Assets (Asset Management)

French39Do Gooder (Customer)

Traceability - How can we trace components being sent out for repair when.....

How can we trace components being sent out for repair when the components were received as one asset Here is my scenario I generated one RMA for a valve assembly - the Valve assembly was then received for repair We do not know what the valve assembly requires hence why the customer is sending it in for assessment / repair once the valve assembly is assessed a few components of this assembly need to be sent out for Repair EX:Generic part # 3454365677 was received under RMA X112233 - It is now received and placed in our inventory under customer owned WO is generated “ 12345 The valve is then assessed and a few components of this assembly need to be sent out for RepairHow are we able trace components received under one asset better yet how can we tie in those components to the main Generic part originally received ?

601

2 years ago

AndryisSidekick (Partner)

asked in Assets (Asset Management)

Parameters required to show the same value numbers on all elements of the maintenance engineers portal

Hi All!An internal team (As an internal customer) creates fault reports on maintenance engineer portal screen. The workshop manager follows up the demands and all steps of execution by technicians. How to make both of them seeing the same values on the portal screen?Thank to all your replies

492

2 years ago

KHAN001Sidekick (Customer)

asked in Assets (Asset Management)

Spare Part Creation and link to Object ID

Hi IFs Guru, Looking forward help on creation of Spare Parts with Quantity etc. and then link to Object ID so that we can use it in WO created on the same Object IDExampleCreate Mechanical Seal as Spare Parts with Qty 2 and attached it to the Object ID XXX-130-P-0001.Appreciate if you can provide the steps to create such scenario.

2191

2 years ago

DjedaiDo Gooder (Partner)

asked in Assets (Asset Management)

work task Template & Wo generation Lead Time

Hi,whats the means of wo generation lead time in work task template is it the nbre of days the workorder is generated before the due date ? is it in hour ? days ? Expand Plan Backward, Expand Plan Forward ?Regards,

3055

2 years ago

lopespetroHero (Customer)

asked in Assets (Asset Management)

Replace Obsolete revision on PM Action new due date calculation

Hi All.Recently I’ve applied the lcs bug 165000 to fix the due date calendar plan to calculate from the Start value, see the topic: Running UPD17, I’m facing another situation that if I create a new revision of the work task template, Activate and Hit the “Replace Obsolete revision on PM Action” option, the system creates a new revision of the pm action but recalculate the maintenance plan based on the “valid from” field that is set automatic SYSDATE.E.g. I updated this pm action from the work task template march 6, and the system recalculate the due date from the valide from, but the pm action is set up to performed date based “Yes”.The correct due date in this case should be feb 2023 not aug 2023.@wrprabash, @Thommy, do you guys know someting about it?Tks a lot

1832

2 years ago

Nicolas H.Sidekick (Customer)

asked in Assets (Asset Management)

Work Order Job error APPS9

Hello everyone,We’re looking to set up everything for rental management.I’m trying to create a work order when we reserved on a customer order. But I have an error when I try to reserve a part from our stock :Did someone have already face this Error message ? I try to figure out where I miss a setting but I can’t find a single idea . The flows if it’s working should create a work order right here : Regards.

501

2 years ago

AndryisSidekick (Partner)

asked in Assets (Asset Management)

How to filter functionnal object list of value when I create a fault report

Hi All!In the object structure, each equipement belong to site. Some of them are dedicated to a service contract and others are dedicated to maintenance WO. Is it possible to create two different structures belonging to one site where I could separate functionnal objects for contract services to those dedicated to maintenance. So when I create a WO, I only see the LOV of my equipments but not those which are dedicated to service contract. Thanks to all your best advices

1323

2 years ago

MalibongweDo Gooder (Partner)

asked in Assets (Asset Management)

receive Invetory Part

I am trying to replace a serial objerct from a functional object with a serial object that is in inventory, in oder to do this I need to define the invetory location but when I try to save i get this error “ The Warehouse Bay Bin already exist” but I still do not have the location #No on “ receive Invetory Part? How can I succesfully save the Inventory location on my site?

