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Hello,

 

IFS Test environment “IFS10 Update 25”, Active Directory synchronization job started to give error message after data refresh and IFS upgrade

 

Error    "ORA-20110: FndUser.WEBUSEREXISTS2: The Fnd User with Directory ID ""username@domain.com"" already exists.
 

Here’s what was done before error.

  1. Oracle database was copied from Production environment to Test environment
  2. IFS10 was updated from Update 8 → Update 25
  3. This error is in Test environment

I tried to recreate Active Directory Integration Configuration but it gives same error

 

 

Here’s complete error message from log

AD_Integration    1767    13.12.2024 17:21    Error    "ORA-20110: FndUser.WEBUSEREXISTS2: The Fnd User with Directory ID ""username@domain.com"" already exists.
ORA-06512: at ""IFSAPP.FND_USER_API"", line 2247
ORA-06512: at ""IFSAPP.ERROR_SYS"", line 140
ORA-06512: at ""IFSAPP.ERROR_SYS"", line 356
ORA-06512: at ""IFSAPP.FND_USER_API"", line 1922
ORA-06512: at ""IFSAPP.FND_USER_API"", line 1931
ORA-06512: at ""IFSAPP.FND_USER_API"", line 2096
ORA-06512: at ""IFSAPP.FND_USER_API"", line 2145
ORA-06512: at ""IFSAPP.FND_USER_API"", line 2251
ORA-06512: at ""IFSAPP.FND_USER_API"", line 546
ORA-06512: at ""IFSAPP.FND_USER_API"", line 553
ORA-06512: at ""IFSAPP.AD_SYNC_UTIL_API"", line 1233
ORA-06512: at ""IFSAPP.AD_SYNC_UTIL_API"", line 1246
ORA-06512: at ""IFSAPP.AD_SYNC_UTIL_API"", line 337
ORA-06512: at ""IFSAPP.AD_SYNC_UTIL_API"", line 366
ORA-06512: at line 50
ORA-06512: at line 50
ORA-06512: at ""IFSAPP.AD_SYNC_UTIL_API"", line 464
ORA-06512: at ""IFSAPP.AD_SYNC_UTIL_API"", line 472
ORA-06512: at line 1"                        0,219

 

 

​@jpartanen This is information provided by the IFS Application itself. Have you checked whether the user already exists in the environment?

 

Thanks,

Ashen

Hello, Yes the user exists in the environment but should’nt the Active Directory Synchronization update the user in that case? Not try to create new user?

If I empty the “Directory ID” field from user synchronization moves on to next account and tries to create it but this would mean that I need to empty all users Directory ID field.

 

If I do so, do I have duplicate user accounts or does the synchronization job just update the Directory ID field for users?

 

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