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Question

Capture Supplier Invoice Data-Error

  • April 21, 2026
  • 3 replies
  • 29 views

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 Hi Team,

I am exploring Capture Supplier Invoice Data functionality (which works like an OCR tool) from the screen Capture Supplier Invoice Data in IFS Test env wherein I am getting error. Refer attached document for error message.

Has anyone faced this error? If yes, then how did you resolved it? Request you to assist.

I have enabled below parameter as a prerequisite for above functionality - ‘Capture Supplier Invoice Data using AI’ at Company screen.

 

3 replies

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  • Do Gooder (Customer)
  • April 21, 2026

Hi Priyashi,

 

In addition to the above company-level setup, please verify that the following permission settings are enabled.

 

Thanks,

Hemlata


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  • Author
  • Do Gooder (Partner)
  • April 23, 2026

Hi Hemlata,

 

thank you for the response. I have performed the setup suggested by you. still, I am getting below error.

 


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  • Do Gooder (Customer)
  • April 27, 2026

Hi, there may still be something missing if your user profile has already been granted the required permission sets. Please check with the technician and confirm whether any AI invoice–related components or AI services are missing or not setup yet? Thanks