IFS Solutions

Hello everyone, I've been facing a big problem for some time and I would like your help, maybe we can find a solution.I have made some changes in IFS Cloud (24 R1) such as: creating custom fields, changing some field names according to customer requirements, hiding/deleting some fields etc. Each time a release/service update takes place, these changes are lost and the system reverts to the standard version.Also, if in a new release, the interface of an IFS Cloud page changes its appearance by rearranging fields/windows, introducing a new design, all changes made on that page are lost.So far, every time this happens, I have to make all the necessary changes manually over and over again.I need to find a solution so that all existing changes are not lost in the future.Has anyone else experienced this? Do you know how I could solve this problem? Thank you in advance for your help!Kind Regards,Miruna

In IFS10 and 9 it was possible to write criteria's in the where clause of a data source as: column1 in (select column1 from ifsapp.view2 where Active =’True’)i.e. if column1 is present in another view and where clause is fulfilled, that whole select is valid. (I did not add view name and select, where for the view that would have to be entered own columns in data source editor)This does not seem to work in IFS Cloud using SQL data sources. Would it be possible to do anything similar using a projection? in that case, how?

Hi everyone, I’m trying to setup the MHS process with a customer order, and I want to use sale lines and rental lines. I have my delivery site (CP005 in the screenshot) and my supply site (CP001).The problem is : when I create my CO with two lines, it creates a PO on CP005 only for the sale line, and a customer order on CP001 with 1 sale line and 1 rental line :Sale line on the original CORental line on the original COPO with only 1 qtySale line on the supply COSale line on the supply CO I would like to have in my PO parts and qty from sale and rental lines, and in the sale lines of my supply CO the same parts and qty. Did I miss something ? Is it possible to configure this process ?  Thanks

HiWe want to lock the format in the Remarks fields for some of the Work Steps in MWO. Some of them shall have dates, some shall have time.Others shall remain as text fields. Does anybody have know of the possibility for such changes?

Hi all,I have page that contains a part with sub parts. In Aurena, it shows like this: I can click on “Expand” and navigate to the sub parts.When making the navigation from a lobby it navigates to the part (item) and not a tree: How do I tell the lobby that it should navigate to the tree and not the Item?Current navigation from lobby:page/EstimateItem/EstimateNodeForm?$filter=EstimateId eq $[estimate_id] and EstimateRevisionNo eq $[estimate_revision_no]

Hello,We've noticed something strange. When you generate an IFS token, you receive both an access token and a refresh token. The role of the refresh token is to allow an access token to be regenerated without the user having to re-authenticate. So far, so good, but I've noticed that I can refresh the access token as many times as I like using the same refresh token. This seems to me to pose a security problem, because in my opinion, a refresh token should only be able to be used once. Does this behavior seem normal to you?Thanks.Théo

Hello,maybe someone can clarify for what purpose the tab “Work Orders” is needed in the form “Isolation Order”?Work orders there are attached only manually. If Work Order is connected to Isolation Order via Permit, the information of such Work Order doesn’t appear in this tab. Such connection is seen only in the form “Work Orders, Permits and Isolation Orders”, but not on Isolation Order.So I do not understand for what purpose this tab is needed in Isolation Order. Connections of Isolation Order and Work Orders that are made in this tab doesn’t apply any rules for Isolation Order and Work Orders dates too.

We are using ifs apps 10. We are getting the message when we try to do the final year end.   When we set up the company, we selected currency balance for assets and liabilities accounts only.  Is this causing the problem and how do we fix it?  When I do a GL Balance analysis for any period, the balance is never zero.   I’ve read other posts with this same error, but haven’t been able to come up with a solution to fix the problem. And also a long-term solution.

Hi Experts, I am encountering an issue while attaching a document to a Work Order in the Apps 9 MWO App.The 'Doc Class' field is marked as mandatory, but when I attempt to search for it, no records are found. I have checked the object connections, and it is available for LU ActiveSeparate.I also reviewed the permission sets assigned to the user and confirmed that the 'Document_Attachment' permission set has been granted.Could you kindly provide any insights into this issue and advise on any other parameters that may be required to perform this action?" Client version: 9.0.62.0Server version: 6.90.22.0 Thank you!

We are implementing MWO on IFS Cloud 24 R1.The goal is to synchronize objects from the Work Task and all associated customer objects from the current Work Task.I’ve tried using entity filters but am still not getting the desired output.Any suggestions would be appreciated.

