Solved

We’re working with a client who wants to implement the Service Management module in IFS Cloud, but wants to use it in combination with the Service Module Work Orders. When we have a released Service Request with linked released Work Tasks, is there any way of converting the Work Task into a Work Order, or, as an alternative creating a Work Order and then linking it back to a Request in Service Management. We can create Requests in Service Management and Service/Work Requests in Service there appear to be links between them. Is it a case of we’re going to need to chose between one or the other or is there some way of being able to link the two together?

Is it possible to copy multiple activities into another sub project in the same project or a different project? The option is available for single activity copy. We need to remove 10 activities from sub project 1 and copy it to sub project 2 under the same project. AS we have a lot it is time consuming to copy one by one.

How to Remove IFS Migration Job - Excel Addings from Excel

Hello Community, I am trying to connect to the Build Place or Lifecycle environment using IFS Report Designer. I have already created the IAM account and obtained the necessary certificate. You can see following two screenshots for details. The Certifcate in the right directory If I try to connect using the following: I receive the following error message When I try to access the URL (up to the landing-page), I receive the following prompt window. I am attempting to connect using the ifsapp username and password. Any idea what I am missing or I am doing wrong? I remember in IFS10 there was a system parameter set up for report designer. Am I missing something in the system parameter for IFS Cloud. Any advice to help me to connect to the cloud lifecycle place? Thanks,

Found answer on this :-)

We are currently upgrading from Apps10 to Cloud and we use Estimate in Apps10. Looking at Estimate in Cloud - we can’t find the Estimate tree level view. We use this view to move items in and out of structures in the same estimate. Where is the overall tree view? Does it still exist in Cloud? Estimate Tree View in Apps10 Same Estimate in Cloud - only list and card view

I write to ask some questions about the IFS file previewer for attachments. The ability to use the file preview is denoted by the presence of an icon shared like an Eye. I believe, if a user has permission to view the attachment in question, then they would see the 'eye' if the attachment in question is a supported file type. Please could I ask the following, and please could I ask if the answers to the following could potentially be summarised and published as an IFS KB article since I think this information would be useful to any IFS customer. 1) Can a table be provided of which file types can be viewed via the IFS file previewer?If support for previewing of a particular file type was introduced in a particular version of IFS, could a note be included stating from which version of IFS this support was introduced? If there are some notable file types which you know are NOT supported by the IFS file previewer it could be good to call those out. (I would be keen to establish that .msg a

Hi Heroes, Just wondering is it possible to do a search for a word /expression inside the document body itself not just by document title ? Thanks Nadine

We are unable to install the middleware due to the following error Error: looks like "https://ifscloud.jfrog.io/artifactory/helm" is not a valid chart repository or cannot be reached: failed to fetch https://ifscloud.jfrog.io/artifactory/helm/index.yaml : 403Execution failed: Create Priority Class in default namespace unsuccessful. It appears that the username or credentials for the Runtime Repository might be incorrect. Could you please provide the steps to regenerate or unlock the Runtime Repository username and password from lifecycle portal?

Hi IFS Community, I'm encountering an issue while attempting to integrate with the PSO. The following error is returned: I’ve confirmed that the service account is configured, but the system still cannot resolve the hostname. Has anyone faced a similar issue with DNS resolution or OpenID parameters during PSO integration? Any guidance would be greatly appreciated.

Hi. We are facing issue with very slow printing. On Report Format & Output dialog when You click Print or Preview it taking few minutes to genrate printout. We are runing Apps 10, UPD 16. It seams to stuck on PrintReport.ReportFormatRequest Any ideas how to solve issue? Best regards

Hello, I have a client that has a distribution order with the same “Planned Receipt Date” as the customer order “Planned Delivery Date”. They want a one-day buffer between them . We have changed dates in the Supply Chain Matrix, lead times, safety lead times, etc. and still the dates are the same. I did not think this was standard functionality. Am I missing something?

Hi, I was wondering if anyone had ever encountered this type error (please, see screenshot below) with the Return Travel action on MWO Service. The transactions type Travel (On Route) and Work are recorded correctly, but "Return travel" (after completion of the task) generates the previous failed transaction. Can anyone please help me? Thanks Stefania

Hello, Due to the high volume of manual vouchers (mostly uploaded), we are looking for a solution to have them automatically reversed on the 1st of the following accounting period. Is there a way to automate the reversal of manual vouchers in IFS Cloud? While simulation vouchers are an option, the issue is that the resulting entries do not appear in our general ledger records. We would appreciate your guidance on this matter. Thank you. Fatimetou Taleb

Hi, Is there a way to limit employees from connecting their expense sheets to organizations in which they do not have an assignment? In below example, employee 10198 is assigned to organization 1510. But he can create an expense sheet connected to any organization. The example shows an expense sheet connected to 1410. Thank you in advance!

