Service (Touch Apps, MWO, MRO)

How does the Elimination at (%) works in PM actions?

How to check What TAS version is compatible with IFS Mobile work order Version?

If you feel that the system is very slow to sync, How to fix it (initial steps) ?

In PSO, Log-tool is restricted to load around 200000 rows, how to load more rows?

Is there any possibility to change log on user in APP9 mWO Android App, and login again with another user?

When I change the sync all objects, sync all parts, Sync WO History for All Objects in the TAS portal for a apps 9 environment, the changes are not affected in the mobile even after an initialization. E.g. If I tick the sync all Objects in the TAS cloud resource configuration, even after a mobile client initialization, I can only see the objects that are connected to my mobile user.

We have different sites in different locations so that we need to restrict to show some screens to different users based on their locations. Can anyone please help on this regard?

What is the reason for 'custom defined schedules' for mwo 'Synchronization Rules', not been copied from previous application version to a new version?

When purchasing customer owned parts from work order with the setting Cost Return At = Arrival, Why do we get posting lines created at receipt ?

1. Create work order and work task. 2. In the work task enter the duration xx, enter planned start and finish date to a larger period. 3. Enter a demand line for person resource group. 4. Select the line RMB Allocate Resource. Here it seems no calendar is considered 🤔

When using Call Center the times recorded are incorrect (created, modified...);showing 1 hour behind the actual time. The support organization time zone is Europe/London(UTC + 0). Is there any setup to make sure the right time is recorded for case activities?

Upon registering accumulated measurements, the condition based forecast PM plan is regenerated accordingly, and it takes time. How to reduce this time wasted when saving a new measurement?

When sending mails from 'Call Center', it uses the user's local outlook, and the user's mail address is set as sender address. We cannot send mails from the generic support organization's mail address. Is there any set up on the IFS side to enable selecting 'from address'?

What is the method of choosing the 'sales price' of a work order posting ?

What is the reason for the document object connections to remain even after deleting the connected objects?

Can you please explain why "Macros" do not work on multiple document selections, but only on a single document selection? Is it a software fault?

Time reporting, manual transactions and material issues are allowed when the task is on hold. It looks like on hold doesn't do anything other than restrict the status change. What is the exact purpose of having the on-hold functionality in work tasks?

Interval field on the Separate PM Action screen only allows number values. Therefore, when sorting, it is expected to follow numeric sorting and not alphabetical sorting. “Interval" accepts a numeric value and therefore should be sorted numerically by clicking on the column header - as per standard functionality. It is not acceptable that the application behaves in different ways at different places. What should be a one-click sorting operation has now become a multi-step procedure involving the user to be trained in SQL?

After migrating from old versions, some of the macros written using COM access provider do not work anymore.

How to correct the discount for the material un-issue line in postings