IFS Solutions

Hi Community.Our MWO users are frequently getting the kind of failed transactions shown below, we are curious to know what could be causing this kind of failed transactions and what can we do to stop it? This is very inconvenient for the MWO users and frustrating.  Any input would be appreciated. ERRINV: Entity instance not found. (JT_TASK_CLOCKING - CLOCKING_SEQ=149977.0) ThanksMesh 

Can anyone please provide the ABA payment setup document in IFS Apps10 to generate ABA payment file for Australia. ABA payment files are plain text files, typically with the .aba extension.  

im using IFS app 10, recently for many work orders their planned and expected finished dates are not showing. how do i resolve this?

I am playing with IFS Workflows and encountered an issue where workflow isn’t triggered. My workflow is designed to automate the “Picking” of CO from quick order flow handling screen using “Report Reserved Quantities as Picked”.Read CO Quick Order Flow: First Block reads the Quick Order flow data using Order No.   Second Block: Only executes if the Objstate is “Reserved”. I am calling the action “ReportReservedAsPicked(Selection,LocationNo):Void” to pick the CO. You can see that it’s executing properly in the test mode (Inspect BPMN diagram) Triggering the workflow using Event Action:   Event: It will be triggered when the CO status is “Reserved”:  Event Action: Action is to trigger the workflow created above. Timing is ‘After’:   My expectation is when the CO is reserved, it will trigger the workflow which will call the action “Report Reserved Quantities as Picked” and CO status will change to “Picked”. But, nothing is happening when I reserve the CO using Quick order flow and I do

I would like to know how to register the Reference. The Reference is shown in the screenshot below. 

Good day, Scenario - an inventory part was ordered on a PO,  and received into inventory (no inspection required). The supplier invoice was since matched/processed and the invoice has been paid. The technician has now realized that the incorrect part was ordered.What is the process in IFS Cloud for returning this part to the supplier for credit? Thank you

Hello, Is there a transformation method available to copy attachments on a Work Task to the Equipment Object for that Work Task (Service Management, IFS Cloud 25R1).You can copy attachments from Equipment Object to the Work Task using Object Connection Transformations but not the other way around.  Thank you!

Hi Community,Looks like “Shop Order By-Product” supply is ignored by MRP when Shop Order comes from DOP (configured).MRP is creating a supply proposal for later demand even though projected qty is enough (scr below).By-Product line was added manually to the Shop Order, “Include in MRP Supply” field is checked.If the same Part is added manually to the non-DOP Shop Order, it is visible to the MRP, supply proposal is not created.Any suggestions or opinions? Looks like a bug.Regards, Lukasz

Hello,In a business opportunity, is it possible to go from confirmed status to in progress status without creating a quotation ? RegardsPierrick

Hello,We have been experiencing some issues where a Sales Charge Type which we no longer use has been being selected as the charge type on several Customer Orders. It is causing issues with how charges are getting processed on these orders. So we would like to know what our options are for deactivating, hiding, or deleting this particular Sales Charge Type, either on the Sales Charge Type screen itself, or on the Customer Order. Can someone point me in the right direction?Thank you,

Hello,I’m looking for guidance on an issue I’m encountering with PMRP and the use of standard inventory.I have a project configured to use standard inventory and to automatically generate MTRs. The parts involved are within their lead times, and I’ve confirmed that MTR creation should be possible. However, when I run PMRP by Activity for the entire project (leaving Activity Sequence blank), only one activity receives an MTR. The other three activities generate purchase requisitions instead—even though I know sufficient excess exists in standard inventory.If I run PMRP on each activity individually, or if I use a Planned Netting Group, all activities generate the expected MTRs. This leads me to believe that when PMRP is executed for the full project, only the final activity processed is considered for standard inventory availability.Has anyone experienced this behavior or know what configuration or process I might be overlooking?Thank you.Andrew

Hi, I’m in need of some guidance and hope for some help from someone. We use a Generic part in our Estimate bid and this generic part will be a non inventory sales partWhen setting up Version Qty as 5 days and on the Sales Quotation we will have 1 in Sales QtyIs this the correct behaviour of the process? Best regards and thank you in advance/Marita 

Hi allI have an issue. i try to send a supplier payment advice via media output email. i do receive an email but with no attachment. here is the event action i createdwhen i checked the archive all advices has printstatus 0. the ones with the 1 i printed manually from the report archive. also the application message is finedoes anyone have a clue why i dont get an attachment. Best RegardsSophal

Hi All, When I tried to delete a crew member I get a error message. The member period is already over. Still I cannot delete the resource. The error says about Crew Member Deviation but there is no any deviation related data. Also I have no idea about this resource crew member number. What is that number?Any idea on this error? TIA.

