IFS Solutions

Dear All, When creating a Service Contract I noticed the default doc address is not fetched from the Customer record. What is the reason for this?is this a potential bug in the system? IFS version:Application service update: 24.1.3Framework service update: 24.1.4IFS Cloud Web version: 24.1.4.20240909080625.0IFS OData provider version: 24.1.4.20240827090922.0 Best RegardsRoel

Hello,I would like to output a logo that is retrieved from the database via a select query and 2 parameters (company and language).Since it can happen that PNGs are not available for all combinations, I would like to output a standard logo for this case using the NVL function. The select statement works in PL/SQL-Developer.Unfortunately, no PDF is generated in the Report Designer Preview. Only the rendering cursor is displayed briefly, but nothing happens, no PDF, no error message.Is a nested select or the use of the NVL function not possible?Is there anything else to consider that I have overlooked?Or is there perhaps another way? Here is my select statement:SELECT NVL((SELECT image            FROM   Report_Logos_Tab            WHERE  SUBSTR(image_name,1,4)=:1                   AND SUBSTR(image_name,-6,2)=:2),           (SELECT image FROM Report_Logos_Tab WHERE image_name = '0000-Log

When creating a purchase order with multiple purchase order lines with the same purchase parts (with different order dates (on call contract), IFS is calculating the price per purchase order line. Is it possible that IFS can calculate the price based on the total quantity of that purchase part in that specific purchase order. ExamplePurchase order 1line 1: part A, quantity 100, date X line 2: part A quantity 100 date YSupplier for purchase part A has price list examplemin lot size 100 → price 1 euro min lot size 200 → price 0.5 euroCurrently each purchase order line has a price of 1 euro eachThe total quantity within purchase order 1 is 200, so each item should get the price of 0.5 euroAny suggestions?kind regards,Vincent Heijmer

Hi All!I’d like to move a functional object (not serialized) from a site to another inside the same company. Any ideas are welcome on this subject. I know it’s unusual on IFS but not in industry.I’d like also to transfer all historical datas of the object wherever the object is transferred.Thank to all your advices

Hi community,since updating the report designer to the current version, we receive the following error message when opening one layout. The layout then closes again. What does this error message mean and can the error in the layout file be corrected? RegardsAndré

Hi Community,We search how to disable “add” button on customer info list but enable it on customer info form. Do you know how to do this ?  

Hi, I got error when trying to query data from ProjectTransactionsHandling.svc. One of the parameter I want to filter is TransactionSource. However, I got below error: {    "error": {        "code": "ODATA_PROVIDER_ERROR",        "message": "An internal server error occurred. Contact administrator.",        "details": [            {                "code": "TYPES_NOT_COMPATIBLE",                "message": "The types 'IfsApp.ProjectTransactionsHandling.TransactionSource' and 'Edm.String' are not compatible."            }        ]    }} Please advise how to get pass this. IFS APP10 UPD19RegardsHami

Hi all We have a customer using FSM (6.22 build 8362) and PSO (6.10.0.13). Previous to upgrading they could see the group the user was a member of, however it appears that during the upgrade Admin group has been dissociated form the users but weirdly they kept the admin rights. This is the same for viewable datasets, The solution used was to add 'viewAllDataSets' permission to the default set which seems to work. Still, the sudden change without any traceable mention in the change log  is worrying - same applies to Admin groups removal. Is there a known bug that could cause this change during the upgrade ?Thanks for your help Keith

Hello,I am curently using IALs views with Quick reports in crystal. this works fine but when I try to use the IALs views in crystals layout in IFS these doesn’t work. I saw in a doc that sometimes it is better to create customs views in IFSAPP instead of IALs in IFSINFO (like IALs) so could you please give me an advice ?ThanksFrédéric

In Apps10 client, when entering decimal values, they are being recorded as comma-separated.For example, I enter 2.5, but it appears as 2,5 and is saved to the database that way. How can this be corrected?

Hi All, What is the easiest way to get ‘additional info’ from the Customer Order to other departments - for example to Shop Orders or to Shipments. The info we are talking about are small remarks from the customer that need to be taken into account when producing or shipping the goods. For example: “Pack in boxes no larger than 50x50x50”. Or: “Truck needs to be loaded from the side”, or “do not use plastic when shipping” - “Courier needs to call delivery contact at least 1h before arrival”. Is there an easy way to communicate such information so it is easily visible and accessible? Best RegardsRoel Timmermans

Hi  We are facing an error when logging into IFS, with following error: Ifs.Fnd.FndSystemException: Server Error    at Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(Object requestBody, Object responseBody, String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Boolean forcedSync, Boolean integrationGateway)   at Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(String intface, String operation, Object requestBody, Object responseBody, FndRequestContext requestContext, Boolean forcedSync, Boolean integrationGateway)   at Ifs.Fnd.AccessProvider.Interactive.FndLoginDialog.AuthenticateCredentials(FndLoginCredentials loginCreds) ---> System.Net.WebException: The operation has timed out   at Ifs.Fnd.AccessProvider.FndConnection.CallGetResponse(String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Byte[] requestHeade

Hi Community,For internal users, when we try to check the flag Customer Contact or add Country to a Person ID, message occurs “Resource not found”. Even if Resource exists.This change is possible in App10. What can we do? Is it a bug in IFS Cloud (24.1.4)? 

