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Hi Team,For outbound Dispatch advice , If the below highlighted functionality is used in Customer window, will Dispatch advice be sent automatically when Shipment is delivered without using the RMB option Send Dispatch Advice in Shipment window??? Thanks in advance.Best Regards,Rakesh

Hello,There is a connected control plan for any product in the shop order. This shop order has been canceled as a result of the analysis. We want to re-analyze. How can we do this? The relevant picture is attached. 

Hi all,What is filling in the ‘Expected’ in the Time Reporting functionality in mobile? I tried the person exceptions, but that's not it.  

Hello,I’m in 23R1 and working with Sub Contract/Sub Contract Approvals.  I have an Approval ID set in the Approvals section of this screen.  According to the materials I have and what I remember from the old days, I should be able to associate and approval routing to my approval ID.  I must be missing something.  How do I tie the approval routing to the approval id so that I need to have all steps approved before I can change the status to Awarded, for example.Thank youPatrick

I need documents of the supplier scheduling module as explanation how to use and configurations. Standart IFS online documents not so usefull in my opinion about this module.If possible can anyone share to me?Best regards.

Hi I had created a custom field CF$_PROJECTNO in ActiveSeparate logical unit, however it wasn’t required anymore so I removed it via the UI, but it is still there in the DB, please see views below - what is the best way to remove this field?this is the UI view - no PROJECTNO field at all Your help very much appreciated as skill set here to alter the database has moved on to pastures new.

Hi,We have a requirement in project time registration where hours should not exceed the scheduled hours of the employee.For instance, if hours in employee files>» employment>Assignments > scheduled hours is 8 then system should not allow that employee to book more than 8 hours Is there any options in IFS to control or we can archive it via configuration/modification.

 Hi,I’m having below issue. Anyone has any idea about this?New field added to the Cloud page and it's working as expected. can see the list of values, but when I open it from mobile app field is there but no list of values available. Thanks & Regards,Asanka.

Hello,I’ve created a custom entity (STTaskType) and deployed successfully. Trying to reference an Attribute (Task_Type) from this entity to another custom entity (STDispositionCode).Apart from the Referenced attribute (Task_Type_Ref), I’m able to Publish the other attributes in STDispositionCode.While publishing this attribute, I get the below error. What could be the possible issues? Please suggest.Kind RegardsPriyanka Cecilia

HelloWhen to scanner Kanban card no#  for replenishment, can we do some limit to avoid duplicate scan within 1 day interval and where to define this limit in IFS?   (eg: below barcode ID 101370 only can be scanned maximum 2 times or 1 time per day)Please help to check and feedback.ThanksSusan 

Hi All,Assume we have a custom REST API (POST) called by a third party.Is there a way to generate https 4xx error codes  for validations OR is it always 5xx for Business Validations.If IFS Business Logic raises an error using Error_Sys.Record_General, then it will be a 500 error (ORA-20110: ).Third party system who calls IFS Custom API prefers to have 4xx errors for business validations rather then 5xx errors. 

Success Units (SUNs) are a unit of measure based on level of effort, and not hours, that allows IFS to assign value to specific actions taken in support of a customer’s requests.

Hi IFS Community, Does anyone know what will be the planned date for service update 2 to be released for 23R1 ? Best regards, Eric

We are implementing cloud in stages and the wadaco element is now due. We are currently on 22R1 and when we are testing devices, we are unable to get them to work as the app is asking for the latest IFS version.We won’t be going live on this so are concerned about how the app will work.Is there any advice available for installing an older version of the app  that will work with 22R1 please? 

Hi All,We would like to hide the url, email and phone on the About screen in mobile. I know this is managed by app param (SUPPORT_EMAIL, SUPPORT_PHONE and SUPPORT_URL). But haven't seen any possibility to disable/hide them.  

Hello,I’m trying to create different migration jobs for certain entities such as CustomEnumerations, SurveyAlternative and CompanySite in Cloud 22R2 and receive the error when I execute the Migration Job - ‘Error in  select  - ORA-00942: table or view does not exist’. What could be the possible reasons for this error?Please suggest. Kind RegardsPriyanka Cecilia

hiDo you known what means RHHS , RH, LT on lobby case Regards

Dear CommunityWe are looking to set up Group VAT return in VAT,  There will be four companies, could you please someone please advise how we do this, we are using BTC software to submit the MTD.For example company 100, will be the main company which will be submitting the VAT return on behalf of the all group, how do we add the other companies to the VAT return. If any one has any instruction or process notes on setting up VAT returns for group would be greatly appreciated. I look forward in hearing from you. Thanking you in advance. ThanksSwati

Dear Community We have supplier who have multiple VAT on their invoice, for example ingredients will be 0% VAT but delivery charge or an item will be 20%.How do we process these invoices via posting proposal as once its created via Prelimiary invoice you cannot amend the VAT amount and the only way we know is going to Manual supplier invoice and processing this.Is there better way of dealing with kind of invoices. ThanksSwati

Hi All,Assume we have a REST API which gives a response. In the documentation for Response Samples - Error 500, there is an array for details.Why does it show as an array?Normally , it is a single record for a database triggered error.  Error 500 

Can we remove the “Quick Search” from the modules search fields ?Often employees come back that Astea doesn’t give them the correct information they searched for. They are mistaken by using the quick search field instead of the proper search criteria field for the requiered type of information. Quick Search often is confusing.By default the Quick Search apears in all modules, why not add it in the “Add Criteria” selection so we can create a correct organizational views ? We’re on V15.4.4.0

Hi IFS Community, I’m looking for advise, how to perform PM setup that includes object list: OID reference in Work Tasks or Task Steps.Generally, the same option as we have on Prepare Work Order, please see screenshot below.   

Community,i would like the mandatory pre-posting on no-part PR line. then I have below setting,  but i still can release the PR without the Account and Cost Center which is set in Pre-posting mandatory? a bug? 

Can you attach media item type video? When I create a new media item (type video) I get an error. You can select Video in the Media Item Type selection but I can’t attach a file. Is there a certain file type I should use. We ar on APPS10 UPD11.  

Currently, when we want a task to go to PSO but to be manually scheduled, we apply a skill of MANUAL SCHEDULE to the task. That way, PSO will not find a resource with the matching skill and the task will sit there until it is manually scheduled.However, we want to use Schedule Assistance to manually schedule that task in PSO. We can deselect “Match Skills” and that ignores the Manual Schedule skill requirement, but we want to see suggestions for resources with the other required skills.We tried using a value of 0 for the task, but for some reason it still schedules the task.Is there some way to get PSO to not schedule the task, without having to use the MANUAL SCHEDULE skill trick?