Assets (Asset Management)

We use the IFS for Oil & Gas, We are trying to implement a Lubrication Program, is there any specific module/Tool or way of work that can help with the lubrication Program?For example:What is the guidance to manage the greasing tasks? Although the task is the same we have different types of grease, quantity and frequency. Where can we populate this information in the IFS?Today we thought to use WTT/PM Actions but no easy way to put the grease quantity and type.Is there any documentation about this specific request that can support us? 

Today when we create a PM Action we use the “PRIMARY TASK”. Can someone share a way to use multiple tasks in the same PM Action, is there a “SECONDARY TASK”?Is there any supportive document about this?Can someone share an example and good practice how to use multiple tasks?

Hi IFS,We have a scenario, we perform some work for the customer then for additional work its required to get the customer approval. For this we create an additional task with planning lines where its required to create a service Quotation.However when I create a Quotation from the work order header, this includes all task but not the one we just need customer acceptence. How to handle this in Cloud?We dont need to create a service quotation for the first task as it has performed as per customer contract agreements within the accepted limit.How I can include just the one Task in the service qutation? Thanks,KM

Once a page is open, e.g. active work orders.How to see/count the number of line items in the actual page? 

Is it possible to connect the same Item Class twice in the same WTT revision?Example:For the WTT1.Can the Item class DREM exist twice in the “Prepare” tab?See the print  

We are trying to build a Fault Tree based on the FMEA built by our company. The configuration today is:ELECTRIC MOTOR (Item class)  CONVERT ELECTRIC ENERGY TO MECHANICAL ENERGY (Function)     BEARING FAILURE (Fault Type)           OHE - OVERHEATING (Symptom)           OIL CONTAMINATION (Cause) This is the standard IFS functionality, is someone using in a different way? Where you can put the effect of the Failure, or using the  “Failling component” inside the Cause?If someone can share how is the tree inside the FASN.

Is there a way to have visibility to the belongs to site for objects? The use case is objects will be moved from originating site and will need to be maintained in new site. Technicians need visibility to the site the object has been moved to.

Hello Please is it possible to modify customer ownership during an RMA in IFS Cloud 24R1? 

Hi Experts,Is there a default field in the work order or Task to show the percantage of completion like in Project? It could be #Time-Based Progress (Planned vs. Actual Time Usage)#Task-Based Progress (Based on Task Status)#Date-Based Progress (Schedule Progress) Example:Suppose:5 tasks under a Work OrderPlanned hours: 40 totalReported hours so far: 202 tasks completed, each worth 8 hoursRemaining 3 tasks worth 8, 10, and 6 hours respectivelyTime-Based Progress:(20 / 40) * 100 = 50%Task-Based Progress (Weighted):(8+8) / (8+8+8+10+6) = 16 / 40 = 40%This might show:Reported Progress: 50%Task Completion: 40%Planned Progress (based on dates): say, 60% Thanks,KM

Hello,I’m currently working with Kanban processes in IFS App10, and I’m exploring the possibility of integrating RFID (Radio-Frequency Identification) technology with our Kanban containers.The main idea is to automate the process so that users don’t have to manually execute the transportation tasks when the containers return to the warehouse or designated location.Is this type of integration supported in IFS App10? Thanks in advance!

Hi Experts,We have a Requirement in Service Contract where we should not invoice the Customer upto Certain price Limit but when exceed we should get their Approval to proceed further.its like this We setup Price limit say $200. Then if a Work order exceeded this Limit it should not allow us to proceed further instead to get the Customer Approval. How to handle this in IFS Cloud 24R2. Refer example below.In Contract lines I set a Price Limit. Then I create a work order for this Contract with more than this Amount.$2500 > $200 But this still allows me to create an invoice Preview and Customer order?  How to use this Function in the IFS cloud?Help for Price limit in IFS says   Thank you,KM

I created a Workflow Configuration (Portal and mWO) for Work Task where the action “Task Measurement” is enabled and defined as “Mandatory”.in IFS Cloud 24R2.When I completed a Work Assignment of a work task without registration of any measurement, I expected that I get a message.Is this functionality only working for mWO and not for Technician Portal?

