We are using the APIs: RequestServices/CreateRequest and ReqWorkTaskServices/AddReqWorkTask each day to integrate requests and work tasks from a third party system to IFS Cloud 24R2.
We are using Workato as our middleware.
Each day we receive at least 2 errors 404 Not Found { "error": { "code": "ODP_RESOURCE_NOTFOUND", "message": "Resource not found." } } - but when we reprocess the job, the same data succeeds without any errors, so we know there are no data issues or functional issues within either side of the process.
The integration user has the necessary permissions, is a person, assigned to the right companies and sites - and the fact that when replayed the message succeeds, shows this is not a security or setup issue. Our volumes are increasing and we therefore do not want to be in a position where we are having to manually intervene with our integrations to replay these jobs.
We are trying to understand if anyone else receives these constant issues, or has any suggestions for us to prevent these problems?