IFS Solutions

When restoring an Application Server clone to create a new environment using restore_clone -instance=<NewInstance> we often - but not always - run into a timeout that prevents the process from completing cleanly.  Seems to happen around the 1 hour mark. We have removed all of the CPU and RAM load that we can possibly do on the server and the machine is nowhere near fully utilized (only around ~20% on both while the restore is in process) but the issue remains. Does anyone know if it is possible to extend the timeout threshold during the restore process to clone an AS cleanly? This is with Apps10 UPD5. Here's the output from a failed attempt and timeout: C:\IFS\EBUPD5>.\restore_clone -instance=EBUPD5 Dec 13, 2019 3:07:25 PM ifs.application.installer.util.main.CloneMain restoreDomain INFO: Changing instance Dec 13, 2019 3:07:25 PM ifs.application.installer.util.main.CloneMain restoreDomain IN

​​​​​​I need help for  Overhead Adjustments and Weighted Average Cost Detail.I check as below step for “machine overhead1”,”machine overhead2” and “shop order Labor overhead” overhead adjustments and I think Overhead Adjustments only conside cost source ID and accounting year, not conside account no. correct?if yes, what’s the possible reason and where I can check if cost source setup have issue?as below picture 1,we preform the overhead adjustments records which we can found adjustment ID  and cost source as below picture 2, I qurey the “MPCCOM_ACCOUNTING” table for first step adjustment ID  and cost source. if i group by adjustment ID and cost source ID, the balance is 0. as below picture3 ,if i group by adjustment ID ,cost source ID and account no. I found many account no balance not equal 0.second I check the “Cost Details Basic Data” as below picture 4, I want to know for shop order partial receipts where

I create wage code, now i want to add it my order report. can anyone show me the details processthanks

Good day.  I would appreciate assistance to understand how the Employee Payment information that is defined (Payment Methods, Payment Account, Bank Details etc.) and then available in the Employee File under Properties, eventually links to the Customer’s Payroll/Cashbook etc.?  In our case for the payment of Travel Expense Claims.  Many thanks.  Anya.

Hello, I’ve configured some log but now the history log does not respond. how can I handle this issue ?

Hi, I se the main.ps1 has a resource named AUTOSCALER' “-resource 'AUTOSCALER' : Installs ifs-Autoscaler helm chart” Does it exist any documentation on how this works and how to configure it? it had been nice to use autoscaling on high load instead of running manual replicas on the pods? Kjell Åge

Hi All, We are looking to implement the new functionality of assigning a supervisor to a person directly through a ‘Team’. We have added a Supervisor Access Role which should allow the Supervisor to authorize the time of the subordinate. However, after creating the Team and adding the Member under the Supervisor it isn't working. The member isn't shown in the list for the supervisor in the Time Registration Window. It seems that this setup is not complete and I am missing some connection the system needs. Does anyone know what other setup is required?(The problem shouldn't be with the Access Role as it worked when using the traditional setup via Organization Structure.)With kind regards,Marian

We are getting an error when the scheduled job “Schedule id 57 : Start Time Balance Reconciliation” does not complete, so we have to manually reconcile. This has been going on for at least one month. No prior issues on Apps 10 since going live almost 3 years ago.

Hi everyone, I'm facing a challenge with managing person IDs in IFS Cloud when an employee's name changes. Currently, the person IDs are based on the employee's first name initial, and last name.However, when an employee's name changes (due to marriage, legal name change, etc.), the person ID needs to be updated accordingly.Is there a way to make this change within the application itself? Regards,Navoda

Morning!We would like to know any functional enhancements in Business Reporter between Apps 10 (Upd18) and IFS Cloud 23R2?Please can you provide direction to where we can find this summary.Thanks

Hello IFS Friends, When using Oracle SQL Developer I get a different value for balances of GL accounts vs using the GL Balance Analysis screen in IFS. We’re on IFS 10.11 and I’m using IEE. Logging in user App Owner in both cases. Am I using the wrong view? Below is my SQL Query and the result:    And here’s the same searching using IFS front end GL Balance Analysis screen, but getting different result:  System info is telling me this is the right view: 

Is it possible find out who authorised a Depreciation Proposal, it does not seem to be stored in any table?

