Upgrades & Updates

Hi,Does someone know in which version/release in IFS Apps, the table Person_Info_Comm_Method_tab was removed ?I can see that it’s not in App9 and later, but can see in App8.However, in the environment I checked, that table is not being updated with the records added to the Communication Method tab in the Person record. There are some old records in that table.The Comm_Method_tab where party_type = ‘PERSON’ is the table which is get updated with the records added.This causes me to think that the earlier table might have been removed in a release/service pack in App8.Someone have an idea ? Thank you, 

Hi - Does anyone know what the difference is between a Gold and Silver Channer support partner. We are looking at starting a relationship and want to know if there is a material difference before we jump into bed. Thanks,Matt​​​​​​​

We are setting up a new computer for an existing user.  It is running Windows 10 1903 and .NET 4.8.  We are running IFS Apps 10 UPD 12.  We will be installing UPD 15 soon (1 month).When the user uses our Group Policy link in the browser to start EE (in Chrome) it won’t start up.  We can use a desktop short-cut of the same content as the group policy link and as long as Chrome wasn’t already open, the short-cut works.  If Chrome is open, it won’t work.  It works fine in Edge.  Chrome version is the latest (102).  It looks like there is a way to transfer his accounts from Chrome to Edge so we might pursue this but Chrome is preferred by a lot of our users.  So far, this is the only upgraded computer that has had this problem and we’ve rolled out a couple of dozen so far this summer.We’ve reinstalled the Extension & MSI and Cleared his app cache.  Anyone have ideas on what else we could try?

We are looking for a partner in the Netherlands to provide technical support for the current environment in one of our Companies

DearWe have scenario some users we  want to disable the preview button on operational reports (report format &output)we use report rules and also try to disable the preview button  from printer but its not work its kind of bug in app10 upd8 or what?? we are using app10 upd8  

Hi!Have anyone experience from upgrade of App10 Aurena and IFS Cloud?My question is if configurations and permission set in App10 Aurena interface will be uplifted to IFS Cloud or do we need to re-do it? E.g. page configurations (context), custom commands, permission set.

After updating the context in page designer saving and publishing the new context added to the page required its not updating the page even after I have logged out and back into IFS. is anyone having similar issues with the page designer ?

Hi, Will you be able to share the last version of the 22R1 catalog? Many thanks, Eric 

Hi Experts,During UPD14 build, the _ant_compile failed with below error.  I have run a clean build as well. But encountered the same error. Please let me know any suggestions to correct this error. Error Log [echo] *** Compiling services...    [javac] Compiling 1115 source files to C:\LAND2_DEV2APP10\build_home\build\ejb-classes\Service    [javac] warning: Supported source version 'RELEASE_6' from annotation processor 'org.netbeans.modules.openide.util.ServiceProviderProcessor' less than -source '1.8'    [javac] warning: Supported source version 'RELEASE_6' from annotation processor 'org.netbeans.modules.openide.util.URLStreamHandlerRegistrationProcessor' less than -source '1.8'    [javac] C:\LAND2_DEV2APP10\build_home\build\gen\ejbs\Service\ifs\application\distributiontransactionmanagement\impl\InboundDistributionTransactionsImpl.java:539: error: cannot find symbol    [javac]          line.c56.setValue(invoiceLines.delivTypeId);    [javac]                                        ^    [

Dear Community, I hope this topic finds you well. I am facing a problem. I would like to extract data from several different screens in one IFS environment and Load it another IFS environment. Is this even possible? How is this done (Standard tool, ETL tool)?Best regards,Jakob

Hi,We are currently working on IFS Apps9 ( physical ) but for DR purposes I’m investigating the possibility of moving both the database and application servers to virtual ( Hyper-V ).Has anyone done this, is there anything ‘special’ that is needed to be done to Oracle ( or IFS for that matter ) I was going to give this a go but thought I’d ask here first.Thanks,Mick.

