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Question

TAS cloud resource configuration changed after the initialization.

  • October 1, 2019
  • 1 reply
  • 149 views

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  • Hero (Partner)
  • 127 replies
When I change the sync all objects, sync all parts, Sync WO History for All Objects in the TAS portal for a apps 9 environment, the changes are not affected in the mobile even after an initialization.

E.g. If I tick the sync all Objects in the TAS cloud resource configuration, even after a mobile client initialization, I can only see the objects that are connected to my mobile user.

1 reply

Subash Perera
Hero (Employee)
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  • Hero (Employee)
  • 58 replies
  • October 1, 2019
when you change the configurations settings in the cloud resource you have to follow the below steps in order to get the relevant changes to the mobile devices.

This setting must therefore be set out (per environment), then the following steps must be taken:
  1. Validate meta data and deploy metadata in the TAS portal.
  2. Run the database task "Clean Up Touch Apps Entity Sync Data" In IEE
3. Initialize the mobile application

Note : If you unchecked sync all objects or sync all parts following steps also should be followed(only when unchecking):
  • If you unchecked "sync all objects " Run the scheduled database task "Refresh Mobile Sync Objects"
  • If you unchecked "syn all parts" Run the scheduled database task "Refresh All Inventory Parts"

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