In a scenario where there is movement between 2 warehouses (within the same site) how can we include the transportation cost in the inventory cost. We have a scenario where the customer moves a significant number of items to a different warehouse within the same site. These items are heavy and there is a considerable distance between these two warehouses, therefore they are incurring a transportation cost. In such case how can we include the transportation cost in the inventory.  

We need to have same Basic Data in Development EnvironemntWhat is the easiest method availabe to Tansfer Basic Data from "Use Place Env" to "Dev Env" 

We are currently testing SSO on our Pre-Prod instance.  From what I understand SSO does not work with Crystal and I need to use the IFSADMIN account.  Are there any guides on connecting to SSO enabled instances using Crystal Reports,  OracleSQL Developer etc.Any help is much appreciated.Ryan 

Hello All,I’m encountering an issue with the background job responsible for releasing customer orders from Planned status. The job seems to get stuck with the status POST, and I have to manually intervene to change it to READY before the customer order can move from Planned to Released.I’ve confirmed that the order is not being blocked, as it would otherwise move to Blocked status.Does anyone have any ideas on what might be causing this issue? Any insights would be greatly appreciated.POSTManually changing the statusThis is the only way that the order get releaseAny idea why this is not happening automatically? Thanks,JL

Hello,My customer want to use planning method N (Next level) for a part. I tested it and it’s working well (supply is created at the release of the demande ) when part is added as component of shop order and on a material requisition.My issue is that it’s not working (supply is not created at all) when part is added on Work task. Does someone know if it should work and it’s a bug (or a lack of setup) or if it’s normal?RegardsAnthony 

In App10 I am seeing Intermittently Project Transactions are created from Time Registration with an Internal Price of 0.  The setup is correct as there can be multiple Transactions entered on the same day or week and on the same Project that do have a value for Internal Price.  Has anyone else experienced this issue?

Hi All, In IEE i can choose EVENT_SYS.EVENT_EXECUTE for method name and set the event_id as my new custom event.  In 23R1 its not available.  Is there are another way i can trigger a custom event using a database task? Thanks,Dhanush

Hi all,I have a question regarding "Update map Position". When a technician updates the map position, the current position is updated in the app as the object location. Is it also synchronized to the back office as the object location? As per the description of the help documents, I understand it that way. But, the MapPositions in the object in the back office was not updated when I tried. Is it only for that task?Any idea on this?  Cheers.

Hi IFS Community ! Seeking your advice please. Currently we have the IFS app for ios but this is only for the company’s internal employees. Is there a way for us to publish IFS app to our subcontractors (external) who provide service on customer sites, so they can access IFS mobile app on ios to complete the surveys on tasks being assigned.Though I raised a support ticket, was directed to the community so your expertise can help with any answers.Thanks in advanceMadhu

Hello everyone, I have a question about how the purchase return process is carried out with freight value embedded in that return in IFS App 10, why ask? Because when the Receipt was made, the freight was included to pay this freight and in the return of this purchase, despite having the freight field in the Additional Charges tab on the Invoice Request screen, IFS does not allow you to enter the value giving an error message.  I would like to know in this case how to put this freight amount in the Return of purchase of this material.

When adding a Parent Document to a Document Folder can you also add the child  document at same time?

I’ve added event_sys.event_execute as a custom action via projection configuration. The action takes 3 parameters win which 2 of them are fine.The last parameter is of type message_sys in PLSQL, which creates a message with carriage return. But it seems like when mapping in page designer - it doesn’t allow to paste carriage return.question is, how can we go about this?we are simply trying to invoke an event that has an action with online SQL that puts an application message in the queue and sends it out using the traditional way.

HiWe need to create a number of suppliers that are existing customers. Is there a way do this using some sort of copy function or do we need to create the suppliers from scratch. We are using IFS Aurena CheersGT

Hello,I have noticed that six work orders are being generated every other day by a scheduler, and while the jobs and templates reference a PM, the maintenance plan itself does not contain such a work order. The concept of Rule ID is being utilized. Can anyone provide insight into the specific logic behind this situation?Your help is greatly appreciated.

Hello,please someone instruct me where this change can be made:I cannot find it in Isolation Order. Maybe it is not there and I need to search somewhere else?Thanks beforehand