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IFS Solutions

Q&A Discussion of IFS Solutions for our IFS Employees, Partners and Customers

10000 Topics
H
Do Gooder (Customer)
Halloran DayDo Gooder (Customer)
asked in Finance (Financials)
Supplier Invoice Scanning - Denmark

Hello I am looking for a third party to enable the scanning of Supplier Invoices for our Company in Denmark. We are currently using  Apps 10 - UPD19 Kind RegardsPaula 

420
H
Do Gooder (Customer)
P
Do Gooder (Partner)
priyakatariaDo Gooder (Partner)
asked in Upgrades & Updates
FSM 6 Update 28 Release Notes

Hi Team, When can we expect the release of FSM 6 Update 28 as it was planned to release notes on 3 May 2024. Thanks & Regards,Priya Kataria

721
P
Do Gooder (Partner)
A
Do Gooder (Customer)
AIMJOCELYNDo Gooder (Customer)
asked in Distribution (CRM, Commerce)
CRM Panel Lead fields (Stage, Potential, Source, Market, Notes)

We are pushing a lot for using the  CRM Panel because the best place for Salesmen to interact with the CRM is within the context of an email.But we found some basic limitations.When creating a Lead in CRM Panel, the only available fields are (Name, Title, Phone no, and Mobile No); how can we add these basic fields from the lead master data (Stage, Potential, Source, Market, Notes) 

2719
J
Sidekick (Partner)
T
Sidekick (Customer)
TTRACYSidekick (Customer)
asked in Buying (Procurement, Demand Planner, ASC, SRM)
Automatic Order Processing

I had this working once and now it has stopped working.  I am not sure what changed between 22R1 and 22R2.  Even trying to run manually does not work.Once a purchase order is authorized, we would like the PO to go to released status.  We had this working with Automatic Order Processing.  Any ideas based on my settings?  One thing I did notice after deleting the job and trying to rebuild it, it is asking for something in the coordinator field.  We have 60 coordinators, so tried using % and it will not accept it. 

6105
Mikko K.
Hero (Employee)
K
Sidekick (Customer)
koendersSidekick (Customer)
asked in Supply Chain
Reservation for picking sales in full inner QTY

Hello all,not sure if anyone knows, but is there a way that IFS can reserve only based on full inner carton QTY instead of leaving it to the warehouse employee? For instance, we sell per 12 units in an inner carton, so in case of a partial shipment we prefer to ship full inner cartons. When a customer requests 60 pcs and we only have 39 pcs available, how can IFS help us to only reserve 36 pcs (3 full inners)?

391
Piyal Perera
Hero (Employee)
E
Sidekick (Partner)
Eleazar_AyaviriCarrilloSidekick (Partner)
asked in Service (Touch Apps, MWO, MRO)
Mobile projections/APIs/Entities: Work Task

Hello to everyone,We’re looking to work with mobile devices and found that when the Work Task is trasferred to the mobile, we cannot anymore update the status from IFS Cloud (even if we use the APIs, please see screenshot below). Does IFS have API/Projections that updates Mobile (which will update later IFS Cloud)?  

1194
James Ashmore
Hero (Employee)
A
Do Gooder (Customer)
AJWEEDo Gooder (Customer)
posted in Supply Chain
How safety stock function for material planning

Hi, Is safety stock function as re- order point?

1221
anbouk
Superhero
E
Do Gooder (Customer)
elinsofiiiaDo Gooder (Customer)
asked in Assets (Asset Management)
Object Transaction with Status "ExternallyCreated"

Hello, we have four object transactions that have the status "Externally Created" and when we go to Add Investment - Progress, there are no transactions to activate. Does this mean that they are not activated? How do we get them to become Ready as the rest?The transactions are from January and were only discovered now, but it has worked well with the remaining transactions after January.

510
E
Do Gooder (Customer)
T
Do Gooder (Customer)
TDCANJANADo Gooder (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
Disable an Option in Mass Update Screen

I have 2 dropdowns in mass update screen. I want to disable one of them based on a condition. How can I achieve that? 

564
T
Do Gooder (Customer)
A
Sidekick (Employee)
Aravinda.PrSidekick (Employee)
asked in Supply Chain
Replenishment request failed to create a transport task for the kanban circuit xxx. Verify inventory exists to transport.

