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We have created a Work Task for a Service Request and have assigned it to a Resource Group: and have linked a person as a resource to the resource group: but can find no way to assign the Request Work Task to the individual person: Can anyone provide guidance on how this can be done, or confirm what Basic Data Setup would be required (and has possibly been missed) to allow this to be completed

24.2.1 On the first receipt (i.e., partial) of a FIFO shop order where the operations are using a Fixed Resource Share and are being reported through auto reporting, I cannot determine how the Machine Cost is calculated. Setup: Manufactured part = FG1, valuation method = FIFO. Routing op 10, WC A, 1 unit/hour, fixed resource share = 0.3. Routing op 20, WC B, 1 unit/hour, fixed resource share = 0.3. Work Center A, cost = 30.00/hour, no overheads Work Center B, cost = 20.00/hour, no overheads FG1 product structure consists of only one component (COMP1, valuation = FIFO), QPA = 1, Estimated Material Cost = 1.00, Cost Set 1 = 1.00. Nothing on the Produced Parts tab. FG1 Cost Set 1 = 16.00, template M-110 with only standard buckets. Zero on-hand inventory of FG1. Execution: Shop Order lot size = 5. This is the only shop order in the system for FG1. Receive (1), backflushing and auto report operations. OOREC transaction for 44.00 shows Cost Buckets: 110 = 1.00 300 = 43.00 Where did this 43.0

I am trying to upgrade IFS Cloud from 23R2 to 24R1 but I am not seeing any db changes being deployed when I am running the installer script. I see it picks up installer.tem which calls .cre but no .upg files. Am I missing something on when I build the delivery?

Hi, We’re trying to understand how the replacements by PM actions works. Is there any good documentation on it? Couldn’t find it. We’re wondering if it will still work if the PMs that would be replaced are on different dates. Do you need to ensure that if PM_1_Yearly is replaced by PM_2_Yearly, will it do that if PM_1 and PM_2 have different dates? Thanks

Hello everyone, In PSO, we have two different datasets: one running on IFS Cloud and the other on the ARP file. We have created a profile for each dataset. However, when I change the parameters for a specific dataset, PSO applies the parameters from the default profile instead of the assigned profile. The profiles have been correctly assigned to the respective scheduling dataset. Does anyone have an idea what might be causing this? Regards - Anastasiya

We have a number of Work Task Templates that we have built up in Apps 10. We recently started having the Asset Management techs using Tech Portal start creating their own work in certain situations. We informed them to utilize these Work Task Templates, specifically because it included the Work Task Steps. However, when creating new work from the New Work button within the Maintenance Engineer lobby under the equipment section, then adding the Work Task Template. The resulting work task does not contain any work task steps. Using the same work task templates, and objects, we can create new work from the back-office side of things and it all works exactly as expected.

I am executing a migration of Business Opportunities on IFS Cloud 24R1 Once the Business Opportunities have been migrated, I need to execute the Confirm Sales Process function on each Business Opportunity. I will be doing this using a migration job. I have been unable to locate the method to be used for this in the BUSINESS_OPPORTUNITY_API Packages list on the Entity page. Does anyone know which method to use here ?

Is it possible to send an email directly to the case contact from within IFS? We would like to start measuring time to case completion from this point.

I would like to setup specific Document Classes to go through a default approval by our Document Manager. We are having trouble with users not selecting a template before submitting. Does this functionality exist? If not, does anybody have an idea of how I could do a custom event to complete this?

Hi Experts, Could someone let me know what is procedure of uploading multiple documents to the document revision page? Regards, Thilina.

Hi Everyone; We are in the middle of Release update From: 23R2SU9 TO: 24R2SU3 And specifically, in the “Apply Release Update to Customer Solution Repository and Customization Uplifting Process” step, Following this LINK steps … Done with modification to the solutionset.yaml updated with our custom modules. And have no translations so nothing to do with translation.usage.json . Then ordering a “Order Baseline Environment” completed successfully. When ordering “Order Topic Environment” it FAILS which is totally understandable and reasonable because the Customer Solution still has errors, and I do this step to get the Topic Creation Log to address these errors. Now trying to open the Customer-Solution Project in the Developer Studio I do need to reference to the CORE Project Files. and here is my issue “IFS Cloud Core Codes” the one beside the “Customer Baseline Repository” contains nothing. It should contain the CORE Code downloadable file for 24R2SU3. As per my understanding, I should N

Hello I try to import via Unused Absence Limit import a file for absence limit and I've got an error message. Can someone help me please ? do I need to raise a case ?