Dear All,I am currently working on an integration where I need to send a CSV file to an SFTP location.The application message has been successfully created. However, I observed that, although I intended to send a CSV file, the message input data contains an XML file instead.  The expected file name is correctly specified in the address data section.At present, the SFTP sender is deactivated, which is causing an error. Therefor I am unable to check the actual file.My concern is if the file type mismatch could impact the successful completion of the application message. I would appreciate it if anyone could share their thoughts or insights on this matter.Thank you in advance for your assistance.Nija

Hi IFS network,I have an issue at a customer who is not able to match a supplier invoice against a PO which is created from a Work Task. The Work Task is in status finished, now it is not possible anymore to match the invoice against the PO receipt (only when you reopen teh work task it is possible again). I see that from UPD16 there is a fix deployed, see  This fix was related to invoices without a PO reference. I think it should be possible to match an invoice with a PO Receipt, even when the connectexd Work Task is in status finished. Normally the person who is responsible for the status of work tasks is not the same as the person who is booking the invocies. The invoice will come weeks later than the work is executed, so this is really a timing issue.Please advice on this issue @Thommy and @Nethmini Kosvinna 

Since the “Milestone Operation” will be used in the according Shop Order, it should possible, that this field is behaving the same way in the “Project Operations” (Editable). Then, you could use this field in the Projekt Operations and its Value will also be set in the Shop Order Operations, so that both “Operations” will have the same Values. The field in the Project Operations is set as not editable from the code, it is not fetching a value from somewhere, and also there is no logic written to change its value Basically, this is a “dead” field at the moment (It can’t be used). 1. In the Window “Project Deliverables Design” it is possible, to add “Project Operations”:2. You can add Operation Lines, which will be added to the according Shop Order. But, you can’t active the Radio Box for “Milestone Operation”, if you add a new Line: 3. Also, you can’t change the Value, if you want to edit the Line: 4. This is strange, because afterwards, these Operations will be transferred to the accor

Hi Team, There are some configurations and customizations done for CustomerOrder screen and i am unable to open the page designer as the page throws error right after navigating so how do i resolve this?  Any help on this would be much appreciated Regards,Rakesh

Hi,We have just upgraded our environment from 23R2 to 25R1 and when we print, we cannot see our local printers anymore. We only see our logical printers.All looks ok on the Aurena agent side, anybody has experienced this problem too ? Thanks and Regards,Anne-Sophie

BuilPlace capture all activities (Jobs) with the invokers email etc, however it seems it doesn't send any email notifications when Jobs status changed by cloud. This is very difficult as we order sanity builds etc that cloud teams perform but since there is no notifications , we have to log to builplace and keep refreshing to check if the jobs are performed or not.

Hi All, due to auditor requirements we need to create a new supplier when basic data changes (e.g. supplier name) so that the change is not only logged but it is also possible to issue documents with the previous name. However, the problem is that we have hundreds of purchase parts configured for certain suppliers (Procurement > Part > Supplier for Purchase Parts), as well as price lists. Is there a way to copy/paste or export/import these records from the original supplier to the newly created one?Unfortunately, the object copy/paste function does not work in the Supplier for Purchase Parts mask (IFSAPP10). Thank you!

Good Morning,We’ve set up a new E-Form to allow our technicians to complete a Risk Assessment prior to starting work. However, we’ve come across an issue with Multiple Choice questions due to the length of our answer options.If the user selects multiple long answers, the answers are being cut off at the end of the second line (see below): Is there any way to make these answers go onto a third line, or have 1 line per answer?Thank YouDaniel

Hi everyone,We’re currently preparing our migration from IFS Apps 9 to IFS Cloud and are looking for insights from others who have made this step — especially around the transition from Project Delivery to Project Deliverables.As most of you know, Apps 9 supports only Project Delivery Apps 10 includes both Delivery and Deliverables IFS Cloud supports only Deliverables There’s no direct migration path between Delivery and Deliverables — except by moving through Apps 10 and phasing out one while introducing the other.We would really appreciate hearing about your experiences: How did you approach the transition from Delivery to Deliverables? What lessons did you learn (in terms of setup, data migration, and ongoing operations)? Did you identify best practices or specific pitfalls to avoid? Our current line of thinking:Based on our internal and project migration concept, we believe a smooth migration is mostly about data readiness and timing, not about custom scripts. Key principle

Hello community, I scheduled database task for couple of companies and rate types. However one of rate type is not updating and there is an error in BPA_ASYNC_SYS_TAB. I can see in the observations that the request is reaching to workflow. However, the rate is not updated properly. When I run rate update by start now then it is updated without problem Anyone has idea?  ThanksFurkan

In Cloud 24R1 we have an issue at a customer who is not able to match a supplier invoice against a PO which is created from a Work Task as WT is closed and PO also closed.Users have finished the work tasks,  When trying to match the PO receipt once supplier invoice is received it is not possible unless user re open the closed work task.There should be a way to avoid this right? there has been a bug fix around this in App 10 it seemsfound a similar case year ago but don’t know if it was solved , anyone facing similar issue in new cloud versions and found a fix? Issue on matching invoices on PO receipt from Work Task | IFS Community