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Quick Search

  • 13 June 2023
  • 1 reply
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Userlevel 4
Badge +9

Can we remove the “Quick Search” from the modules search fields ?

Often employees come back that Astea doesn’t give them the correct information they searched for. They are mistaken by using the quick search field instead of the proper search criteria field for the requiered type of information. Quick Search often is confusing.

By default the Quick Search apears in all modules, why not add it in the “Add Criteria” selection so we can create a correct organizational views ? We’re on V15.4.4.0

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Best answer by Phil Seifert 13 June 2023, 09:10

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Userlevel 7
Badge +21

Hi Piet,

Confirmed with R&D, there is not a standard method to remove this field.  Specific response was:

The Quick Search field can be removed only by standard customization.

 

Customizer or options in the application will not be able to do this unfortunately.

 

 

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