In APPS10 Where did the Customer Delivery Tax Information Tax Regime field move to? 

We have issues with our “Final Invoice Posting” scheduled database task. Some of the supplier invoices post successfully, and others are skipped and have to be manually posted.We have tried running the Task manually and it always skips the same invoices. When users try to manually change the invoices to Finally Posted, they do not receive any errors. Any ideas why the task would be skipping some invoices and not others? Below is our task setup: And an example of one of the background jobs where some invoices are skipped:

Hi experts, I need to add the request.access_group variable in a notification message which is sent when an escalation is created. So, I have thought of starting from the escalation table, then moving to quote table and then moving to request table, and from there getting the access group value. In my notification message, I have included {{request.access_group}}.This is the Substitution map I have created which is giving an empty value in the email.How can I get this to work? Cheers,Buddhima

Just upgraded from IFS23R2 to IFS24R1 without hickups (thumbs up). Now I want to know how to make bulk changes to the time zone per user setting. I open the debug options and wham, what do I see…Page info gives:Where did the SQL part go that helped me to find the query (and views) used?Where is the link to the projection?Where is… the rest?User has been set up to have all access to all projections. All system privileges are added to the IFS_FULL role that we prepared (with all the projections).And no, I checked, it is not in the known IFS24R1 limitations: 

Hi all, I have a question about ms level 1. I would like to create a forecast for a part has configuration id via MS Level 1 Part page. For example, *part no=X*configuration id=1234I wonder the forecast for the x part especially 1234 configuration id so I would like to especially create the MS1 for the part has 1234 configuration id. If is it possible, where can I enter the configuration id on the MS Level 1 Part page?ThanksOzge

Hello everyone, I've come across the 'Propose Project Transaction' checkbox when creating a project.Could someone explain the functionality and typical usage of this feature within IFS? Thanks and Regards,Navoda

Hello - I have a customer that is using the Quick Customer Order Registration assistant. When they try to use the “Add From Order” to copy the lines from an existing customer order, change the quantities the lines are not copied over.    

We encounter an issue when we enter a customer check for a customer who is set up as “other payer” for multiple customers. We can go in and match the invoices, but once we hit finish, it only matches those invoices that match the Payer Identity and puts the other payment “On account. We then have to go in and perform an offset to apply the payment on account to the invoice. In App 9, this wasn't an issue, and it would match all the selected invoices.Are we missing a step or any required basic data set up?Any insight would be appreciated.   

Hi,We have received an invoice from a supplier but the quantity invoiced was lower than stated on the GRN / PO. We allocated the invoice against the correct quantity received, leaving a balance remaining on the GRN.Since then the PO has been reduced to match the quantity invoiced.  (Incorrect amount GRN’d at the beginning).Can the amount GRN’d be reduced so it removed it from the GRNI as we will not be receiving the balance?The invoice has been paid in full in April 2024.Thank you,Lisa

Hello Community,We have a number of customer invoices that are paid, but the payment was not connected to the invoice. This has created a Customer Ledger Age Analysis report that is incorrect. Is there a way to mark these Invoice paid, so they fall off the report?Thanks. 

Company policies are preventing download from Microsoft and therefor Azure VPN cannot be downloaded. Is there other options for customers to connect to the build place DB?Like a IPSec tunnel\connection from Corporate Firewall or a different VPN client.

We would like to run a month long campaign for all customers aside from a few national accounts that already receive discounts on the campaign items.  What is the best way to go about this?  I have selected the “include all customers” toggle to get the campaign applied to everyone but I’d like to be able to exclude these two customers.  We are running IFS Cloud 23R2 if it matters.

I am new to page design.  I have figured out how to remove things that I don’t want certain users to see, saved and published them as new contexts.  What I cannot figure out is how to assign those contexts to a user or user group.  The Test context is not showing any changes for the user when they log in.