Service (Touch Apps, MWO, MRO)

A user wishes to print preview a purchase order change order, before the change order is authorised and the purchase order is updated. The reason for this is the person wishes to review what the updated PO would look like before they commit to authorising.   However whilst on the ‘Purchase Order Change Order’ screen, there is no option to print preview.   My initial thoughts are a custom RMB click to a purchase order quick report. However I would want this to reflect our current PO layout which is designs using report designer. 

Hi,   we’re on a quest to find out if call center can  make a difference in our company. I can ask IFS and the anwser will be “sure it can” and i believe them, however .. talking to someone using it already would give me the real experience. So, if somebody using Call Center feels like shedding a light over the matter in a call or skype session that would be amazing, otherwise we’ll go for the IFS option. We’re located in belgium, be we’ll adapt to any timezone if that would be helpful.   BR Filiep

Between application 7.5 (or 8?! I am not sure...) and 9 I have seen a difference regarding object transformation. In the old release of IFS application an entry was made in the object connection list if a document was passed on from a source LU to a taget LU. Now it seems to be only displayed online. Can someone explain the benefit?

Under our part usage, i am trying to also add the description of the part which is unfortunately located in the part table. Since there is nothing connecting these two it cannot determine the path. i manually add it via the item path in the UI designer but it doesn't return any values. there are a lot of screens that i want to do this one. What would be the best way to go about this?    

Hi, Are you able to advise how we setup automatic authorization of debit and credit postings on the Work Order tab?  We are using IFS Apps 8. Regards Shaun

Currently for our users to transfer parts to our mobile devices, they have to create a request, fill in the part needs, print picks, ship it etc. Then the tech will receive it on his screen under the receiving tab. this is a lengthy process for our shippers, especially in the summer. Logistics manager lets the user transfer a part in only a few clicks. takes 20 seconds to do. However the part wont immediately show up in the mobile users stock. They have to initialize before the data come into their phone We’re on v5.7. Is this a version issue or is there a way around this?

Hello,   I’m trying to create an event Action to alert the buyer when a Reschedule_date is entered but only if the date is different than the Promise_Date.  I’m using the Purchase_order_line.   CAn this be done?       

The XML below has an expression that works. What if I want to change this expression to have a conditional: the result must be blank if person.mobile_phone is blank. Thanks  <update_person>  <person>    <person_id>@person_id</person_id>    <alt_email_address>@expression[person.mobile_phone + "@textmarketer.biz"]</alt_email_address>    <insert_update is_initialized="False" />  </person></update_person>  

We are developing custom fields and custom LU’s in a customers IFS 9 Environment. We will also be developing new report files (.rdl) that contain custom logic on custom fields. These .rdl files will not be sent to IFS Harvest as they contain custom logic and will not be accepted by IFS. We have also developed a custom API which has custom logic written as per IFS standards.  we accept full responsibility on the support of all these configurations if any issues arise in the future. we will not be making any changes to core IFS code and will simply be using the configuration tools provided to us by IFS.   My Question is - Based on the nature of this work does this violate any IFS license?

During a shop order process, I want to track all my work in progress (WIP) materials through separate locations during a shop order process. Once I issue the component material against a shop order, before starting the operation or in the mid of any operation I want to track the location of that WIP material. Is it possible in IFS Apps9 through a work around solution?

Hi All,   One of our APP7 environment got crashed but after completing all the installation we are not able to connect it to the new print server.   Please Suggest.   Thanks & Regards Shitanshu Sharan

I have a custom LU I have created and I need to multiply it by the LU  IE  $ times Quantity = Price What is the best way to do this.  Reference would be PO by PO line on that line.   Apps 10   Thanks!

 I know that you can add a new adjustmnt_reasn in Code Tables,  but how does an adjustment_reasn get entered into the records on part_tranlog, is it only when a stock count is posted?     

Hi,   I have some quick reports created in IFS 10, and suddenly, one of them stopped exporting data to excel. Inside IFS, I can see the values I am querying, but in excel I get the “No data found!” message on the first cell.  Does anyone know what might be causing this sudden error and how to get around it?

Is there a way to get the customer signature entered on the mobile devices when completing a WO (MWO) to the backoffice work order report? Assume this signature is saved as a blob in the database but how can we get this into a Crystal report?  

I installed the PSo . what will be default password for the PSO 6.

HI. We are running IFS10.5 and have som questions about mobility sollution for NCR.   Is thare any avaliable app/sollution for NCR? Is ther any plan for this, if not available today ?   // Jan

We are looking into expending our IFS 10 environment with Case Management. However we have the desire to use some kind of (B2B) portal so that our customers can register cases and look at the status of their cases. I cannot find any information regarding this being included in the Aurena B2B. Does anyone have any experience with this?

We are using a custom menu in APPS 10 to create a location and add it to a functional object. The map position does not automatically generate. Is there any way to make this automatic or is there some process that can be run via an event to make it set the map positions?

Is it possible to convert the returned data from a Client Script SQL to multiple columns in a Client Script so that you can return muliple columns into a Data Source which I can directly show in a list element in the Lobby? From what I have learned I am able to create a ‘Client Script SQL’, which I call from an Client Script with the function getDBValues(“Client Script SQL id” ). From there I am able to return a list of data in a column called Return. This is some default ‘column’ which I can return from a Client Script, but I am wondering if I can return multiple columns in the Client Scrip for the Data Source to read and select instead of just one called ‘Return’?

  While changing the status of task, getting the below error: Row (task_task, (---)) was changed after it was selected. Reselect and try again   Could you please help how to get rid of this?

We encounter a situation in a Customer environment that scheduled job for ‘All Parts Cost Calculation’ creates issues due to its long running time.  Customer runs this job on a site that has nearly 30k parts. For the cost set 2. and for Active part status. Both the Include Configurable Parts and Copy Estimated Mtrl. Cost From Inventory Part ticks ON. The default batch queue has been used.      Please suggest any best practices known when comes to scheduling this job.  

Hi, I am looking for the possibility to add Characteristics to Supplier Master Data. Is that possible? I have created the Technical class and Attributes but could not see the Characteristics option in the Attachments for Supplier. So I am wondering how can we get the Characteristics option when we click Attachments in Supplier. /Harini

Does anyone have experience with using delegations in Apps 8 and what can be delegated, eg timesheet approval, Purchase Order Approval, Document Approval

How to change the history of the saved schedules? Any parameters for it?Tried ‘MaximumSavedSchedules’ but it only for the number of schedules that it keeps in the system, the requirement is to to set up how far i can go back on saved schedules.