IFS Solutions

We are receiving this error message from our environments.  We have done a Dictionary Cache Refresh but a deployment has not been done for 4 days. Error stack:Bad metadata error:The group: CustomerOrderDeliveryGroup does not exist in dictionary! We do our own deployments and develop in the Cust Layer just as FYI.  Did Refreshing the Dictionary Cache do something from our last deployment that caused this issue or how do these groups relate to the Dictionary Thanks

Hi,I am finding when trying to rollback a schedule it can fail. In the example below I am trying to get 29th Apr (yesterday), but the Schedule Time comes up for May last year.  I am finding sometimes the roll back works fine. In other times I shows me a date from a year ago, but the data in PSO for the plans are as if they’re live. Any ideas on this, or what to looks at in the events? Ady

Hi everyone,I'm working with the perform_hierarchy_select endpoint in the FSM OData API and trying to limit the number of records returned. This is the code I’m trying to use: {  "parameters": {    "query": {      "hierarchy_select": {        "attrs": {          "attr": [            "task.task_id",            "task.task_status"          ]        },        "primary_table": "task",        "from": {          "table": ["task"]        },        "max_rows": 15      }    }  }} 

Hello everyone,We've noticed some recent changes in the release communication format for the new 25 Release. Specifically: The posts no longer include a brief summary of the attached documents, which was very helpful in the past. The presentation format seems different and not as detailed or aligned with the previous structure. We are also missing the “IFS Cloud 25R1 - What's New in Cloud Platform and Tools” and “IFS Cloud 24R2 - What's New Summary” post, which were typically available. Additionally: There's no mention of the OAuth token timeout change to 3 minutes, which is important for integration purposes. If I'm not mistaken, 25R1 introduced the ability to cancel an already posted invoice, but I haven't found any official documentation on this feature yet. Could someone from ​@IFS RD Product Management , or anyone else ( ​@Patricia Baagø Ishøj ​@Bob Corrigan  ​@Nishantha Anuruddha ), please confirm where we can find the relevant documentation or updates?Thank you in advance

When adding a complimentary part to a Customer Order rental line, the complimentary part is being added to the sales tab. Expectation per IFS documentation is to have the complimentary part added to the rental tab. IFS cloud 24R2. What is causing this behavior?

When we are trying to export the standard order Report  “Received-Not yet Invoiced”  in IFSV10 UPD 17 using specific set of parameters using excel plug-in. Data fetched would be approximately 8000 rows. We are getting below error, please advise how this issue can be resolved:Ifs.Fnd.FndSystemException: Explorer: An Unhandled Exception has occurred ---> Ifs.Fnd.FndSystemException: Unexpected error while calling server method PrintReport/ReportFormatRequest ---> Ifs.Fnd.FndServerFaultException: PLUGIN EXCEPTION:ifs.fnd.base.SystemException: PluginExecute Failed. Trouble with the SAXParser. XML document structures must start and end within the same entity.at Ifs.Fnd.AccessProvider.FndConnection.ParseErrorHeader(FndBuffer buffer, FndManualDecisionCollection decisions)at Ifs.Fnd.AccessProvider.FndConnection.UnMarshalResponseHeader(Stream responseStream, FndManualDecisionCollection decisions)at Ifs.Fnd.AccessProvider.FndConnection.HandleHttpSuccessResult(HttpWebResponse result, FndManu

We are going to be switching over to the cloud and we have a few implementations that we are going to try to get inside IFS using the Developer Studio.  I have been testing a few different things out to get a better understanding on everything.I am having an issue with a command.  In my first case, if I Override the page, add a command group and command it will display on the for Form.  In my second attempt, I am just trying to get the command to display in the Commands list so I can add it via the Page Designer without overriding the page.  But this command does not show up in the list of commands.  Am I missing something here?  Can it only be done the first way that I mentioned? Appreciate any insight anyone may be able to give.  I am testing on 24R1. Thanks

This is a functionality that looks like it’s been degraded in cloud and that is the ability to select multiple items from the list of values.For example, on NCR’s we have a “Source ID” list. In IEE we could select multiple items in the list by hitting CTRL and clicking the item we wanted to select and IFS would then separate those values with a semi-colon. Now in lists in cloud, when you select an item, it closes the LOV and you are then forced to manually enter the remaining items from memory.Is there anywhere in page designer that I can change this functionality? IEE, selecting multiple by holding CTRL and clicking, then IFS separates each value with a ; and does a search for source ID = INTERNALERROR OR source ID = MRB NCR OR etc.In cloud, hitting the down carrot to see the LOV, it only allows me to select one of the values from the list but I need to be able to select multiple efficiently. 

Where can I change the invoice date on a Customer Oder invoice to previous month before printing?I have changed the voucher date on Print Invoice screen but although it posts transaction in previous month, the invoice date is still today’s date?

1.What is FSM's future update plan? Is FSM6Update32 the latest version?2.What is FSM's latest version's prerequisite OS, SQL and software and frameworks to hand, as well a server specs? 3.What is the latest information about FSM lifecycle? 