801

2 years ago

lisa.gilesABSidekick (Customer)

asked in Assets (Asset Management)

Standard Charges on Work Orders

We need to add a fixed charge to each and every Work Order we create but would like this to be done by the system rather than administrators due to volume of work orders and the tendency for them to forget. How can this best be achieved? thanks,

1591

2 years ago

RaviprasadpremDo Gooder (Partner)

asked in Assets (Asset Management)

Work Order/Work Task/Material -2 material lines can be connected 2 different account in fincnace

In Work order/Work Task/Material -- if we add 2 material lines, one line should be connected to one control type in posting control and other to different control type. is there a way to do this in Aurena.

763

2 years ago

TecPravReSidekick (Partner)

asked in Assets (Asset Management)

Custom event on Pre-Posting table

Hi , Could you please share the dis advantage of creating custom event on Pre_POSTING_TAB ? does IFS recommend to create custom event to populate default values or restriction of data depends on conditions?

1195

2 years ago

TTRACYSidekick (Customer)

asked in Assets (Asset Management)

Errored work order/PM Action

The maintenance team accidentally created a work order tied to a PM Action and instead of cancelling, completed the work. I am trying to cancel this work order but I cannot get past getting the Work Task from status Work Done to Work Started.Any ideas here? We do not want this work order messing with our maintenance plan.

2398

2 years ago

AndryisSidekick (Partner)

asked in Assets (Asset Management)

Non assigned counting criteria on maintenance engineer portal

Hi All!When I create a new task from the maintenance engineer portal,not all of the new reported work task are counted by the NON ASSIGNED element. But when I assign a resource manually to the task, the ASSIGNED element counter increases.What are the criteras to make a new report get counted as a non assigned task? Thank to all your advices

783

2 years ago

MalibongweDo Gooder (Partner)

asked in Assets (Asset Management)

IFS Asset Management - Equipment - IFS Cloud Attaching A Site

I am currently working on IFS Asset Management - Equipment - IFS Cloud lesson which is a recoded session and I am trying to figure out how we create a site that can be attached to a functional object.

1483

2 years ago

JONHSESidekick (Employee)

asked in Assets (Asset Management)

Move Serial Object to Inventory

Hi,On serial objects placed in the equipment structure, there is an option to return a serial object to inventory - "Move to Inventory". The reason to return the Serial Object to Inventory could be for sending it for repair or to take care of an old component as an extra spare object. But it is not possible to return the serial object to Inventory if the Part No linked to the object only has Serial Tracking "At receipt and Issues" and the Serial Tracking "In Inventory"=FALSE. The selection "Move to Inventory" is only enabled when the Part No connected to the serial Object has the Serial Tracking "In Inventory"=TRUEI tested and it is the same behaviour in: APP10 UP16, as in Cloud 22R2 UP5.My customer says that from a logistics perspective, it is highly desirable not to track their parts in stock, only in part serial.Why is it not possible to return a serial object to stock if the item is not serial tracked in stock? The serial tracking is anyway in the part serial catalog.Best Regards

4084

2 years ago

fekramkunSidekick (Partner)

asked in Assets (Asset Management)

How to assign Resource manually in Maintenance Planning Board (MPB)? Anyone Please advise. Thanks.

I want to assign resources manually in Maintenance Planning Board. But when I tried drap and drop the resources, it is not getting assigned. What are the steps to perform this. Please advise. Thanks.

