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Several users who try to view a document that is attached to a functional object(Maintenance>Equipmen>tFunctional Object>Functional Object), the incorrect document is returned to the screen. 

 

If you check devtool output when clicking on view and download, I noticed that the wrong document details are being sent in the request GetFileStream.  

 

 

This issue is user specific and occurs only for few users.

 

1 - All users have permission set granted which should give the required access. No permission errors are shown in the process.

2- If they click download, it returns the correct document

3 - If they go to the document revision record, the correct document is displayed.

4 - This occurs over multiple object IDs in functional object window

 

Any idea to resolve/investigate this issue? 

Hi @Sachitha,

As per my understanding similar issue was reported to RnD and a fix was provided by the framework support team for 23R2. Please check whether this issue still recreates in 23R2.

Regards,
Asitha

@Asitha Rajapaksha is correct, please refer the below JIRA issues, 

https://ifsdev.atlassian.net/browse/AMZDOC-2898

https://ifsdev.atlassian.net/browse/TEZAUFW-3764 (IFS Fixed Version - 23.2E.0 - 23R2 EA)

Thanks for taking time to reply @Mayura Wasantha @Asitha Rajapaksha 

 

This issue was a bit strange as it was only recreated for few users in 23R2 SU3. However, the issue is no longer present after they applied 23R2 SU4. 😐 

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