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Hi,

I would like to know if it would be possible to add a new column name in the Duplicate Check Rule. For example to check for duplicate descriptions on the lead.

If this needs a modification I would like to know if you think this would be feasible or if it would be too complicated to develop.

Thank you

Fabrice

Hi @Fabrice ,

 

Is this in 22R2?

It should be possible for description by adding this in to relevant ins scripts.  

RmDupColumn.ins

Ex: Add_Row('BusinessLead', 'BusinessLead', 'DESCRIPTION');

RmDupMapping.ins 

Ex: Add_Row('BusinessLead', 'BusinessLead', 'DESCRIPTION'      , 'VALUE31')

 

Probably we will discuss in R&D and provide support for description in future release.

Not sure for other columns since we might need some modifications in Aurena side as well.

 

Best regards,

Masheesh


Hi @Masheesh,

Thank you for your answer.

The customer is in 23R1.

Best Regards,

Fabrice


@Masheesh Considering how small the required change is and how important this is for the customer is there any chance this can be prioritised for 23R2 so we can avoid having to do a modification for this? Just to clarify we are, at this point, only after being able to use the Description. Looking forward to your response!


HI @Jonas Feigl ,

Yes we can check for 23R2. Could you please create a ticket for this?

Best regards,

Masheesh


HI @Jonas Feigl ,

Yes we can check for 23R2. Could you please create a ticket for this?

Best regards,

Masheesh

I have raised support case CS0151580 for this now. Hopefully support will send an incident to RnD shortly.


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