1393

2 years ago

PDPMALLDAYSidekick (Customer)

asked in Assets (Asset Management)

Service Sheets in MWO APPs 9

Hi,Just wondering how everyone handles tick list type service sheets in APPS 9 MWO. We have currently converted some over to standard jobs/operations but find the users are finding them very cumbersome and time consuming to completeMark

180

2 years ago

Hiroshi PereraSidekick (Employee)

asked in Assets (Asset Management)

Get_Ctx_Values___ doesn't return any value

ProblemThere is a customer, who is in 22R2 SU4. Their reported issue appear due to not returning any value from the following method call.BEGIN -- Call the function :RESULT := DOMAIN_SYS.Get_Translated_Values(domain_ => :domain_, lang_code_ => :lang_code_);END; Following is the Get_Translated_Values method content.Both methods return, null. According to the following Get_Ctx_Values__ method, context_value_ variable always returns null in customer environment. domain_ is ‘WorkTypeCategory’value is ‘gb’Following values are available in customer environment. So, my question is, can anyone please let me know, what could be other reasons for not returning any values for , context_value_ := Sys_Context(context_, nvl(value_, 'PROG'), ctx_length_); In 22R2 core environment following records were returned any issue.

2076

2 years ago

wrprabashHero (Partner)

asked in Assets (Asset Management)

Cloud Version - Sales Part Does not fetch on to Work task sales line when processing a non-inventory purchase part

Hi All,I have a purchase part (No inventory part connected) with a connection to non-inventory sales part. If I create a purchase requisition for this part in a work task (connected to a customer) and process it until receipt the purchase order, I do not get sales part auto populate in the sales tab in the work task(screen shot attached). This is tested in one of the IFS cloud demo environments also (22.R2) and can recreate this issue there as well.Looks like a bug. Any information/thoughts about this pls ?. Is there a workaround for this scenario other than adding the sales part manually?Thank you,Roshan

1618

2 years ago

AndryisSidekick (Partner)

asked in Assets (Asset Management)

IFS rules to generate WO through a maintenance plan

Hi All!Few weeks ago, I couldn’t generate the WO of next line of PM if the status of the actual work task in “not completed”. Today I discover on Aurena V10 (UPD16 version) that I can generate all of the WO one by one without any restriction.Is that a new IFS rule on this object?Thank to all your advices

891

2 years ago

AndryisSidekick (Partner)

asked in Assets (Asset Management)

How to create a WO through a new fault report and make it visible to technician portal?

Hello!I’m a IFS user and I’would like to see all fault report generated inside my own site through the counters of maintenance engineer lobby.The main reason is to make easier for tehcnicians to follow up the task and to bring it to closed status.Thank you

2386

2 years ago

fekramkunSidekick (Partner)

asked in Assets (Asset Management)

How the AssetStartStopEvent in APM module works?

How the AssetStartStop Event works in APM Module? Please advise.

1178

2 years ago

JannetteCHero (Customer)

asked in Assets (Asset Management)

Serial objects rename / deletion

Hello,The issue I am having is that I am wanting to import some assets but some are already there but incorrect. The status of these has been set to scrapped. Is there a way to rename the serial number so that I can import the correct information ?

5447

2 years ago

AndryisSidekick (Partner)

asked in Assets (Asset Management)

How to delete the first row of maintenace plan once the WO is finished?

Hello All.When I have a huge list in my maintenance plan (PM action), how can i hide the first row when the WO is finished. I want to see on the first row only the next one that required a WO to be generated.Thanks a lot

501

2 years ago

Peshala GamageHero (Employee)

asked in Assets (Asset Management)

Credit invoice for a Customer Invoice raised through SEO type cannot be raised through Customer invoice window

Hi Team, One of our customers had raised an issue with the flow of raising credit invoice for invoiced Customer order. The Customer order is work order connected and SEO type. In App8 For these kinds of invoices we create credit invoices by RMB on the customer invoice and selecting credit invoice. But in App10 for SEO type customer invoices we can’t raise credit invoices through customer invoice window. You have to do this through the invoice preview window by searching for the workorder and then RMB and selecting Credit lines. They have few concerns over this, 1.Finance users doesn’t necessarily have access to Work order windows to raise the credit invoice.2.Raised credit invoice create a new customer order. Which create two Customer order numbers for one scenario. This is how the system works as of now. I would be glad if someone could explain the reason why this is changed in APP10? Best Regards,Peshala

1481

2 years ago

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Assets (Asset Management)

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