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Build Place Implimentation Mode - Update request failed

  • Jul 21, 2022 9:26 AM UTC
  • 3 replies
  • 266 views

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Selecting creation of new build home

Upgrading a solution (APPS9) to IFS cloud. Have an Active build place for remote deployment. Go to create a new build home and the error ‘Implimentation mode update request failed’ come up when clicking apply.

Best answer by PROAHAR

Yes we did. Here is the official response from IFS support. 

 

During our investigations, we noticed that you do not have any 'Technician Users' in the build place. Only BP Admins are available. Kindly perform this step of "Mode of implementation" with a technician user.

You will need to first assign a technician user and then perform this step. Below is the documentation which includes the user role permissions for LE portal functionality, for your reference.
https://docs.ifs.com/techdocs/21r2/047_lifecycle/010_overview/#:~:text=Release%20Update%20Studio.-,User%20Role%20Permissions%20for%20LE%20portal%20Functionality,-INITIAL%20BUILD%20PLACE

 

The document requires you add a technician user via a service request in the service portal. Its all automated so doesn’t take long. I’ve only just done it and haven’t tested yet.

Alex

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3 replies

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  • Do Gooder (Customer)
  • Aug 25, 2022 11:46 AM UTC

Hello,

 

Same issue with us, for a build place created around the same day as your post.

Did you manage to get a working build place?

BR

Thomas


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  • Author
  • Sidekick (Customer)
  • Answer
  • Aug 25, 2022 12:41 PM UTC

Yes we did. Here is the official response from IFS support. 

 

During our investigations, we noticed that you do not have any 'Technician Users' in the build place. Only BP Admins are available. Kindly perform this step of "Mode of implementation" with a technician user.

You will need to first assign a technician user and then perform this step. Below is the documentation which includes the user role permissions for LE portal functionality, for your reference.
https://docs.ifs.com/techdocs/21r2/047_lifecycle/010_overview/#:~:text=Release%20Update%20Studio.-,User%20Role%20Permissions%20for%20LE%20portal%20Functionality,-INITIAL%20BUILD%20PLACE

 

The document requires you add a technician user via a service request in the service portal. Its all automated so doesn’t take long. I’ve only just done it and haven’t tested yet.

Alex


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  • Do Gooder (Customer)
  • Aug 25, 2022 1:09 PM UTC

Hello,

Thanks, Now it crashes a step later, but this seems linked to an issue the support will be able to deal with.

Best regards,