Service (Touch Apps, MWO, MRO)

Hi I have following error in Outbound Application message. Error while preparing input data.  Caused by: ifs.fnd.base.SystemException: Transformer error : java.lang.IndexOutOfBoundsException: Index: 5, Size: 2  Caused by: javax.xml.transform.TransformerException: java.lang.IndexOutOfBoundsException: Index: 5, Size: 2  Caused by: java.lang.IndexOutOfBoundsException: Index: 5, Size: 2   This error will be gone after reroute the application message but Multiple messages frequently appearing in failed status. Please advise.What could be  a reason and how it could be resolved permanently?

We realized that normally we can access banking transaction menu in ifs system. However,  when we trying to access this option with different computer but same user, we cannot access this option. System doesnt show this option.    To solve this issue,  I have followed this steps 1 Ifs uninstall 2 Apps/2.0 deleted 3 Net Framework uninstall 4 restart windows 5 install framework 6 install IFS But lt couldnt worked, what can we do about solving this issue. Note: Our windows 10 system recently updated.   

Has anyone created a robust work in progress report for Work Orders - to give a monetary value and breakdown. We have designed one, which takes a long while to run (due to the construction) and uses a number of assumptions which make it fall down. We have not seen an out of the box report.   We are on Apps 9 - but interested in anything in Apps 10 that would do this.   Thanks in advance

I thought I’d ask the community this question but I am pretty certain I know the answer.     Is there a way in MWO Service 10 to request parts from the main warehouse to replenish truck stock (my stock)? (NOT FOR A JOB)  As far as I know, you can create a transport task to move stock from your my stock to another mobile user or back to the main whse.  Or receive transport tasks from another user or from the main whse.  As far as I know, you cannot create replenishment orders.  Typically I have done Remote WHSE assortments to refill mobile whse’s and run the refill parts but I have never had to replenishment truck whse manually from mobile.  Is this possible?  

what do you do with your surveys? do you just leave them as data within the task? how do you give those survey results to your customers? we created a report for the output of the surveys but you have to pull that report manually. it doesn't create an attachment on the task   curious what other companies do for this

Can anyone please suggest me is there anyway where we can write conditional statement in our XML code.Like if conditions or if else condition i want to write in my XML code.Is it possible to write the conditions in XML code? My scenario is comparing tasks which are more than 3 days in  queue but not closed needs to be closed automatically with the help of scheduled process.

Hello, We are on Apps 10 and recently we have UPD 7 deployed in our system. We noticed that in ISO Code Usage - Country  screen country code * Removed By IFS. Does anyone knows about this, why it’s being removed? Thank you.

Hello community,   We are setting up a IFS Connect SFTP Reader, in APP10.  Completed the info required, and market the connector as enabled.  It is suppose that in this version APP10, it is not required to reset the middle server, and it should start to work after setting enabled in the connector setting   There is not any message/ and the connector look like is not working start to work.   How shall we star the connector? is there some missing action?

Is there a place to put one-time costs, such as tooling costs in the estimator?  I don’t want it to roll into the calculated cost, but I want to be able to capture the one-time cost for reference at the time of pricing and  for future reference if we get the order.

Why it is not recommend to initialize the MWO if it is not essential?

Task templates let you add part needs based on model ID, part ID, product family & product name. i am looking to add “place ID” as one of the parameters for the part needs so if its a specific model for a specific store, they get a different part need   any one had any luck with this?

I am looking for best practices (if possible with reference) regarding IFS Applications field service work order planning and resource allocation. It seems there are 3 options: Standard work order gantt and resource allocation: very limited functionality, user unfriendly, slow; Maintenance Planning Board: complex, meant for maintenance not for field service; error prone (connection loss); PSO: complex, requires mature organisation, only applicable for short cycled work orders. Any help on this topic is highly appreciated!

In Apps 10, how do I modify a Work Task Transaction Date?  In Apps 9 we had the ability to Modify Date Applied from the Maintenance Postings Analysis.  In Apps 10, I don’t see that option from the Work Task Posting Analysis

INTRODUCTION Following is a guide to generate the Input History using the PSO Workbench. These steps have been defined using a PSO 6 environment and these can be slightly different in other versions.   APPLICABILITY This mechanism is especially used for PSO 6 Azure hosted instances. The PSO 6 in Azure is hosted as Virtual Machine Scale Set (VMSS) and as per the Product Development Team’s recommendation, RDP access for the VMs are not configured. Hence, accessing the Input History directory physically is NOT possible.   MECHANISM   SETP 01: Open the “Snapshot Audits” window. First, select the “Data Capture” from the top menu and then select “Snapshot Audits” from the Lift-Side menu.       STEP 02: The filtering should be done at this point. First, you should select the “Schedule” option from the Databases menu and then, the correct dataset needs to be selected from the Dataset dropdown menu.       STEP 03: Now, focus on the “Audit” section which is located in the lower section

Can some give me an example of Out of box report in IFS?    Many thanks for your reply.

How to separate a windows scheduler job from a combined job using the xml.

How to connect objects to mobile user in Aurena Native apps?

We have seen that we were in the Work order screen but unable to create the Work order for around three hours. After that issue was automatically resolved. Could you please advise what could be the reason?  

We have received the below error while trying to create new IFS User. Can you please advise the solution of the problem? Error Message: “Domain index is marked LOADING/FAILED/UNUSABLE.”

How do I create zoom slider bar to me IFS Desket Top? as shown in that attached picture below    

Hi, Are we able to get a value from a list view tab via a client script? The script only returns the value of the first row on the list when I use the getControlValue command. I’ve tried other getControl value commands, but they all seem to only be used by mobile. What command could I use in a script that would allow me to get the values of the row that I’m working on?   Thanks Patrick

Hello community.    We have a client who would like to use the Mobile Work Order but have the option to raise PR’s through the app.   I have looked through the configuration and i cannot see how we configure this.  I can see that the user has permission to the process in the permission set in the activities tab however the functionality does not show in the mobile application.  Does anyone have access to resources on how to configure what appears on the front end of the mWO app?

I am having a problem with the IFS Mobile Work Order app (on Android). When I try to select a Work Order I get the error message "Application not authorized to user". See attachment. I have re-initialised the app several times and also re-synced the work orders screen but it makes no difference.

We are trying to automate the sending of a completed job record sheet to our customers. We have another customisation which creates a version of the job record sheet and a copy is saved in the report archive and PDF archive. We attempted to use a system defined event called PDF_REPORT_CREATED. However, we cannot find a way to add custom attributes to this event, so we cannot add the customer’s email address as a parameter. We then tried to create our own event using ‘PrintJob’ as the logical unit. This allows us to enter a custom attribute to get the customers email address. However, none of the  tables within this logical unit have the PDF FILE to add as an attachment to the email. I also cannot find an api that will return the PDF so that I could add this as a custom attribute to our event.   So - I can either create an email to a specified address with no attachment OR an email containing the PDF report but not a specified email address. What we need as an email with the PDF report

Concerns; Customer requires to make auto number of Product Serial No with specific rule such as; YYMnnnn     YY means 2digits of year M means a month such as A as Jan, B as Feb…  The date could be production date. Is it possible with no customization? Regards;