Distribution (CRM, Commerce)

Hello Community;I have a client with a fair volume of EDI orders.  One of their EDI customers submit multiple schedules for the same part delivered to the same address, but with different Purchase Order numbers.  Each schedule creates a different IFS Customer Order.  Currently, IFS updates all schedules and orders as expected, but it cancels all the order lines on all of the Customer Order except the last one it processes.  Is there a way to stop this?  Is there a way for IFS to recognize that the different customer Purchase Orders represent separate schedules, each being processed discreetly from one another? 

We use distribution order to send product from our manufacturing site to our warehouse sites across the world.     Can anyone tell me how the planned due date on a distribution order is calculated in Apps 9?  We would like to give our manufacturing site a 40-day lead-time from the distribution order created date to the planned due date.  

Hi All, once the GR is done and material is rejected, PO line status shows “received “every time planning department needs to go the details to check rejection etc as PO line status shows received.thinking of “rejected “ status or information in PO screen directly.

Hi Team,Could someone explain how Inspection Frequency is set on control plan line for Control plan - Purchasing?  Any document with step-by-step guideline on usage is appreciated.

Hello,I’m in 23R1 and working with Sub Contract/Sub Contract Approvals.  I have an Approval ID set in the Approvals section of this screen.  According to the materials I have and what I remember from the old days, I should be able to associate and approval routing to my approval ID.  I must be missing something.  How do I tie the approval routing to the approval id so that I need to have all steps approved before I can change the status to Awarded, for example.Thank youPatrick

Hi, one of the biggest frustrations our sales department has with IFS is the inability to change the order type on a customer order once the header is saved.  The order type is used in various management reporting so if they select the wrong one, they have to create a new order to fix it and cancel the old one. I spotted this statement in the help but that is not true even in a planned state. It can be changed if you have not saved the header yet. What is the reason for making this field non-editable?  I know it controls the order flow, but I would think you could change it when it's in a planned state?   Are there any plans to make it editable in the future? We are working on upgrading to Apps10, update 17.Thanks. 

We are using IFS App 10 and when we creating MRN in Warehouse Management It’s automatically goes to release status. we need to get it first in planned status and after that authorization form authorized member need to change release status. Can it be done...how apply approval level for that

I am trying to stop sending statements out to customers with an old credit balance. My thought is to do this via crystal, supressing the values when the total is negative but am wondering if there is any standard functionality in IFS to do this?   Cheers for your help

I am reviewing IFS10 Shipment, but noticed the Shipment Lines tab is not visible.  Is this due to a permission setting for the user? 

Hi my friends,I have a question from Representatives tab in IFS, It’s not important which page is that, every pages representatives I mean, How can we add a unique person with a same name (e.g. PARHAS ) actually with two different roles? for receive more information please find the attached file.I mean, I want to add PARHAS with two different roles, for example:Sales Engineering- Sales Support Sales Engineering Project ControlHow can I do this?! I will be very happy if you help meWish the best

Can you please Help me to add the  Email alert  for  Expiration Date in Raw material as in Inventory Part

Hi all,Does anyone know why do I get this error when Moving the HU with Transport Task, but not when I use the simple Move function? I have set dimensions, such as width, height and depth for the bin and the HU like 1000x1000x1000, both in mm. The bin is empty and there are no other capacity parameters set.When I do the basic Move function, this validates dimensions of the bin and HU and executes without any error. When I do the Move with Transport Task, it gives the error with the free volume capacity. I can overcome this error only when I increase the bin dimensions width, height and depth to 10000x10000x10000mm.

Hello, How can we use this functionnality please? I click on it but nothing happens (“Business Activity” page) Sincerely, Lina

Hello, We would like to create a price list for a US customer (in USD) We would like this price list to update automatically with the latest currency rate each month. Ideally this would be based on the GBP value at sales part level. Therefore, the sales order would pull through the latest price based on the GBP/USD rate for that month. Does IFS have a functionality to help me with this? (Can the price list reflect a change in GBP/USD rate) Thank youMike

Hi Forum,We make use of Customer Agreements, and each agreement can have a lot of part lines, with many different valid dates.Is anyone aware of a way we can configure a base profile or user profile to have the radio button set to “View with Valid Date” (which defaults to today’s date) set as the default when a user opens the Customer Agreement screen and searches: rather than the radio button defaulting to View All? The reason for wanting this is that it’s most common for our users to want to see todays agreements, not the full history per part / date.We are on IFS10 UPD18, and currently using EE.I’ve tried everything I can think so not sure if it’s a bit of knowl

Hi ,We have customer order with 100+  lines and packing structure created manually as its changes from order to order with different combinations.Any possibilities to  import handling unit structure from Excel to IFS..?Thanks 

Dear Community,We are currently facing challenges in handling the RMA for the serialized part.Let me provide you with a detailed overview of the situation.For quite some time, we have been using a particular inventory part. However, due to a requirement, we needed to transition this part to a serial tracking. Since there were no available stocks of the part, we managed to successfully convert it into a serial-tracked item. Recently, a part was returned by a customer, but it was initially delivered when the part did not have serial tracking enabled. Consequently, we are now encountering an error when attempting to receive the part with a serial number. We would greatly appreciate any assistance provided for this issue.  when I try to receive with Serial no, getting following error.

Hello everyone in Apps 10 it was possible to configure the creation of a new line after a field... please confirm if this function is still available in IFS CLOUD…  

Hi, we have a CRIM that specifies the printer and the order in which the pick sheets need to come off the printer, but it still prints out randomly.  The print outs need to be in the order the user specifies within the shipment lines screen and according to our developers, this is all working as expected until it reaches the print queue, where its random.  Any assistance on this would be appreciated. thanks 

we tried 3 times to install the UPD19 in our IFS10 TEST env, but every time we encounter the same issue, the installation process was stuck as below.    anyone could give us some idea how to check this issue? 0-30% take 1 hour,  but after 30%, process was stuck.  

Hello, I am currently looking for the sales representative information in IFS Cloud, more specifically, the region information. If a sales rep has ownership of specific regions, I’d like to see if I can use that to filter out the list of sales reps that you can select from when creating a new sales quotation for a specific region. Thanks,Bryan

I have a erroneous shipment line that is connected to a shipment but does not have a connection to a customer order line. When I try to reassign the shipment line it gives an error saying customer order line does not exist. How do I get rid of this shipment line?

Hi,if the Tax Exemption Certificate  has been expired then the Tax Liability “EXEMPT” usually should not be applied anymore. If customer order or invoices will be created after the expiration of the tax exempt certificate, the the applied tax / tax codes are not correct and an invoice should not be created with liability EXEMPT. Is there any check of the Expiration Date of a Tax Exemption Certification No within the customer order and or invoice in IFS Standard (App10, Cloud)? Thank you for your support.BR,Martin

Hi,I am just trying to find out if there is a way in IFS APP9 to find who actually created PO Change Order?As when any user creates PO change order it just copies current coordinator and Order History tab doesn't seems to be recording it either. Any ideas please?  Thank you Kate

Hello, How can you get Business Opportunities to automatically close once their expiration date is equal to the current date? This seems like a pretty basic feature but there doesn’t seem to be any options available on IFS Cloud