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Hi 😊,

Would anyone happen to know the method for automatically setting the following Work Task to the status of 'Work Done'?

All the assignments are in Completed status, but the Work Task status remains Work Started.

I supposed that the reason is toggling on ā€œAllow Multiple Visitsā€.

But when I attempt to toggle off it the below error generates.

Any workaround to set the Work Task automatically to Work Done/ Finished is highly appreciated.

Environment : IFS CLOUDĀ 22.2.19

Thank you 😊

Hi,

That means the required work has not been completed yet. Because, you have added 1 hour as the time duration on the Work Task. Then you started the Work assignment at some point. When you complete the Work Assignment ā€œHours required to complete remaining workā€ is set to zero, then the Work Task will be automatically set to the Work Done.

Ā 

  • Pease look at the date and time here. [Work Assignments]

Ā 

Hope this will help.

Thanks


@Dimuthu Madhushan,

Thank you for the prompt response. 😊

Kindly share your insights on below.

I’ve attempted to set the Actual time to 1. But it seems impossible.

Is it possible to set the Time to Complete as 1 hour since all the Assignments are in Completed state as of now?

Ā 

Thank you


Hi @Dimuthu MadhushanĀ and @Aravinda.Pr,

How can I open this page?

I have to choose one of these three options? And after?

Thank you in advance.

BR, Miruna


Hi @Miruna MĀ 

  1. You need to enable ā€œMultiple Visitā€ for the particular WT.

Ā 

  1. Plan some resource and allocate it.
  2. Accept the Work Assignment and then you can see the multiple allocations under the Assignment tab according to schedule.
  3. Start some work assignment.
  4. If you want to modify time you can useĀ this ā€œModify Time to Completeā€ option. [Optional]

  5. Then try to Complete the Work Assignment and there you can find this assistant.

Hope this will help you.

Thank You


Thank you so much @Dimuthu MadhushanĀ