfer jobbs manually several times as well but non of backgruonds jobb show error. We see that some other Transactions with Posting Type TPM has been transferred as it should so the issue is only valid

HiVAT has been charged on an invoice in error.  How do I credit the VAT only?Thanks

We have asset where we have rolled back the depreciation transactions but there is no acquisition transaction to roll back. Thanks

Hello,I have an GL Automatic Posting Rules set up. Use Instant invoice, voucher type F, account 602 000, only the code part „cost center“ (= oddělení) is mandatory.I need the rule to distribute the amounts between two different cost center.Unfortunately, it’s not working. I’ve also tried using symbols % and *, but the rule still doesn’t work.Below are screenshots of the first and second parts of the rule, and the third screenshot shows the posted voucher in the GL, which hasn’t been distribute.Thank you in advance for any advice.Jaroslava Porcalová 

Frequently a customer will pay an Advanced invoice Example invoice - AD40002660 on order M202923 was paid however the CD970180901 did not auto-match/pay upon issuance. As of now, I did manually match the advanced payment however this happens rather frequently where It should match automatically   May you assist to investigate a route cause, whether this is avoidable, or a system issue?

How can we handle a difference in total/line tax rounding on supplier invoiceIt always get the total of the lines and not from total invoice amount ??

Hello, we currently are paying every time we pull something from Avalara. We have to upload a lot of addresses. Many times they aren’t used, but we’re paying everytime because it checks with Avalara. Is there a way to turn off the customer address > Avalara integration? Just on the creation of the address?Thanks in advance.

Dear All,Expect your valuable advice on this.I have come across this error in the cash box payment. The below mentioned error appears when we try to approve the cash box payment.As we investigate the issue further, the basic data were set accordingly and the there were no functional error with regards to the relevant transaction ID. And no customization done & this is standard IFS. Transaction Type -Direct Cash PaymentAs we checked from the backend /sql  we found there is link with the mixed payment table. Hence, we had to do small data repair and proceed with the transaction. Refer the below sql query for further understanding. Expect your inputs whether this is bug or whether we can eliminate this error through functionally.  CURSOR get_zero_payment_line IS         SELECT t.party_type,t.lump

I need to register a company in my client's environment using the Spain location, and in this registration, I need to enter the company's NIF code. The same situation applies to the registration of Spanish suppliers and customers.I looked in the Country Solution document for a field to enter this information but couldn't find one. Then, I searched the company, supplier, and customer registration screens, but I couldn't find it there either.Therefore, I would like to know if anyone who has previously implemented in Spain and/or is familiar with the Spanish localization can inform us in which field we should configure this information.

Does anyone know where we can find the general roadmap for which localizations will be delivered during apps 10 extended support period. We understand that legal requirements in Malaysia will not be considered, but we would like to know the stance towards CTC and other requirements for Poland, France and a few other countries. 

HiWe need to reverse a payment , (Voucher type N) How can this be done in IFS Cloud ?This worked fine in Apps10

We are currently on IFS Apps 10, update 14 utilizing the Vertex Tax software.  When creating an Advanced Invoice with lines with different tax rates, the system will not auto calculate tax.  We get a message that tax must be entered manually but we can’t enter manually on an Advanced Invoice. Example: Part line is taxable in the state Virginia (USA) but freight is not considered taxable.  I need the freight to be included in the total of the Advanced Invoice.  How can I accomplish? Thanks

Hello. Does anyone have an idea of how to use the POC Method Manual in the financial project of IFS? According to the help description for Manual: “The POC is based on a value manually entered by the user. The method cannot be used by Planning Projects, IFS/Project”. Where or how exactly is this value entered? Would appreciate any help.  

Is there a way to change the date format for the ISO2022 BACS format file?Currently the format works for some Supplier and others it does not.Seems there are 2 different date formats for different suppliers. Successfully processed -  XX: XXX/XXX//040425Failed Transaction - XX : XXXX/2025-06-13/ This is for the  <InstrId> tag

Hi Team,We are unable to create new customer; it’s giving the below error as “DNG Customers must be created through Salesforce”The error only coming for Singapore clients and China clients are able to create customer easily. all team belongs to Standards integration and not DNG  

Hello,We have a need for several customers to be able to break down the deposit to the order lines. Do you have a standard solution, please?Knowing that we have found a way at the time of payment but that is very complex  

How we can delegate the Create user and Approved user same in GL Vouchers.We have setup N voucher setting as follows and created mix payment.   But we get same user as Entered by and Approved by. Is there way of getting 2 different users here. Please advice on this.

Good morning, I created a Customer Invoice, but I need to change the Invoice date to a date in a closed accounting period. I tried printing the invoice, but I received the message that accounting period is closed. I was hoping that I would be able to print, the invoice would go in error, and I can checkmark the box Use Voucher date on the Customer Invoices with errors screen, but it doesn’t seem to work that way.Is there a way to Print/Post a Customer Invoice to a different date than the Invoice date? Thank you,Cora

How to pay a supplier with several Invoices using Payment File and have the Invoice nr’s in the Sepa File/ Bank statement of the supplierFor Instance: Supplier has sent in four invoices:Invoice 1 for 120 euroInvoice 10 for 90 euroInvoice 13 for 80 euroInvoice 20 for 70 euro. Totals 360 Euro. IFS should have the four Invoice nr’s in the specification. Currently it only shows the total amount of 360 Euro without specification of the invoices  

Hey GuysHave you heard anything about a function called "Customer Invoice Date Control” in IFS CloudThis was supposed to enables the validation of customer invoice date to be equal or later than the last printed invoice.Any lead on this feature is appreciated.

Hi there. I’m seeking the solution to below scenario. If you have any experience in this area I’ll be grateful for guidance and support how to proceed in IFS. In the UK we are allowed to become VAT registered and claim VAT back on 6 months of purchase invoices on services. However, we need to put in these invoices now for our quarterly reporting. How to manage it in IFS to acquire proper tax transactions and reporting? Will it be possible to change past invoices VAT amount, to claim these back when VAT registered? Currently we’d like to register and proceed those invoices with “no tax’ tax code, but how to manage VAT after 6 months then? Shall we use any dedicated tax code with specific configuration for such purposes?Thanks in advance for any tips.Karolina 

Is there a way to prevent creating a new sales contract for an inactive customer? Backgrond: Currently it’s possible to set the customer on ‘credit blocked’ and once you create a new sales contract  a warning message pops up (but you can continue), but actually we want an error message to ensure a new sales contract for this customer can not be created. With the help of a custom even action it’s possible, but would be nice if this was standard functionality. Kind regardsLars  

Hi, I have a rental posting with error NOTBALANCED: This accounting is not balanced. This is for posting M217 - Rent In Accrued Cost Inv. I would expect to see M218 here, but doesnt look like that was created. I cannot view the associated Rental Transaction as when navigating through using the button, no data is found (which I havent seen before)Any ideas what causes this? or how I can trace this back? The only information from the line I can maybe use is the Project IDAny guidance would be appreciated

I am wondering if an ACH Payment can be reversed once the Payment Order has been Acknowledged and the payment has been created?

Hi Team,Several orders on demand site are stuck in status released while the intercompany order has already been delivered, once the intercompany order lines is closed, matching demand order line should also get close with invoice. While checking the incoming delivery notifications screen, we are receiving below error message:“Inventory transactionHist. TRABASINVREV: Part number XXX on site XYX is currently locked for the transaction based invoice revaluation process”I can manually close the orders but want to know why it is happening and what is the root cause of it.Request your suggestions.