Hi Experts. In App10, we are able to change the tax code in customer order lines that are originated from Service. Then if we check the same in latest Could 24R2 this cannot be done with the following error. We use 2 different tax codes for the same sales part and it is dependent on whether the order type is NO CO or SEO CO Then how the Tax code can be changed under the current constraints as we need to identify how it can be changed otherwise. This Tax code is not available both in the “Invoice Preview” screen and at the “Work Task” level as well, further compounding the issue. This is a significant limitation in the cloud as it worked well in App10, and it introduces additional complexity into the process and severely impacts efficiency. Thanks, Kasun

Hello Experts, I am new to IFS Cloud. I have question on service catalog. Is it possible to create multi level (hierarchial ) service catalog in IFS Cloud? If yes how to create it. Based on my understanding service catalog one level is possible, but not sure about multi level Eg: My catalog structure looks like this 1.Installation 1.1 New installtion 1.2 upgrade of services (additional installation) 2. Preventive services 2.1 Regular Maintenance 2.2 Customer requests maintenance Etc.. Note: we are using 24R2 IFS cloud version. Regards, Bharathraj

Hi, i made a validation workflows, i add the workflows to the permissions set but i get always the same error SE_UNAUTHORIZED when i test with a full access, i dont get this error. any one have an idea for this issue ? Thank you. Regards.

Hi, I need to Overtake a function. However, the studio throws “ERROR: Method Get_End_Date in layer Core overrides, but no matching method or function signature was found.” error. The error points to another function in the message. I tried SEARCH and REPLACE. The function is at the Core level, and IntelliSense shows it. What is the problem? API: supp_blk_period_api Function: get_start_date

Hi all, We’re on IFS Cloud 24R2, and I’m trying to allow employees to book Bank Holidays via the Quick Absence screen (My Self-Service). Right now, Bank Holiday is not set up as an Absence Type. It exists only as a wage code, which is linked to the Absence Category = Leave. When users open the Quick Absence screen: The Bank Holiday option doesn’t appear in the list at all. The Bank Holiday date itself is greyed out (not selectable). The wage code is correctly set up (Absence Category = Leave, Can be Reported by Employee = Yes, Day Type Rule = “Can overlap non-working days”). But since the system isn’t picking it up in Quick Absence, I’m wondering: Does Bank Holiday need to be set up as a proper Absence Type in IFS Cloud to be bookable via Quick Absence? Or is there something else I’m missing in the setup? Appreciate any guidance or examples from others who’ve handled this scenario. Thanks in advance!

Hello, I am trying to enable automatic reservation and backflush upon shop order receipt (operation approval) in Shop Floor Workbench (IFS APPS 10 UPD 23). The product structure is set up to automatically reserve and backflush from a specific location and connected operation. Everything was working fine until I enabled lot tracking, and now it’s returning the error message: “There are not enough reservations for the tracked part. It must be reserved before it is issued, as the parent part is multilevel tracked.” I know I can get around this by right-clicking the material line and selecting “Reserve”, but I don’t want the operators to have to do that. This process occurs in the middle of a production line, so they’d have to Reserve upon each receipt, as not all of the material would be available at the start of the Shop Order. I’d like the system to automatically calculate, reserve, and backflush the exact quantity of material required upon each partial receipt/op approval. Is this poss

I'm having issues getting documents attached to a work task to appear on MWO. Does anyone have an idea what the issue could be? I am attaching a document on the Work Task in Aurena but not seeing this document in the MWO app (iOS or Windows). I already checked the following: User has access to the document (same user can see it in Aurena) Document class is set as a mobile document class and to push to mobile User has docman permissions. I can attach new documents on MWO without any issues Document is released IFSSERVICEENGAPP user is connected to the site I'm using Cleared caches, disconnected and connected MWO, initialized etc This is on 23R1.

Hi, I am trying to trigger a Custom Event from a Command Button in Cloud 22R2. I created a projection action and selected the method: EVENT_SYS.EVENT_EXECUTE And in my page, I created a command button of type Execute Action, and selected the projection action I created. In the Parameters, I entered my Event LU and Event ID. Which seems to work fine. The event is executed correctly. But how do I pass a parameter to the custom event? I can select attributes in the EVENT_DATA parameter, but I dont seem to be able to fetch that from the Custom Event. Lets say I select ‘WoNo’ into EVENT_DATA, how do i use that WoNo in my event action? (This is cloud 22R2 so using a command button to execute a workflow is not possible) Thank you!Kalindu

Community, We got below error when doing purchase order receiving. it is a no-part, and it is associated with a project activity. the project does not have any budget control. where else we can find the budget control in the system, in other words, how we could resolve this issue? Thank you.

I want to add a NESTING_NO column to the Purchase Order Lines table.The same column already exists in the Purchase Part Requisition Lines table. If a Purchase Order is created from a Purchase Requisition, the Purchase Order Lines table includes references to the requisition using the REQUISITION_NO, REQ_RELEASE, and REQ_LINE columns. My goal is to populate the NESTING_NO value in the Purchase Order Lines table based on these referenced values. To achieve this, I wrote a PL/SQL function and tried to use it in the Expression field while adding a Custom Field. The function works correctly and returns expected values. However, when I try to add the column using the Custom Field interface, IFS throws the following error: As a test, I changed the parameters from REQ_RELEASE to RELEASE_NO and from REQ_LINE to LINE_NO, and it worked correctly.This leads me to believe that the issue is specifically related to the REQ_RELEASE and REQ_LINE columns. This is the function: FUNCTION GetNestNoFromPurR