Hello IFS community,I start requesting IFS21R2 by following the documentation. All steps went without issues , until the order topic Environment! It’s still failing.I followed the instructions listed in the documentation to create the topic-ru. I would appreciate any support,https://docs.ifs.com/techdocs/21r2/047_lifecycle/030_customer_solution_development/010_working_with_git/010_git_naming_standards/#committing-changeshttps://docs.ifs.com/techdocs/21r2/047_lifecycle/090_release_update_studio/060_topic_env/ Thank you,Best regards,Saber

Our Staging environment is currently being used to train new companies transitioning to IFS later this summer and contains data necessary for the upcoming AST.  We are receiving an error message when trying to create a new customer. The error message requires the Print Withholding Tax box to be checked. However the check box is not visible. The check box is not manually suppressed.  When printing reports, we receive an error for missing or mismatched components.     Upon further investigation it appears the Application Server is at UPD8 and the database is at UPD11.  We believe this is the source of the errors.  How can we realign the Application Server and Database to be on UPD11?    

All, We are currently on APPS10 UPD8 upgrading to UPD11.  Where can we find the updates for Demand Planner?   Thanks

HIOn Abbot (test environment ) I changed the mobile version from u6 to u17. The data on the Overview screen does now seem to be blank ( even using the default Field Service design ). Can you think why this would be. Any actions that normally have to happen on a big upgrade jump?Note : Smart client is still on the old version - R6 U6. Maybe that is an issue? thanks David 

Hi  We currently run IFS V.9. Can anyone tell me the actual date that this goes end of life please / out of support. Also, is there a date for when V.10 also goes EOL please? Trying to decide whether to migrate to V.10 and how long we would be on it before needing to migrate to IFS cloud.Many thanks, David

Hi All,We’ve received UPD 14 from IFS which includes JDK 1.80_321 for the middleware.  Does anybody have a list of what JDK 1.80_321 provides to the middleware as updates?

Hi FriendsIn previous version Apps8 you can clean and drop an ifs module for example Accrul calling to AccrulCl.sql or accruldr.sql. I can not find this king of files in uppers version example Apps9 and Apps10.How can I remove a module from IFS ?Regards 

Could you share release notes of IFS Apps 10 Update 13?Best regards,Alexey

Hi Community,  Does anyone know or use MDM in IFS 10 .   Is this a separate license tool or created with existing IFS.    How can I use MDM in IFS Application?   What is the configuration of this MDM tool?   Please advise us and suggest any open source MDM tool to use with IFS applications. Thanks in advance

In our upgrade from 6.7 to 6.15, some of the ad hoc reports upgrade without issue and some do not respond when the upgrade option is selected. Short of recreating the failing reports, is there some expertise around what may be getting in the way of the upgrade? 

in our upgraded version of FSM mobile(iOS 15.4.1, FSM 6.15), product and product serial are set as hyperlinks on the Debrief overview and open options to copy, add to contacts or open iMessage. is this an Apple thing or something that can be turned off?I’m hoping this is something that comes with an “Oh, yeah, go to x and do y and it will stop that from happening.”

When attempting to setup the account in Account Manager 10 for our test environment on my android pad, I get the error:  Exception:  Offline.  The steps that produce the error are: Load Account Manager 10 Click ‘Create account’ Type in the System ID Type in the TAS URL Click ‘Done’ This routes to our SSO login page Type in UserID Type in Password Click ‘Done’ And that is where I receive the error.  I have successfully setup the Account on my Android phone without any issues.  My pad is Android 7 (fully updated, can’t go to a newer release) and my phone is Android 10. I have checked and verified that the System ID, URL, UserID and Password have been entered correctly.  If I go directly to the URL I login without issue to the customer portal. Any suggestions on what it might be?

the release notes are somewhat vague and I don’t use iOS in my real life, so I need to ask what I’m doing wrong even though I feel a bit like an luddite even asking ...Release 14 says iOS multi select is available for Photo Library now along with access to the Attachment card to add details.  Release 11 says that iOS multi select is done with a ‘select’ buttonin app, whether I select a pic or long press to get the select button, I go to the Attachment card - which then saves and takes me to the attachment screen. How do I select more than one pic in iOS mobile? 

in an upgrade from 6u7 to 6u15, we’ve been getting an error on the product screen, productlookup and various other places with a product search that says there is an unrecognized business object: structure_parent_id.If I open FSM Codes, the code name is there with the expected values. If I do sql query on the metrix code table, I can see it - and the error will go away temporarily as well - but figure out why I keep getting the message.For example, this morning I got the error when I first logged in. After I did a sql query to look at the data, I now can’t trigger it again anywhere. Very odd.Have you seen this or something similar before? I’m at a loss. I’d appreciate any direction anyone has with this as it’s taking far to long to figure out … Geoffrey