IFS Solutions

Hello,In IFS Cloud 25R1, we can reserve materials from a technician’s truck with certain quantities against a Request Work Task in the Service Management module. Using Transport Task in IFS Cloud, we can move the reserved quantity from one technician’s truck to another technician’s truck.We are looking for a similar functionality in MWO (ServiceEngApp) but from the ‘Move Stock’ screen using the ‘Add Transport Task’ functionality, it only allows to move the Available stock from one truck to another truck. It does not show the reserved quantities in a Request Work Task to be moved to another truck. Is there an out of the box method or work around to achieve this scenario? Please let me know.

I have setup the voucher approval workflow in our environment and I have it setup with the approval combination rule to allow all combinations. I have the Voucher Approvers setup as below, with the approvers being setup here along with and Approver Group.And lastly I have the Approver Assigning Rule setup as below. I think I have setup all this correctly the thing that I am having a problem with is the fact that as soon as different user than the ones setup here creates a new voucher the Voucher Approval is blank and they have to manually add the Approver Group or Approver. I would think this would automatically pull in the Voucher Approval, but it isn’t by any chance is anyone having any issues with this we are on Apps 10 Update 12

Hi all,Can we please confirm the expected / recommended approach for using the “Dispatcher attention” style options within the MWO, as there seems to be some overlap between them and we want to make sure we’re using the right one in the right scenario?Specifically, within the MWO we have both: Set Attention On / Off (which sends an alert that attention is required, highlights the Resource in the Gantt chart, and can include an “Attention Note”) and Highlight to Dispatcher (which adds Highlight Text against the Work Assignment, and displays in Dispatch Console / PSO Workbench as an Exception)

Hi Community,We would like to know why the pre-posting functionality is not enabled on the PM Action page?Our scenario is to update the pre-postings on the PM action level where we don’t want to go into the work order level and update pre-posting when a new workorder is been generated.Thanks & Best Regards,Nipun G 

Hi everyone,I’m importing supplier invoices into IFS using STDSIN1 (file type ExtSuppInv).I entered the PO number in the header field “PO Reference”, but after the import it does not appear on the supplier invoice in IFS (and it doesn’t seem to link to the PO for matching either). Is “PO Reference” in the header the correct STDSIN1 field to populate the PO number? Are there any prerequisites (company, supplier, matching setup) or other fields that must be provided for the PO reference to be stored/displayed? Should the PO reference instead be provided at line level (e.g., PO item/line reference) for it to work? Any tips on where to check during import (error log, message log, staging tables) to see why the value is ignored? Thanks in advance!

Hi heros, Getting the message below when from a ifsapp-connect pod: Events:  Type     Reason     Age    From     Message  ----     ------     ----   ----     -------  Warning  Unhealthy  4m55s  kubelet  Startup probe failed: tcp        0      0 0.0.0.0:8080            0.0.0.0:*               LISTEN--connect container not ready--  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current                                 Dload  Upload   Total   Spent    Left  Speed\r  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0\r100  2618  100  2532  100    86   125k   4354 --:--:-- --:--:-- --:--:--  134k  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current                                 Dload  Upload   Total   Spent    Left  Speed\r  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0\r100   886    0   849  100    37  12332    537 --:--:-- --:--:-- --:--:-- 13029  Warning  Unhealthy  3m55s  kubelet  

Hello, I hope you are doing well. My customer, using infinite capacity and  is requesting to automate the scheduling of shop orders in a specific order (after running MS Level 1), using two criteria:Items with characteristic A must be scheduled before Items with characteristic B that must be scheduled before Items with characteristic C. The shop orders must be produced in a gradual manner, items of 10 cm of width before 12 cm width before 14 cm width, etc.Do you have any idea how I could implement it?Best regards, Laura

Hi Is there any database table with information about environment?I mean about details from yaml file:global:  namespace: cld  customerCode: InfoConsulting  customerId: 11111111111111  customerName: "InfoConsulting."  environmentType: uat  installationId: uat  serverTimeZone: Europe/Warsaw

Hi all ,Set of users are unable to view document from the change request (through the eye icon ) ,no error message comes the document is not visible. The issue is in production and in test it works fine.These users can view the attachments through document revision through view document.May I kindly know if this is due to a permission or a basic data issue please .Many thanks Udanee

Hi,I’m getting following error when trying to activate a data mart,The following error occured while refreshing Information Sources; "Error while refreshing Data Mart Source (GL_TRANSACTION_MVT) - resource busy and acquire with NOWAIT specified or timeout expired"Is there a way to stop the previous job?

