Upgrades & Updates

Hello Can any IFS Customers, Partners or IFS Consultants in the Community elaborate on an upgrade you’ve made from IFS App9 to the Cloud?We are in App9 UPD14, we are debating to go through App10 or not. What do you think?We have quite a lot of customizations and configurations and maybe, only maybe, some of them will not be needed after the upgrade.  Thanks!

With Updates becoming main vehicle for delivery of fixes and new functionality for IFS Applications there is a greater need for our Customers and Partners to be able to validate impact of merged Update on configurations they have developed. This has been made possible from Update 6 for Application 9 and RTM release of Applications 10. However up to very recently it involved help from IFS Global Update Team who could include export of configurations developed by Customer and/or Partner during Update Analysis and provide list of impacted areas. From second half of 2019 we have even better solution for dealing with Update impact analysis on developed configuration. IFS Product Development made it possible with IFS Configuration Analyzer. Now Customers and Partners can perform impact analysis at any point in time – before, during or after delivery of Update delivery. Tool will present impacted configuration in a list that shows type of impact and allows to export that information to Excel.

Has anyone heavily customised IFS apps 9 to suit their business? we are looking to upgrade from Apps 9 to Apps 10 in the next year and am wondering if we will lose any functionality from our customisations. Has anyone had any major problems moving from apps 9 to 10? Am considering a customisation freeze  to make sure the process has as less need for regression testing. Perhaps am being over cautious? we have a number of improvement requests to streamline IFS for the business and don’t want to stifle potential time/effort saving initiatives.   Thanks   

Having worked with IFS Enterprise Explorer (EE) over the past 5 years, I am finding the transition to Aurena very challenging. Many of the features/functions I have come to rely upon in EE don’t seem to exist in Aurena. For example…Start pages Doc macros Structured Docs Info Cards Send to college Sticky notes Go-To-Column Conditional formatting Selections Save as template / New from template Copy and Paste Count hits Advanced search (i.e. group, count, sum, etc) Quick charts Find and replace Keyboard navigation (e.g. using cursor up and down in a table view) Keyboard shortcuts Open in new window (via Shift key) Save as draft Font colour for read only and Edited text (via options menu in EE) Expand all on Product Structure Graphic screen System info (context panel in EE) Output channels (context panel in EE) (also, neither field help or page help seem to work, and Aurena search sometimes gives inconsistent/incomplete results)Aurena offers 2 notable user-facing advantages over EE: The fi

A question that comes up regularly is “what does restricted support mean”?  To start let’s remind ourselves that the maintenance agreement is applicable to the licensed IFS Application and not a specific version.  Customers with an active maintenance agreement have access to the latest version available and maintenance is delivered in full for that version (standard support phase).  Support is always delivered for the version a customer has in productive use however, if this version is under restricted support, there are limitations in the maintenance deliverables.  In order to explain the details a bit more we need to look at two of the many objectives of a software maintenance agreement.   Firstly ‘support’ is the reactive engagement to receive, accept and handle a case where a customer has encountered a problem.  This problem is investigated and analysed, assistance to service restoration is provided and path to resolution is determined.  In cases where the cause of this issue is an

HiI’m interested to have an understanding of the everyday life after the move to Cloud version and how you keep up with the IFS releases and upgrades.Many customers seems to go the “update once a year” route to get to the latest release. Much depends of course of the scope you are using the platform for and how are the borders of each customer’s ICT systems set and integrated with each other.Our IFS scope is pretty basic, mostly finance/ERP with purchasing and project related activities and HR master system, adn we have just moved from Apps9 to 10.I’m interested of you who have already moved from different Apps-versions to Cloud or even you who have moved directly from other system to IFS Cloud, and your views about the adaptation to the new everyday life.What has changed in areas of the amount of IFS/partner support needed, the amount of your own work needed to keep up with the releases and even the spend changes for doing all of this.I’m having doubts we can keep it running efficient

Hello,we have done IFS cloud upgrade from 23R1 to 24R2 in use place environments and we noticed that after upgrading ,in the screen we are getting non mandatory custom fields shown as mandatory (please refer below snapshot) ,we have checked in page designer this fields are not set as required. if we try to save it without entering value for that field ,still record is getting saved but it creates the confusion to user and we need to avoid that.please help if anyone has encountered this issue or any suggestions for the same.Regards,Gaurav

Hello, I’ve recently joined IFS as a User Experience Designer and am looking into the area of release and feature adoption.I’d love to know as customers or partners, how do you go about identifying features to adopt, particularly new features?What sources do you use to find out information and have you experienced any challenges?Please respond in the thread or I’m happy to set up a 30 minute call to listen to your experiences and needs, if preferred.Thank you.

I am currently in the midst of testing the IFS Cloud IFS Connect Reader using SFTP. While I have conducted several successful tests with the known host file, I have encountered an issue when using the private key-public key pair. I am unsure whether this is a bug in the application or if someone has successfully used the private key to read an SFTP location via the IFSCloud Connect Reader. I would greatly appreciate any insights or comments on this matter.

I am currently experiencing the following when logging into our Cloud instance using any account other than IFSAPP.Error:Metadata not found.        Url: https ://XXXXXXX.cloudapp.net/main/ifsapplications/projection/v1/RemoteAssistanceHandling.svc/IsUserActive(FndUserId='USERID')         Date = 2022-11-03T12:18:17.445Z        Request Id = fbfbf77c-1b7f-46e7-ba9d-bbfd21081cb5        Client version = 22.1.5.20220804125354.0 Once the error is dismissed the system seems to run fine. TIA for any help on this.

