Solved

CRM marketing campaign integration mailchimp

Forum|Forum|13 days ago
January 13, 2026
3 replies
44 views

+24

paul harland

In 25r1 we now have a delivered mailchimp integration from Marketing Campaigns.

I can’t quite see how to turn it on. There is a system/template BPA called CrmMailchimpIntegration. And there is a button on the Marketing Campaign Action to create an external campaign (but the button is inactive). I believe that the BPA needs to be deployed to activate the button, but the BPA cannot be deployed because it’s a template. If you copy the BPA to another ID, you can deploy it, but then the button would not know to call that BPA ID?

What am i missing…?

Best answer by Annjse

Hi @paul harland ,

This is not a complete integration to mailchimp, but we provide a workflow template for handling campaigns in Mailchimp. We also created end points/APIs that can be used to create e.g. activities or opportunities from a campaign in an external campaign tool.

The template is an example workflow for Mailchimp and you need to clone it and configure your own version. Please refer to the technical documentation https://docs.ifs.com/techdocs/25r1/040_tailoring/500_business_process_automation/090_industry_specific_configurations/090_marketing_campaign/?h=marketing#create_campaign_in_mailchimp.
When the workflow is deployed and you have added targets to your marketing campaign, the command button should be enabled so that you can create a campaign in Mailchimp.

Best Regards,
Anna

+11

Annjse
Hero (Employee)
Answer
Forum|Forum|12 days ago
January 14, 2026

Hi @paul harland ,

This is not a complete integration to mailchimp, but we provide a workflow template for handling campaigns in Mailchimp. We also created end points/APIs that can be used to create e.g. activities or opportunities from a campaign in an external campaign tool.

The template is an example workflow for Mailchimp and you need to clone it and configure your own version. Please refer to the technical documentation https://docs.ifs.com/techdocs/25r1/040_tailoring/500_business_process_automation/090_industry_specific_configurations/090_marketing_campaign/?h=marketing#create_campaign_in_mailchimp.
When the workflow is deployed and you have added targets to your marketing campaign, the command button should be enabled so that you can create a campaign in Mailchimp.

Best Regards,
Anna