Assets (Asset Management)

I am looking at linear assets in apps 10 and am wondering if there is something special that needs to be done to do geo coding?     Specifically, my company services railway tracks, and we have very detailed track information that would be very useful for Feild Service Reps, but geo codes are a key element.

Our team is looking for the simplest way to return used components from the service field into inventory. We are aware of the work order function but we are not currently using IFS for our field service. However I would like to use the return to stock function and I would like to create a custom page with only this feature. Can anyone help how to work through this in detail? I am aware of the custom projections and page configurations in Aurena and the documentation instructions but I have not been able to figure it out. thanks.

Hi, Is it possible to filter work tasks if they have a  connected purchase order?That would make it easier to close several wosktasks at the same time.

Env : Cloud 22R1 UPD 19In Mobile Work Order if we select Additional Work and Copy the Work Task and Finish, In Cloud, Contract ID is not copied, Original Work Task has Service Contract. Any Solution for this issue ? 

The Machine name (description) is not populating on our printed Work Tasks for just 1 of our 40+ sites. Has anyone experienced this? Is there a setting we are missing somewhere? Any suggestion on how fix it? We are on version: IFS Aurena framework version: 22.2.3.20221205095548.0IFS Aurena client version: 22.2.3.20221205095548.0IFS OData provider version: 22.2.3.20221201113807.0

Looking forward for test strategy or what are the testing types need to cover to test IFS cloud EAM implementation 

Hi,We have work order media attachments (pictures), which we want to print. In Apps10 Aurena we do not see an option to directly print these. If I open the attachment, right click and print from the page, the preview comes with “DO NOT PRINT THIS! Use reporting instead”. Is there a way to directly print these media attachments through Aurena?   

Hi experts,I would like to ask you if it is possible to remove the button from the Login screen that says change password as seen in the image below.Best Regards

Dear All,May i have more information about call centre and support issue? What is the differences between Call Centre and Support Issue?

Hi there 😀. The indicatior “create SM object” will create a serial object. My question is for the rental process:Doesn’t the CO in rental create a serial object? Reason is, that during the rental process service processes are needed and the asset should be available as SO. Thanks in advance again 😁

One of my customers needs several measuring points at the service objects, or several parameters per measuring point. This concerns only serial objects. And since the serial parts are manufactured for the objects themselves, the question arises whether I can already specify in the design of the part that the following parameters are later attached to the object. Does anyone have experience with this? Customer is using Apps 10

Hello, I am looking for some guidance on the Direct Issue of material to a Work Order in IFS Aurena UPD 15. Currently, I have planned material on a Work Task, and I assumed I could then directly issue it from the Work Details → Material screen. However, when I select Direct Issue, the wizard is blank and requires that I enter the PN, Location, and Qty. With the record selected, it does not populate any of the data. I am not understanding this system behavior, as this would require a significant amount of work if you had to issue multiple spare part PNs to a Work Task. Is this not the correct location to properly issue material to a Work Order. In IEE this could simply be done from the My Work Materials screen. 

Is it possible to reserve the materials/parts from the Task Material screen?See below, you can issue, but not reserve… I’ve used another screen to reserve the part so you cansee the option to “Unreserve” but not Reserve.  

Question is where we have a Serial Object which is rented out to an internal customer - which is another site in IFS, and is therefore a Company Rental Asset. This asset needs to be placed in a Structure. It is in Inventory in the ‘other’ site havening been delivered. I went to create a WO with a Material Requisition to issue the part and then place in structure - but I cannot select Company Rental Asset as the ownership of the part, and therefore I cannot issue it. Whilst it remains in Inventory I cannot have it operational on a structure. Any thoughts appreciated? Cloud 21R2 - or Cloud 22R2 if there is a better solution.     

Is it possible to generate a work order from a customer order line? 

Is there a data field that reflects that a work task is on hold? How do I go about getting a listing of all tasks on hold?Thanks

Hi Experts, We have received an enhancement request related to FSM authentication. Our customer's user base includes both employees and external vendors who need to access the FSM application. Consequently, our customer requires different authentication methods for these user groups. For instance, they need to use Single Sign-On (SSO) authentication for their employees while preventing them from using basic authentication to access the FSM application. On the other hand, subcontractors should retain the ability to use basic authentication for accessing the FSM application. At present, our FSM application lacks the configuration options necessary to accommodate these specific authentication scenarios. Therefore, we kindly request that you consider addressing this request in a future update. Thank You,Pasan Pramuditha

We have incorect posted an invoice on a work order task... it should have been posted on an other work order task. How can this be corrected ?We use IFSApp 10, update 18

All,If you have ever wondered what OEE is, how it is calculated and how it works in IFS Cloud then this should help!Thanks to Matt Medley at IFS for creating it!Enjoy,Antony

hi,In technician portal i use dirrect issu.costs do not go back into the activity of the work order connected to this activityIs it normal or its a bug (Ifs issued to be corrected) ?1/ Direct issue used in technican Portal 2/ Workorder connected tio the activity2/ cost are empty  in activity Regards 

Is there away to Reserve and Issue Inventory Parts in Stock directly to a Work Order \ Task rather than selecting Material on a Work Order (Without pegged Purchase Requisition)

Hello Community,Wanting to find out if you can add a ‘Sum Of’ line at the end of Work Task lists similar to other pages. Currently we have to output to a spreadsheet to get hour totals for planned work.ThanksCory

I need to delete a Work ORDER (in Work Done).For that I need to delete the Work TASK (in Reported, it is the only task on the order).For that I need to delete or at least update the status on the Work Assignment - the only assignment on the task.All the status options are grayed out for the status of the Work Assignment. Is there a way I can accomplish deleting this Work Assignment?OR what is the best way to delete the Work Order?thanks!

We have an issue in Applications 10, and apparently it exists also in Cloud with following settings:1. resource group A has cost 0.00, and resource group B has cost 1.002. project activity is created and released3. work order is created and connected to activity4. WO has task Duration 10, and Resource Group B has Qty 105. Activity Shows Planned Hours 100 as it should (duration x qty for B = 100)6. When WO is Released the committed hours on Activity are shown correctly as 1007. When we report 5 hours against the resource line, the 5 hours are reported back to Activity and Activity Gets Hours Progress8. But when hours are reported and resource group A is used (having cost 0.00), no hours are shown on Activity. The committed hours stay as 100, when the expectation was that group A (cost 0.00) should behave as group B (cost 1.00).Any idea, why?

hi It it possible to have attachement by default sorted by creation date in V9. the document were sorted by creation date? In ifs cloud the document are not sorted by default in document panel Regards