Service (Touch Apps, MWO, MRO)

I have XML type Business Rule from where I am firing the xml: <perform_batch>  <sequential_dependent>    <hierarchy_select result_name="select_task1">      <primary_table>task</primary_table>      <from>        <table>task</table>        <table>tdc_central</table>      </from>      <attrs>        <attr>task.task_id</attr>        <attr>task.user_def11</attr>        <attr>tdc_central.circuit</attr>        <attr>tdc_central.skill</attr>      </attrs>      <where>        <data_constraint>          <constraint>            <left_operand>task.task_id</left_operand>            <operator>eq</operator>            <right_operand>@task_id</right_operand>          </constraint>          <constraint>            <left_operand>task.task_type</left_operand>            <operator>eq</operator&gt

We are on App8 SP1+.  For a couple of document classes I would like to be able to capture who has viewed a document.  We are storing our documents on a file server not in the database.  Is this possible?ThanksPhil

Hi all,My client is currently using IFS Apps 9 (Global Extension ) Country Solution-INDIA.When i am adding a line and selecting the sales part details in the Return Material Authorization window and when i save it i get an error "The Field Price/Base incl Tax Dmy must have a value".I am not sure why i am getting this error. Has anybody faced this error in this version of the application?Any help is appreciated and thanks in advance.

I have a question. Do you know if the UI designer is available now in mWo Service 10? In the past I could create a custom field in apps 9, add it to the mobile entity and publish it to mWo. Then I could add the field to its respective screen in mwo if I had access to the correct activity. I don't see how to do that in the new mWo Service 10.

We went live with IFS App9 Mobile Work Order for our Field Engineers in September using Apple I Phones as our mobile devices.  Generally this is working well however we have a problem with document transfers from the mobile app. In about 5% of cases although a document revision is being created on the server the underlying document is not being transferred to the document repository. While we know some of these are due to signal issues and engineers not checking that their devices have synced properly. we are getting a number that are showing as status checked out. I am wondering if anyone has seen similar issues and can suggest possible solutions or settings to look at. ThanksDavid BolsterERP Implementation director Star Refrigeration

Is there a setting in IFS that when you create a material demand in mWo Service 10 that it doesn’t create a new Material Requisition, rather add new lines to a planned Maintenance Material Requisition?

Has anyone successfully returned the amount to collect to MWO from the Service and Maintenance module including tax from a source such as Vertex? When we do retail sales, our technicians need a way to determine the amount to collect from the customer before returning the work order.

Hello,I have a situation in MRO,  some Modifications found not included to tab "Modifications" in relevant Disposition Shop order. When I check I see those MOD REVs exist in Work Scope Task has been Obsolete but new revision has been created.Question is, if the “define work scope” consists an Obsolete modification revision will it not included to Disposition Shop order?Appreciate your assistance here. Thanks,Kasun

It shows the error as "Something went wrong trying to communicate with IFS Cloud. Session: {0} has timed out" when activating MWO app on Android. What are the causes for this issue? i get this error sometimes ( not all the time ) even when the TAS server also working fine.

When log into the TechPortal and go to Task/Request screen and click on the magnifier on top right corner of the screen, technician will be able to see all Tasks and Requests. It is expected that technician should only see his assigned Tasks or Requests, not all. This seems a big security issue.

Mobile login is suddenly stopped working and getting A116: Invalid User Name/Password pair. Please try again. Any idea why?.

When Customer 360 View is open, Equipment Objects can be seen that are associated with the customer but no Work Order information can be seen, either Active or Historical

We have objects more than 200 connected to one document revision, but all of them seems not picking into New revision/Release wizard

In a live environment, How to identify the client version ( MWO version ) of each users are using based on devices.

Expectation is to generate calendar plan until maintenance plan horizon. But for some cases it gets stopped

Media items which are attached to an active work order, disappear once the work order is moved to a status of Finished.

System parameter SHOW_HANDOVER_WO is used in Call center configuration. What is the usage of this parameter ?

In APP9 version unable to update work order Inspection Notes field.

How does the Elimination at (%) works in PM actions?

How to check What TAS version is compatible with IFS Mobile work order Version?

If you feel that the system is very slow to sync, How to fix it (initial steps) ?

In PSO, Log-tool is restricted to load around 200000 rows, how to load more rows?

Is there any possibility to change log on user in APP9 mWO Android App, and login again with another user?

When I change the sync all objects, sync all parts, Sync WO History for All Objects in the TAS portal for a apps 9 environment, the changes are not affected in the mobile even after an initialization. E.g. If I tick the sync all Objects in the TAS cloud resource configuration, even after a mobile client initialization, I can only see the objects that are connected to my mobile user.

We have different sites in different locations so that we need to restrict to show some screens to different users based on their locations. Can anyone please help on this regard?