Hey everyone, I’m looking for some advice on how to manage returns in IFS Cloud without going through the full shipment/picking/delivery flow. In IFS Apps8, returning goods—particularly to correct an over-receipt—was super simple and automatically increased the “Qty to Receive.” But in IFS Cloud, we’re seeing extra steps that don’t match our real-world process. Here’s what we do: Sometimes we accidentally receipt more units than what actually arrived (e.g., 10 instead of 9). We want to quickly fix that and have the “Qty to Receive” go back up by 1 (in this example) so we can receipt it properly when the actual missing unit arrives later. In IFS Apps8, this was just a few clicks: select the return, enter a reason, and done. The system automatically adjusted the receipt quantity and increased the “Qty to Receive.” In IFS Cloud, we’ve noticed it pushes us into a full shipment process (Shipment Lines, picking, delivering, closing), which we don’t do physically and is a lot of extra work ju

We are in the process of adding country of origin data against the supplier for purchase part records however some of our suppliers, typically distributors, could supply the same part from multiple origins which they wouldn’t know until the point of dispatch. If we were to populate the SFPP record with the most likely country of origin, is there any scope in IFS to be able to register the country of origin at goods receipt, should it differ to what has been listed on the SFPP record?

Hi All, Could you please can you advise the implications of ticking or un-ticking the Transaction Level check box. Please can you advise the impact if you have had the Transaction level check box ticked for several years, but then un-tick it. Will it affect existing Purchase Orders and Invoices?

Hi All, I have recently created some cost buckets for inventory parts relating to different product families. However when testing, I’ve found that one of the cost buckets still has parts in it that relate to the wrong product family. This is doubling up the cost when calculating the standard cost. I cannot see anywhere how I can remove the part from the cost bucket. I can’t delete the cost bucket and start over, either. Has anyone experienced this before or does anyone have any suggestions please? Thank you, John

We switch from IFS10 to IFS Cloud and are still testing IFS Cloud (currect 24R2). When we try to create a new Customer with Category Customer the system does not allow us to do so. When we try to create a new Customer with Category another category we can save the created customer. Where in IFS Cloud is the setup, that we cannot create a new customer with Category “Customer”?

Hello, On the Go-live the Sales Contract is partially Invoiced with AFP. For the migration of open AFP Invoices - can I use a standard STDCIN1 or STDCIN2 migration template? Or is there any better tool dedicated to migrate those kind of invoices? Also - can I only migrate the Open AFP invoices? Or is it better to re-generate all the AFP invoices issued before Go-live, to have the proper progress set on Sales contract Items (proper value of certified work and proper queue of AFP invoices? I’d appreciate any information. Kind Regards Beata

I have a requirement to link a newly created Service Request to existing Service Request using ETM. Complete process: I am triggering an ETM Channel on a task of Service Request. From this ETM Channel I am creating a new Service Request. Everything is working fine. The only issue is that I am not able to link this new Service Request with existing Service Request. Please help.

Hello, I'm looking for advice on how to exclude a specific list of suppliers from a payment proposal. The requirement is to exclude a list of 26 suppliers from all payment proposals, while allowing the rest to be paid. Is there a way to set up parameters or automated tasks that can accomplish exactly this—either during the creation of payment proposals or through another method? I’d prefer not to create separate supplier groups if possible, as some suppliers are already part of existing groups. This is more about excluding certain suppliers, rather than selecting which ones to include. Additionally, I’d like to avoid putting a central payment block on the supplier accounts, as we need to keep the option open to pay them in the future if necessary. I've tried separating the suppliers with commas, semicolons, dots, and dashes, but none of these approaches have worked. Currently, our workaround is to create a payment proposal with all suppliers included and manually exclude the invoices f

When we used 23R1 in latest viewed page we could mark blue to set the page as Home so next time when you click the Home Icon it goes to the blue marked page instead of standard Home view. Now we have upgrade to 24R2SU2 and we can not do that anymore. Is there anyway to change the link in Home Icon?

Is it possible to connect the same Item Class twice in the same WTT revision?Example:For the WTT1.Can the Item class DREM exist twice in the “Prepare” tab?See the print

We are trying to build a Fault Tree based on the FMEA built by our company. The configuration today is: ELECTRIC MOTOR (Item class) CONVERT ELECTRIC ENERGY TO MECHANICAL ENERGY (Function) BEARING FAILURE (Fault Type) OHE - OVERHEATING (Symptom) OIL CONTAMINATION (Cause) This is the standard IFS functionality, is someone using in a different way? Where you can put the effect of the Failure, or using the “Failling component” inside the Cause?If someone can share how is the tree inside the FASN.

Hello, maybe someone can consult me how it is possible to design through Page Designer the dialog window “Pre Posting” in the form “Prepare Work Order”? Need to hide one field and cannot find where to do it. I open Page Designer but cannot find the place where to do it. There is no such dialog between listed Dialogs, also cannot find it between the lists and in other places: Where could I modify Pre Posting dialog window? Thank you beforehand:)

We are currently trying to use the order cover time on a manufactured part by setting it to Planning Method G. We want the demand as seen on MS Level 1 to be assessed over the cover time and used to generate shop order requisitions for the demand within the order cover time. However, Planning Method G only appears to work for Purchased Parts. Has anyone managed to get this work for manufactured parts?