Hi All, We are in the process of migrating from APPS8 to IFS Cloud and I’m having trouble updating a particular user profile so that I can use it to access IFS Cloud. I have chosen one of the simplest users (minimal screens/functions available) which requires minimal modifications.I have allocated the appropriate, I think, Projections to a Permission set for this user but when I try to log on I get a number of popup windows with errors relating to Profile and Person info.See below:- Can anyone point me in the right direction to help resolve my difficulties with logging on to IFS Cloud please? Cheers,Neil. 

Anyone already did the Windows 10 Update 20H2 released a few weeks ago and faced problems with IFS 10 Upd 9 ? Any word when it will be certified by IFS ?  

Hi Community, I have found below installation error below when deploying UPD12.!!!Error occurred while executing Plsql BlockBEGIN Object_Connection_SYS.Refresh_Active_List__(5);END;ORA-20105: Assert.IS_LOGICAL_UNIT: "CounselingPlan" is non existing logical unit. But I can't find a logical unit called "CounselingPlan".So do I need to follow any manual steps to fix this? Thanks,Kalana

Hi,Recently I encountered an issue while creating a new project in IFS Developer Studio. After filling all the relevant details regarding project name, target version, DB and when click FINISH.I get below error as in the screenshot and error stackThis seems to be happening after the update of Developer studio.Version: IFS Developer Studio 21.82.845200.20211220 (Build 2021-12-20 14:49) java.lang.NullPointerException    at java.util.ArrayList.<init>(ArrayList.java:177)    at ifs.dev.nb.project.api.TestARestPropertiesManager.setTarConnections(TestARestPropertiesManager.java:102)    at ifs.dev.nb.project.IFSProjectGenerator.setupProject(IFSProjectGenerator.java:144)    at ifs.dev.nb.project.IFSProjectGenerator.createProject(IFSProjectGenerator.java:69)    at ifs.dev.nb.project.ui.IFSProjectWizardIterator.instantiate(IFSProjectWizardIterator.java:120)    at org.openide.loaders.TemplateWizard$InstantiatingIteratorBridge.instantiate(TemplateWizard.java:1053)    at org.openide.loaders.Te

Hi,In 25R2 , customers who use delivery continuity need to empty all cdbs and move code to relevant ddl/dml files to support online delivery.For customers who upgrade to 25R2 and dont use delivery continuity for now , can still do the same as above targeting future use of the feature and continue with offline installation? As per documentation this is possible as i understood?Best Regards,Wasana

Using EE in apps 10 -In the Sales Basic Data i have a custom field created to show Primary Market  in the Markets tab.I now have been to as to have this column also in the Business Opportunities page and be able to search by this column.Can i duplicate the custom field that is on the one page into the other page and as required search on this field?

Hiwhen will the sizing guide for 25R2 be released please? thanksGary 

Hi,  With the help of Sajith D in this topic I was able to config SSO login for our Cloud R2 setups: “https://community.ifs.com/upgrades-updates-81/azure-ad-sso-with-ifs-cloud-r2-17998”Problem is now that as soon as I configure the “Directory ID” on a user so that the user can login through SSO, they get below errors once they are logged in: They are logged in but unable to see any pages. They can log out however. Their profile settings show no data for them.I have done this on three different environments with same result. If I remove the Directory ID they can login as a database user without problems.Am I missing something essential here? IFS Cloud documentation seem to say I only need to define the directory ID after the SSO is setup in IFS IAM.Help would be appreciated!  /Jacob  

It is possible to do direct upgrade from IFS7.5 to IFS10. If the answer is no, what is the recommended path…..like IFS7.5 to ISF8 and then from IFS8 to IFS10 etc.

Getting error while logging into IFS Aurena  

Hi everyone,Could anyone confirm if IFS provides any recommended minimum sizing specifications for IFSCloud Management servers? I’d appreciate any guidance or documentation references.Thanks in advance!

Hi All, We are currently on IFS V8 and looking at Apps 10. We are evaluating the pros and cons of using Aurena Client vs IFS Enterprise Explorer (IEE). Can you please let me know whether Aurena has all the functionalities (including Solution Manager functionalities) that IEE has or , if we choose to use Aurena in Apps 10 , will we still have to use IEE for certain things ? Any help would be greatly appreicated.Thanks , Ushani Gamage

Our several customers use Oracle SE2 in IFS Cloud.However the IFS Cloud 25R1 Deprecated Features Log announced that SE2 support will become deprecated starting with 25R2 on September 2, 2025, and EE will be mandatory.Upon confirmation with IFS, we found that if SE2 remains unchanged, updating to 25R2 will result in compilation errors, and the update cannot proceed unless EE is used.After explaining this to our customers, there has been significant backlash.Being told this now makes it impossible to respond in time,but couldn't such an important announcement have been made a bit earlier?And are there any other customers experiencing difficulties? 

HiFrom management server we are giving Kubectl command giving this below error shown in screenshot.We are using IFS Cloud 23R2. Please provide suggestions.  

We are upgrading from Apps9 to Cloud and have heavy integration with custom API’s for our WMS and Webstore.  One function that we use to receipt purchase order currently is Receive_Purchase_Order_API.Packed_Arrival__.  This no longer exists and I am unable to find an equivalent procedure to do this.  Does anyone happen to know what call I need to use?  I know that functionality is changing and converting to the new processes will be a 2nd phase project becuase of how much we have.