Hello, We are currently trying to pre-fill fileds in the ProjectBudget Wizard, but we encounter following issue regarding default valuesradiobutton fields  dropdownlist  ect..Has anyone experienced limitations regarding default values and wizards ? 

Is there a way to tell what action corresponds to the ID listed in PSO? I am trying to find out what ID 715137 is. 

Hello everyone,Our customer would like to carry out vacation, sick leave and tour simulations based on historical data.We have tried to upload the data to WISE using a CSV file. However, no activities are displayed on the map.If we select the option “Use from existing Schedule”, the activities appear as expected.However, since we want to use historical data to simulate a scenario for a whole year in advance, this option is not suitable for us.We have checked the coordinates and they are correct. Does the Activity_Type have to be defined in PSO beforehand or something else?  Does anyone have any idea why this might be the case? Thank you!

Hello,I have just consulted the following IFS file, linked to the 25R1 version :25R1 Fixes for Customer Reported Issues.xlsxI found that for one of my cases “CS0332557” the release note is as follows: The CustomerOrderInvHeadEntity.svc and CustomerOrderInvItemEntity.svc entity services were previously unable to expose certain attributes such as Customer Address Name and Debit Invoice ID due to limitations in the overtaken base views. To ensure full attribute availability, customers are now advised to use the projection service CustomerOrderInvoiceHandling.svc, which exposes the relevant data through the CustomerOrderInvHeadSet projection. As part of ongoing improvements, the usage of the CustomerOrderInvHeadEntity.svc entity service is planned to be phased out in future releases. Until now, IFS teams have always recommended us to use Entity APIs rather than Handling APIs, and this comment seems to reverse the trend.FYI We've already encountered multiple “Entity” APIs that were unstable

OverviewIn some cases, user accounts may remain in an "Active" status even after their configured "Valid To" date has passed. This behavior can lead to access control issues if not addressed properly. CauseThis issue typically occurs when the database task Validate Timespan For Users has not been scheduled during the system configuration. This task is responsible for handling the activation and deactivation of users based on their validity periods. ResolutionTo ensure users are activated and deactivated according to their validity periods, schedule the database task: Validate Timespan For Users.   

Hello, I am doing a few quick reports and what would help me is a full list of the available out the box functions within IFS.  At present i am using joins, but have noted that there are far easier ways of achieving the same results via functions. I have seen and made use of the following in some of my Quick reports. ifsapp.Comm_Method_API.Get_Default_Value('PERSON',t.person_id,'PHONE') Personal_Contact_Phone,ifsapp.Comm_Method_API.Get_Default_Value('PERSON',t.person_id,'MOBILE') Mobile_Number,ifsapp.Comm_Method_API.Get_Default_Value('PERSON',t.person_id,'E_MAIL') Personal_Email, Is there somewhere that I can find a comprehensive list of the available functions?Thanks,Noel 

Hi AllI have a situation where a POCO revision 0 was created automatically when trying to cancel [through a DR script] the original PO. So far I couldn't recreate it.  What I wanted to check through the forum is that, have you encountered this before? With regards to the automatic POCO setup, 1. Site - Enforce POCO is not on2. Supplier - Use the site settingHence in my opinion, a POCO revision shouldn't be automatically created. What do you think? We are running IFS 24.1.9 Thanks,Asela 

In the new release > ‘New Part’ view there is no tab for ‘Purchase Part’ therefore you can’s add specific Purchase Part Information. This is a step back in utilising this view - is this a bug or a change that has been made?Only when Part Type ‘Purchased Non-Inventory Part’ is selected do you get a view to input ‘Purchase Part’ information Can anyone advise on this?  

Hi All, We recently setup resource groups in our environment. Do we have any function in the application to update resource id for the existing project transactions.Regards,Malinda.

Our customer uses a prototype structure for cost demonstration, and their product structure includes multiple levels. I noticed that the "Cost Build-Up per Structure/Routing" page doesn't seem to support cost calculation for multi-level structures.Do you know if there's an alternative way to handle this, or any workaround you could recommend?Thanks in advance for your support!  

Hi, Is there any possibility to calculate the cost for ‘Prototype’ part with a prototype structure/routing ?   

What type of visual studio version required/compatible for IFS developer studio (community version is fine or we need enterprise license type?) 

On IFS LE Build Places is not shown second/last environment.It not works n iPhone in Chrome nor Safari. 

Hello!Is there any possibility to configure Terminate Employment Configuration in IFS Cloud similar to the IFS version 10? Whereas the older environment offers “HR Assistant Configuration” with “Type” (such as New Employee/New Expense/Terminate Employment), in IFS Cloud I can not find anything like that. Despite three possible options in Cloud (Mandatory Steps Only/With Employee Assignments/With All The Steps), I miss little more detailed settings. Thank you for any tips or tricks! Best regardsb.d

Hi! A customer encounter the following messages when terminating  employees in IFS 9. This issue has been going on for a while making the use of the assistantWould anyone happen to know what might be causing this, or have come across something similar? Any help or guidance would be greatly appreciated! 1.We also have another similar error message (sorry for the swedish) Translation: Field [SEQ_NO] is mandatory for Employee Status Details and must have a value.  Would you have any ideas ​@ADDMARIAE ?  Thanks!