User feedback is that the edit pop up for pre postings is very irritating, since you have to do a mouse move to get to the next field.  In the screenshot above from my laptop the move is about 10 cm, while it’s about a 50 cm move on my external screen.Users sitting in an office just want’s to use tab to navigate between these fields.Is it possible to disable this avoid the edit dialog with a setting in Page Designer?(We are currently on 24R1 SU6)  

Hi,Customer is mainly using two different types of Contract types (Cover Levels), Standard and Premium Contracts.Starndard contract Support 5 Days a week and Premium Support 7 days including Weekends as well.This means they do not Support Weekends for Standard Cover but Premium only. Question 01: How this to setup in IFS Service Contracts? for example STANDARD contracts should not allow support during the weekend but PREMIUM only? Question 02:There are contracts, the 1st hour of labour included. For example if Technicain reported 4 Hours, only 3 hours should be invoiced? How to setup this? Please help to uderstand this setup in IFS Service Contracts. Kind RegardsKM  

Hi Community, Could someone help me to identify the reason why it is not updating the Actual material cost in PM Action Budget tab.  According to the WO, actual material cost is $1500.  Thanks in Advance! Best regards,Thakshila

We have begun on-boarding both APIs and Digital Certificates in Assyst and are wondering if any others are doing the same.  Specifically, we’re wondering what types of Naming Standards they are using.

Hello,our client asked us to evaluate the possibility of starting to use Defect act standard functionality in work orders management.I cannot find such not in IFS10, not in IFS Cloud.Is there some functionality of Defect Act in IFS? Thank you beforehand

Hi,I hope someone can provide guidance on the following: We are looking to streamline our PM actions and implement a form of  suppression to prevent work orders from being raised when the service year is not applicable. Specifically, we have equipment objects that require servicing at 1,3 and 5 -year intervals.  Our goal is to create a PM action that raises work orders according to these intervals, while ensuring following: The 1 year PM action needs to raise a work order in year 1, 2 and 4 only The 3 year PM action needs to raise a work order in year 3 only The 5 year PM action needs to raise a work order in year 5 onlyIs it possible to achieve this using standard IFS functionality, or would a CRIM be necessary? Thank you in advance for your assistance.    

We have create a Work Task for a serial object with supllier warranty.On the serial Object I have connected the Supplier Warranty and aslo on the Master Part but on that you can't connect a supplier.On the Work Task - Object Information , there is the line with Warrant Information but is it needed that a supplier is available to receive Supplier Warranty, see screenshot. 

The attached presentation covers the overview of Compatible Unit, explaining  the basic functionality with respect to what it is used for and how it is used  in Enterprise Asset Management (EAM) solution. NOTE: Please run the presentation in slide show mode in order get a good effect in animations.  

When using the command ‘Copy Customer’ on page/Customer/Form we get error message ‘ORA-20121: CustOrdCustomer.INSERT: Field [CONSOL_RENTAL_IVC_SERIAL] in Customer may not be specified for new objects.’Any idea how to prevent having this error?We are running on 23R2.

I don’t know if I don’t understand the process or there’s a bug, but when I set up SFM for a simple function such as exhaust in the example of this procedure with two causes for the same component, it acts really weird:It duplicated one of the causes when there are two different ones set up.  (I even redid them from scratch to make sure I didn’t mess up) When you select a template that has two causes for one component, it highlights both, but only brings in the one template that applies to both. Where do the values such as Function, Type, Cause, and Component end up on the work order/Work Task?  These are valuable KPIs.Attached is the write up for a customer I’m working on.  They really want to use SFM.@Mayura Wasantha - I know you’re crazy busy, but who can help me with this? 

In Service Contract Invoicing Parameters is defined asperiodic Prices is entered as belowwhen we generate the Invoice, invoice from date is 2/1/2024 and to date 3/31/2024, user requirement is invoice from date 2/1/2024 to 4/30/2024. is there a way to set up this ?Version: 22R1

In EAM Solution for IFS Cloud 24R2, one of our customer is looking for Multi Company Work Order Execution Solution. Work order will be created in company A and work task will be created under same or different company site combination. Financials will on the individual task site and their posting control set ups based on site. Below is how requirement looks like - Work Order No: 55 Company A - Site A1   Work Task No: 122 Company A - Site A1 Resources - Person, Material and Tools @ Site A1 will be used Work Task No: 123 Company A - Site A2 Resources - Person, Material and Tools @ Site A2 will be used Work Task No: 124 Company B - Site B2 Resources - Person, Material and Tools @ Site B2 will be used  Thanks in advance for your reply.

EquipmentObjectMeasHandling.svc is used a lot by the customers to retrieve measurements through external systems. However, this API is a standard projection API and not suitable for integration purposes since there can be changes within API due to defect fixes and development. Therefore, it's quite useful to introduce a separate integration API to handle measurement insertions externally. From IFS Cloud 25R1 Release onwards, a new ObjectMeasurementService has been introduced with actions mentioned below.  Invoke action CreateMeasurementWithBusinessKeys : This action is used to create a measurements for an equipment object using Business keys (Contract, MchCode, TestPointId and ParameterCode). Invoke action CreateMeasurement : This action is used to create a measurements for an equipment object using Technical Keys (TestPntSeq, ParameterCode). Invoke action MarkReadingAsIncorrectWithBusinessKeys : This action is used to mark a reading as incorrect using Business keys (Contract, MchC