Hi experts 😊,Hoping for a resolution for the following issue.Created a Kanban Circuit for a Part with Replenish Type: Location Next, created a background job via Kanban Reorder Point Request; However, the background job does not execute and gives a warning as “Replenishment request failed to create a transport task for the kanban circuit xxx. Verify inventory exists to transport.” Hence the transport task cannot be generated.Waiting for your valuable insights on what would be the reason and how to resolve this issue. Thank you 😊

1543
A
Sidekick (Employee)
S
Do Gooder (Customer)
sayuruDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Initiating a prepare database - Help

Hi all, Is there anyone who can provide me the all steps to Initiate a prepare database for IFS 10 Thank you

414
S
Do Gooder (Customer)
Y
Do Gooder (Customer)
yatatasunDo Gooder (Customer)
asked in Finance (Financials)
how to catch up prior depreciation in current period

We bought an asset in Jan, and was told until April that the asset was put in use. How do we catch up the first 3 month’s deprecation in April? We’ve closed the book for Q1. Thanks!

500
Y
Do Gooder (Customer)
C
Do Gooder (Partner)
CdcPatrCsDo Gooder (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Deleting the records from the measurement history

Is it possible to delete the measured value from the measurement history at the test point of the object? I can only mark the value as wrong.The integration API contains "Delete entity from EquipmentObjectMeasSet", but it returns an error:There are many measured values ​​at the test point in the measurement history, and since the older values ​​are no longer needed, I would need to delete them.The second reason is that I write the values via RestAPI, and if the test point has an extensive measurement history, the time to write a new value is disproportionately extended.deleting the record from the measurement history.So, is there any possibility of removing the measured values ​​from the measurement history on the object, or will those records remain in IFSCloud forever?

822
deshan.ekanayake
Do Gooder (Employee)
sevo
Do Gooder (Customer)
sevoDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
purchase part event action

dear all, we want to create an event below.I need a SQL query and steps to create this. I would be very happy if you could explain it step by step as I am a beginner.When a purchase request is created for purchasing materials with a standard package size larger than 1, we want the user to receive a warning on the screen: 'You can only enter the quantity in x (standard package size) or its multiples of the purchased material. 

1031
G
Hero (Employee)
krestensb
Sidekick (Customer)
krestensbSidekick (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
IFS is not passing aditional headers

Hi, I’m trying to pass an aditional header key to a http call from IFS9. If I use the below Routing Address, my additional header parameter will show in options in the response, but if I look at what headers IFS is actually sending it is not there. I send the request to an http endpoint that i control and read the headers from there. Here are the headers: {"Accept":"text/html, image/gif, image/jpeg, */*; q=.2","Connection":"close","Content-Length":"43","Content-Type":"text/xml; charset=UTF-8","Host":"***.pythonanywhere.com","User-Agent":"Java1.8.0_60","X-Forwarded-For":"***.***.***.***","X-Real-Ip":"***.***.***.***"}    I need to send an aditional key. Can anyone help explain how to do that?    

5098
dsj
Ultimate Hero (Partner)
T
Do Gooder (Customer)
TKGJARKKSEDo Gooder (Customer)
asked in Distribution (CRM, Commerce)
How to give charge prices in currency that is not base currency?

We are adding weight or volume based charges automatically on Customer orders when new customer order line is created. There is charge type and charge price per liter or kg defined in Sales Charge Type. Charge price in Sales Charge type is always defined in Site base currency. We have customers that are ordering in different currencies. For those we have agreed fixed charge prices per kg or liter in the currency customer is using. How can we defined those other currency charge prices. In standard solution it is always doing charge price conversion from base currency to order currency with daily exchange rate. In this case that order currency charge price is not fixed. It is changing every day.    

1061
C
Do Gooder (Employee)
mkozlowski
Do Gooder (Customer)
mkozlowskiDo Gooder (Customer)
asked in Upgrades & Updates
Closing multiple Business Opportunities at once

In Apps 10 users were able to select/highlight more than one Business Opportunity at a time, right mouse and select Close Opportunity. In Cloud the Close option is only there when one record is selected -  If more lines are selected then the command buttons disappear -  Is this functionality scheduled to be added back? Thanks.

310
mkozlowski
Do Gooder (Customer)
S
Sidekick (Customer)
SNBSHANSidekick (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Possibility to change Map positions as read only

We have granted the activity “VirtMapPositionManagement” to a permission set but with this action user can see the map position as well as insert and update the position. We want to give users read-only access.Can we grant the Map positions as read-only? Thank you in advance for your help and support. 

