Assets (Asset Management)

Hi Experts,We are in the middle of an upgrade test from 22R2SU3 to 23R2SU3. When I try to add a person resource demand line (Prepare work order\work task\tab resources) with a resource id (if I create a demand without a resource id no issue, even if I add an allocation for such demand no issue ) I get below error.I am not using request management functionality (only the previous work order flow), hence why would I asked to register a service site setting ?.Is this a bug or have I miss any setup.Can some one advise please ?Thank you,RoshanP.S: 

Observed that the following LoV is not correctly populated when the Party Type = Asset Manager.It retrieves the values related to the last selected Party Type value or if it is the first time then it contains the supplier info.Is this desired? Then add the Person Id and try to save, the following error occurs.Observed in APP10 Internal IFS reference instance.

Hi,How is it possible to show PM Allocation or Training in Resource Monitoring GanttRegards

HiMWO Service : Object List Empty  - IFSServceEngApp Configured : COmpany and Site Per UserRegards

Hello All,  A customer of mine is analyzing the feasibility to switch from using Work Orders (EAM) to Requests / Request Tasks (NextGenServiceMgmt). Since they’re servicing assets that belong to customers, switching to Request Management makes it a lot easier for them to execute the flow.However, they are also using Projects module. Each Work Order they work on they connect to a Project. I didn’t see any option to connect Requests / Request Tasks to a Project. Did I somehow missed finding this functionality or it doesn’t exist yet?@Alexander Heinze you’re my best bet with this question 😁.

I am using IOS MWO app.When I operate a work task on MWO app, I couldn’t find the same function button on the MWO. 

Hello, What page can I use to view work order costs against a list of work orders, without running a report? ThanksCory

Hello,In the Prepare Work Order screen on the Journal tab, IFS automatically tracks status changes for various things like Work Task, Work Order, and Work Task Steps. We are wanting to also track status changes for the material orders associated with work order on the Materials tab. We noticed in the Source column on the Journal tab that Material Order is a pre-defined source value. However, our system isn’t recording any status changes in the journal tab for material orders. Is there something else we have to set up to have this status change start tracking? Or is the Material Order source something different? We’re running Apps 10 update 13.Thanks,Evan Edwards

is there any option in IFS to transfer the MO from one customer to another. The reason being when a aircraft is under maintenance and the ownership of the aircraft is changed from A to B. note: only partial maintenance activities are carried out in the old ownership. Now the MRO wants to bill the new aircraft owners for the maintenance activities carried on the old ownership as well. closing the open MO and raising a new MO is a time consuming process. is there any alternate option to tackle this requirement?

Do you have a recommendation on how we can do the following in Cloud:Indicate that an existing part serial has been used or is re-furbished?   Specify on a sales quote, customer order or shop order that a refurbished part (non-serialized) is to be used to fulfill the order? Use different pricing for a non-serialized part based on whether or not it is un-used vs. refurbished? We currently create two part records for this purpose and add a suffix of -10 behind the part numbers that are refurbished. We’d prefer to only create one part record instead of two.For example, the un-used part number is 1234 and the refurbished part number is 1234-10. Users add the part with the -10 to orders to specify that a refurbished part is to be used to fulfill an order. We looked into Condition Codes but determined that we don’t want to use that option.  

I cannot isolate why some tasks that are completed in mWO are not updating the Work Task to Work Done status. In the example below, we have a 2-task work order, with each task having 1specified person resource demand (no other demands). Each task was assigned to the same resource as the demand, and then transferred to mobile. Task was completed in mWO, no outstanding steps or materials, etc., then returned. Reviewing the task shows the following results:  

Could you please share the latest version of MWO windows app installation files for APPS10. App required:  IFS_mWO_EAM  APP10, latest version in windows store (i think it is 10.22.1448.0)Platform :  Windows We have a secured environment and there is no internet connection on the devices.  So, need the installation file for app installation.

Does the O&G extension fully functional in IFS cloud or is it still planned for future releases?   If planned for future releases, do we have a plan on that?