Hello,  We working on that our leadtime works good in our company. How can we maximize the leadtime as much as possible. Can someone describe what each one of the does, the correlation between them and some tips and tricks what to think of to make it efficent for each part? !--startfragment>• Supplier Manufacturing Lead Time• External Service Lead Time (om relevant)• External Transport Lead Time• Transport Lead Time• Internal Transport Lead Time• Internal inspection Lead Time Thanks in advance.!--endfragment>

I set a line to Picked by using Order Line Details → Report Reserved Quantities as Picked.No Shipment has been created, no delivery posted, and nothing else was progressed.Now I need to revert the line back to Released.What I tried: Right-click on the Customer Order Line → couldn’t find any “Unpick” or similar action. On the Customer Order header right-click, I expected to see Undo Reserve and Picking…, but this option is not visible in our menu. In Package Part Structure (the line is a package part), I also don’t see any menu to reverse the picked status—neither on header nor on component lines. Questions: What is the standard way to reverse “Report Reserved Quantities as Picked” and return the CO line to Released when no Shipment exists? If the answer is Undo Reserve and Picking…, which permission/object or configuration controls the visibility of this option on the CO header? Are there any restrictions for Package Part lines that would hide or block the undo action? Any ot

Hi,The customer uses IFS IAM to connect to his application.He would like to know the answer about the following questions:- Is it possible to define a frequency at which users must change their password?- Possibility to control that the new password is not the same than the previous ones when it’s changed- What is the default number of times the user can try to connect before the account is lockedIs it possible to change the default values of these parameters through the application or it is something that has to be done by the cloud team ?These questions are important for the customer, as they concern the security of his solution.Thank youFabrice

Previously, when creating a new document in Attachments and using drag & drop to upload a file (with Aurena Agent disabled to allow D&D functionality), the title field would populate automatically with the file title. Recently, it stopped doing that (possibly connected to the 25R2 update). Is this something we can change back?Application service update: 25.1.2Framework service update: 25.1.7IFS Cloud Web version: 25.1.7.20251211120243.0

I am trying to upgrade IFS Cloud from 23R2 to 24R1 but I am not seeing any db changes being deployed when I am running the installer script. I see it picks up installer.tem which calls .cre but no .upg files.Am I missing something on when I build the delivery?

Hello.We have a trouble about the product status field in the inventory part screen.The revision 3 is the current one, but the product status is still set to “not in effect” and it should be “in effect” : The status is actually set to buildable : Any solution?Thanks

Hello, how can I change the general terms of the purchase order? I cannot find the current general terms in the report. Where Can I find them? thank you for your help. KR

When we are using Technician portal Maintenance Engineer and we have started to complete Work task assigned to Mechanics (I am a member of that Resource group), but we see that the task can’t  be completed without completion of an additional task by Electrician, we have to create the new task for them. I was trying to use the functionality Additional Work - Request additional work that needs to be done and create Task for Electrician (I don’t belong to that Resource group), but I couldn’t assign this task to Electrician (I was able to assign the task just to the Resource groups that I belong). What can I do in order to overcome this restriction, that would enable me to assign the task to Electrician?

Run release update to 23R2. DB step i ready, looks like it is a problem when setup of MWS or environment. No log files in Environment logs. Need to restart Sanity build many times to get it completed. Where do i find all log files? 

Hi, I am working on an enhancement where the logic should execute on the click of a button.In the Web Client, this is implemented using executePerform in the Client Script.Now, I need to implement the same functionality in the Smart Client. However, Smart Client does not have a built-in feature to trigger a perform. I tried creating a Business Rule for an explicit call, but I am not sure how to proceed. Could someone explain how to use an explicit call in a Business Rule? Or is there any other way to trigger the functionality on button click? Please let me know.

Up to the IFS Cloud 24R2, enumeration-type custom attributes in IFS Cloud were handled as the Text data type. Because of this, in scenarios such as page configuration filters, it was common to use simple filter expressions like:Cf_Deliverytype eq ‘TRANSIT’ What Changed in 24R2?Starting with the IFS Cloud 24R2, the handling of enumeration-type custom attributes has been enhanced to improve data integrity and validation. These attributes are now defined using the Enumeration data type, with each attribute explicitly linked to the enumeration it refers to.This enhancement provides:stronger type safety better validation of filter values improved consistency with standard attribute counterparts across APIs and configurations.  Impact on Existing ConfigurationsWhen upgrading to a version later than IFS Cloud 24R2 Early Access, customers are expected to align their existing filters with the new enumeration-based configuration standard as part of the upgrade process.Configurations that referen

Hi,EveryoneThank you for your help.I'm experiencing an issue where IFS users are suddenly unable to log in, so I'm writing this to hopefully clarify the conditions under which this occurs.The situation is as follows:- IFS users are enabled to log in using both Azure AD SSO and their IFS original user.- When this occurs, the IAM user status on the user screen displays "UPDATE_PASSWRD," requiring a password change for the IFS original user.- The IFS password policy does not have a password expiration date, and password resets have not been performed.- This issue is occurring with a user logging in using a handheld terminal as an IFS original user.In the above configuration, if a handheld terminal is being used (as an IFS original user), do you know what conditions would require a password change?Since the password policy does not have an expiration date, I was unaware that a password change for an IFS original user would automatically be required.If anyone knows the conditions under whic

Is it possible to have the delivery and invoice address visible without click on the pin by the address id on customer orders?

After the recent upgrade to version 25R2,  when using the Scheduling Optimization Configuration window, we attempted to navigate to the PSO Workbench using the provided button, but the navigation was unsuccessful.We received the following error message:“A problem occurred! Please try again later.Invalid parameter: redirect_uri”Product Version: 25.2.1

Morning, I have the following workflow and this is the order of the screens we want to see. However when it is saved and published the 4th screen (PrerearMM) is showing before the 3rd Screen (DebriefSurvey1) through the Workflow. Any reason why this would happen, and what we could check? Regards Ady