190
S
Sidekick (Customer)
Z
Sidekick (Customer)
zwallSidekick (Customer)
asked in Products (Manufacturing, Products, Engineering)
Labor Load Details

I am unable to get Labor Load Details to populate after running CRP. I have Man Labor Hours connected to Shop Order Operations. I also have Labor Classes (all set for groups). We do not house employee information in IFS. I have Crew Size, Labor Classes, etc. entered on routings. As a reference, we are in the process of adding a Scheduling Visualizer Tool (i.e. Manufacturing Visualizer) but I am trying to do all of my prechecks to make sure it is pulling all the correct information. Any insight is helpful!Thanks!

1145
Z
Sidekick (Customer)
COVJAMIEB
Hero (Partner)
COVJAMIEBHero (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Start-up Behaviour

Unsure if I am missing something. Is there a reason why the Startup behvaiour section isnt available on some screens?Part Cost as an example below, 

732
COVJAMIEB
Hero (Partner)
L
Sidekick (Customer)
LisaTSidekick (Customer)
asked in Finance (Financials)
partial payment rollback previously closed year

Hi,  I am currently trying to create a “partial customer payment rollback” as need to credit original advance invoice and generate a new advanced invoice against a new customer order to match this payment too.Unfortunately, the payment was received in the previous year which has been closed and audited.I have unmatched the transactions in the “automatic transaction matching” screen, but when I attempt the “partial rollback” it tells me that this cannot be completed as that period / year is not open.I am concerned that if I open the period for the previous year then this will amend the previous years figures.  Can you please advise?Thank you.

907
A
Hero (Customer)
JerryB
Hero (Employee)
JerryBHero (Employee)
posted in Assets (Asset Management)
EAM Set Up Training in IFS Cloud 22R1

I've recorded and edited an one on one session with permission from Lamont May who recently started with IFS and will be doing EAM training. If you follow this session, you should be able to set up EAM for a US company. It begins with thirty minutes of set up on the site, users, resources, and parts, then it goes into setting up equipment structure and objects for fifteen minutes (including technical characteristics which isn't really introductory training but is frequently asked about but ignored), then closes with setting up task templates and a generic PM Program for a piece of equipment.I did notice I grabbed the wrong calendar on the site set up that needs generated in the database I was training from, so I suggest using the calendar labeled "5" which at this time comes out generated when delivered in RACE.I guarantee you will learn more watching and trying to follow along with this video for just over an hour than you can learn anywhere else on how to get started in EAM in IFS Cl

3583
yzmercan
Do Gooder (Customer)
JerryB
Hero (Employee)
JerryBHero (Employee)
posted in Assets (Asset Management)
Procedure - PM Programs for Criteria Based PMs

Attached is a procedure for creating PM Programs using task templates. One thing that tripped me up was having to do a revision on the generated PM Actions if it was necessary to update the Start Value. Other than that and not trying to add Grouped & Merged into the mix, PM Programs function pretty well. I suggest not trying to use the PM Replacement functionality on a PM Program, but let the system generate multiple work tasks when they align.Please let me know if this is helpful as well as if you see any errors or omissions or anything I need to clarify. 

4412
yzmercan
Do Gooder (Customer)
P
Do Gooder (Customer)
puzinojDo Gooder (Customer)
asked in Upgrades & Updates
Installing Apps 10 on 2019 server

I’m replacing all my 2012R2 servers with 2019 and trying to install Apps  10 on the first.  Keep getting a prerequisite fail in the install wizard … Package Microsoft Visual C++ x64 cannot be found.  The OHS Server might not work as a result of this ...”.  The MWS fails to start.I use the same vcredist_x64.exe prior to running installer.cmd that I used on the 2012 servers without issue.Tried 2010 and 2013 installs as well … same error message.  Any ideas?

983
P
Do Gooder (Customer)
N
Do Gooder (Customer)
NDMDo Gooder (Customer)
asked in Finance (Financials)
Asset activate issue

Hi,  When we want to activate an object via “add investment - progress” we get the following error: The operation “makeready” is not allowed for FA object transaction objects in state “rollback’. How can this be solved?Thank you.Nikita. 

500
N
Do Gooder (Customer)

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