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Hi All,

We would like to hide the url, email and phone on the About screen in mobile. I know this is managed by app param (SUPPORT_EMAIL, SUPPORT_PHONE and SUPPORT_URL). But haven't seen any possibility to disable/hide them.

 

 

Hi @drooij ,

These values are being fetched from the mobile as mobile resource strings through FSM message translations. What you can try out is, overriding the baseline FSM message translation with your own custom message translation for the same message id and type (Mobile Resource String).  Since you can’t put an empty message in the message text, you could put a ‘.’ instead and check this out

The message translations which you can override are 

SupportUrl
SupportEmail
SupportPhone

See the example below for a custom message translation to override the SupportEmail value ,

FSM Message Translation
Custom Message Translation

 

Make sure to re-initialize the mobile application once the changes are done

Hi @SAMLK,

Tanks, I can overwrite the values, but indeed empty values are not allowed. It seems only possible to force an empty value by sql. That will leave a empty space (field) on mobile, it will not hide the field. 

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