Hi,We have the below Clean Up Touch Apps Logs scheduled task and it has executed successfully.But when mobile device logs are extracted, there are records more than a year ago: Does this mean the scheduled task has not executed properly? Or is this task meant to clear some other set of logs?Is there a way to automatically clear device logs? Thank you!

Hello all, does anyone know where the message: “Time cannot be set for Earliest Start Date since Plan Manufacturing Supply on Due Date is disabled for part xxxx” comes from? This suddenly appears every time when I set up a new shoporder. We have installed servicepack 23.2.9 for IFS Cloud. Best regardsCarlo

How do you assign a functional permission to an end user permission set? I want to create a new End user permission set and I want to assign multiple functional permission set to it?Can you Help?

Hello All, Here is my situation. I have a customer on Apps10 that has multiple remote locations (field reps) that hold fixed amounts of inventory, that need to be replenished frequently. The replenishment inventory comes from an FGI warehouse onsite. The customer services people use a spreadsheet to determine if a replenishment is required and then create transport tasks manually.I know that the easiest and simplest way to create is to use Kanban, however this customer does not own Kanban so we are trying to use Remote warehouses with replenishment via Putaway zones. The crazy thing is as I’ve tried things here and there I have gotten things to work on some parts but not others, and I can’t seem to find how I got it to work.I’ve included all my setup below, thanks in advance for any help:

We need to set up multiple Suppliers that provide a service transporting either Raw Materials or Finished Products into or out of our facilities. We’ve tried using a non-inventory part to represent the Transportation Service that the Supplier provides and then to link this to the supplier, but as there are either i) Multiple Suppliers that can be used to provide this service, or ii) when using them to transport Finished Parts there can be multiple parts. The maintenance of this data with multiple “Many to Many” relationships is both Complex and Cumbersome to maintain, is there a simpler way of doing this 

In Apps10 IEE, we want to use the Print Barcodes feature when receiving inventory from a purchase order. In the Register Arrivals > Receive dialog, we check the box for Print Barcodes, click OK, enter Number of Copies (1), click OK, then preview/print the report. The expected result is the report prints 1 copy. The actual result is the report prints labels in quantities equivalent to the Inv Qty to Receive (which can be many thousands of labels). How can we get the number of labels printed to be what is entered in the Number of Copies field?  

Hi all! I have a demand to manage Agile Projects (scrum) on IFS Cloud.I know that the module is structured for waterfall projects, but I would like to know if someone had this requirement and managed to provide a workaround to address it. The main points are to track the sprints, user sotries, team capacity and backlog. Thanks,Odair

Knowledge Base article KB0062660 says the issue with the Start Date field not updating PM Actions from PM Action is fixed in 23R2 and later releases. We’re on 23R1 SU16.Does anyone know if the Start Date field on PM Actions is able to update the field on PM Action (reverse of the knowledge base article) and if the format of the field is changed from Text to Date in 23R2 and later? 

Hello,I am trying to migrate some data in using the following :I am getting the following error: The issue is that the sequence field in ‘CHANGE_OBJECT_IMPACT_FIN’ needs to be the same as ‘CHANGE_OBJECT’.  How is that done in a migration job please ?

Hi IFS-experts,I am experience something strange when connecting a resource forecast to a project resource. On the Project Forecast the ETC value is 0 and, on the Resource Forecast the ETC value is also 0. When I make the connection between the Project Forecast and Resource Forecast the ETC value is recalculated to -99.382.My expectation was that it would be the same as the ETC in Resource Forecast and Project Forecast. I am trying to understand how the logic is working in IFS. If someone can enlighten my knowledge about how this should be working, then I would be very glad about that.

New to IFS Connect.Does anyone have any details of what needs to be done?I have tried creating a Reader pointing at the external SFTP Server and a Routing Rule. This is enabled but I am not seeing anything on Application Messages for this? What other steps are required?Inbound Routing Rule and Reader Set Uo Any help appreciated.Cheers,Graham 

Hello everyone,does anyone know if it is possible to change the word “set”? Thank you,Anastasiya