Looking for example scenario(s) of customer using the Override Cost Code functionality on a Work Task and the Cost Codes and Cost Code Rules that they applied for those scenarios. I’ve read the IFS Documentation definitions, but looking for real-life scenarios. Any info appreciated. 

In this scenario, a Purchase Requisition is raised through a Maintenance Material Requisition. The WO is project connected. The PR is processed and a PO is created. Without receiving the parts the PO has been cancelled. When cancelling the PO, it was decided not to reopen the PR.Then in Maintenance Material Requisition, Only Manual Pegging is active and it is not possible to Reserve any material even though in the line Available Qty is positive. Since the line is connected to the PO which was cancelled earlier, the system does not remove the reference. That line can no longer processed further. If the system removes the PO ref from the line when the PO is cancelled then there will be no connection between the WO, PR and PO.If it is required to reserve material, another new line can be entered and it needs to be further processed. 

Please clarify this tile.Is there a description somewhere for this portal?

Hi Team,We have a few work orders without Jobs Template and Work tasks. Due to that, we cannot identify the source Ref / Origin for which these WOs are created (PM action, Work request, Service request, Service Quotation, etc..)How can we know what source created the WOs without job tasks and templates?Is there any field/tab/window for that?Thank you

Hi all, 😊I would like to bring to your attention an issue regarding the movement of a serial object. Specifically, I am seeking clarification on whether it is feasible to relocate a serial object while in the "Observe the Service Object 360" page view, with 0 Active Requests and 0 Active Work Tasks, but with 1(1) Contract and 1(1) Recurring Program, as indicated in the attached Service Object 360 page.Despite numerous attempts, I encountered difficulty in moving the object, with an error message stating, "Service lines connected to this Object or its structure are already used in a Work Order or a PM action and cannot be deleted." To address this, I navigated to the relevant "Recurring Service Program" and adjusted the statuses of all requests to "Closed". However, despite this action, the status of the "Recurring Service Program" remained active, and I was unable to proceed with the movement.Upon changing the status of the "Recurring Service Program" to "Obsolete", I found that the m

I have a list of Work Tasks and want to update the Status of them all. In Apps 10, it was simple to select multiple lines, RMB, and update the Status. We’re using Cloud 23R2 and I’m aware of Edit All, but this command doesn’t appear to be available for Task Status. Advice welcome ! Thanks

Story:-A Component Repair order is created and the Part that that is to be repaired via Repair Order Type = Work Order is connected to a Work Task Template that has Work Type defined.-When a Repair Work Order is created, that correct Work Task Templated id and tasks are used on the Work Order, BUT the Work Type field is empty.-Can anyone explaine how i get the Work Type added from the Work Task Template into the Repair Work Order?   

Does anyone have experience in implementing a procedure using IFS Enterprise Asset Management (EAM) for calibrating sensors within their manufacturing facilities according to ISO 17025 standards? Additionally, can IFS meet this specific requirement?

Community,I have below error when I am trying to create Work, Dispatch and Receive Order in below window.  is it a bug or something else?  We have limited MRO function modules installed and it has never been used before.Create work, dispatch and receive order in Shop Visit window the error I got when I select Next 

Hi All,Just discovered new feature of IFS Maintenance called downtime enablement.i tried it in different servers and works perfectly in my internal server.but when i tried it in customer test, it appears to works differently.the problem is the pop up menu to register both downtime and uptime didn’t appear.i already activated downtime enablement in both servers. did i miss something?Thanks

Hi all,I have encountered an error message stating, 'The reported by value cannot be empty,' when attempting to click the 'Finish' button for a New Request in Service Management. I'm wondering what might be causing this issue. Could you please advise on what steps I should take to resolve or mitigate this error? Thank you. 

When i executed the invoicing of Service contract in background jobs i noticed that warning ‘Invoicing could not be completed for following Service Contract(s), probably due to stop in the Customer Order type that is used’Note: i kept Cust Order Type as enabled from create invoice.