IFS Solutions

Hello,I was hoping someone could help me with understanding how the Return to Vendor for Credit and Rework works in IFS Cloud.My question really revolves around the differences between Cloud and Apps9.When Returning for Rework in Apps9, the PO Receipt would close, but the PO line would open so it could be registered and received back into inventory on a new receipt. That doesn’t seem to be how it works in Cloud as far as I can tell. I can’t get the parts backed out of inventory and generate a Return Transaction or receive the line back into inventory.Could someone explain the differences to me and what it is I might be missing? Thanks in advance,Andrew

We are looking for a place to track management reserve on budgets within IFS. Does anyone know of out of box functionality that will allow for tracking of that reserve (Awarded budget - Tech Contingency - released budget = management reserve)?

Currently, we create Customer Orders with lines that detail all of the Services quoted and sold to a Customer. We use Lobby elements to look at the Customer Order Lines based on Wanted Delivery Dates so that when actual date approaches the lines wanted delivery date, we generate a New Requests from a Customer Order. This brings over our Connected Customer and Order No.  and when we get complete the service and approve the Invoice Preview from the request it will add an additional line to the Customer Order it was made from. Our Sales Coordinators now have a Service Sales line that cannot be adjusted from their end, so if pricing is wrong, it has to be done from revoking the Invoice Preview and re approving it through our Service Team. If the pricing is accurate, they take an already existing line from the Customer Order for that specific service and mark it free of charge, then invoice the Customer Order Line for the Service.What I believe would be much more efficient for our business

Screenshot from Shop Order Tracked Structure showing 5 x serial numbers for the 2 components.Screenshot from Shop Order History showing 6 x serial numbers for 2 components have been issued We recently went live with lot/batch tracking and serial tracking on some components. I am trying to receive a shop order, and am getting an error telling me that there is not enough of the above components in the tracked structure to process the shop order. I have tried regenerating the tracked structure, but am unsure how I can ‘add’ the missing serial numbers into the tracked structures.

Is there any way in a config file to define the photo upload directory in Workbook?Product Version: MWM 7.2.2SP3_PR3

HiI’m seeking input from the community regarding a status synchronization issue between the MWO Maintenance App and IFS Cloud.In the MWO Maintenance App, within Work Task details, all task steps were updated to Done, time was reported, and the Work Task status was moved to Completed. However, when reviewing the same Work Task in IFS Cloud, only a subset of the steps reflects the Done status, while the remaining steps still appear as Not Done. Additionally, the reported time is not fully updated in IFS Cloud.Has anyone encountered a similar discrepancy between the mobile app and IFS Cloud? Any insights on potential causes, sync settings to review, or recommended troubleshooting steps would be greatly appreciated.Thank You

Hi Team, How do we add the cdb information in 25R2 version? Anyone tried this ? we are trying to put these cdbs as ddl files and our topic went through fine but want to know if this is the correct approach Regards,Rakesh

We have setup IFS Cloud to use Punchout Catalog for Procurement with the OCI protocol. When receiving the data from the webshop as OCI, the attributes mentioned in the documentation is being handled.IFS Punchout - DocumentationThere are some additional parameters that are also being sent in, and we would like to handle some of these additional parameters. It seems that the only way to handle these would be to do a modification for Self_Serv_Shop_Cart_Util_API.Receive_Punchout_Response()?Is there a way to catch this data without doing a modification? Is the incoming OCI data stored somewhere in IFS?Hoping someone who has more experience with using Punchout Catalog might have some insight on what options we have to handle the additional parameters that are coming in.

Is there a way to identify which Resource Group pool a specific Work Task is assigned to?We’re able to see which Work Tasks have been transferred to a pool via the Transferred Work Task/Assignments screen, but it doesn’t indicate which specific pool the Work Task was sent to. Since we have multiple pools set up based on Resource Groups for each site, this makes it difficult to determine where a task currently resides.We’ve reviewed several screens but haven’t been able to find this information. Is there a location in the system where this can be viewed?

Hi,Does anyone have information on how our CAMT solution will behave in handling batch of payments? That is when bank batch all our low value transactions to one line? In this case bank will create their End-to-End ID based on the payment information ID we send in our ISO files. Does it pick the payment order from this payment information ID? How payment order acknowledgement should be done in this case?Also, how will it handle the returns? If both generate the same family code, and if the differentiating factor is sub-family code?   Best Regards,Sanusha.

I’m trying to Deliver a Shipment and I keep getting the error “Carrier not found or no Invoicing Supplier defined for Carrier. Cannot create Accrual PO.”The Ship Via code is defined.  The associated carrier is defined in Freight Carriers and has an active supplier number in the Invoicing Supplier ID.I’m stumped on where else to look.Can anyone help?(IFS Cloud 25R1)

We have three vouchers that are stuck in the GL hold table, and we are not able to post because they are in Not Approved Status. We are not able to approve because they are Automatic Background Job Vouchers and they have no voucher rows on the Vouchers themselves and no voucher errors. And we are trying to close period two for this but keep getting an error because of these vouchers.The three voucher types are 0, TI, and L. We noticed that when these background jobs ran, they errored out because server went down. I re-executed the jobs to see if that would let us approve them or clear them out but was unsuccessful. Anybody have any ideas on how to fix this.  

Dear all,We would like to understand the difference between the several matching methods to run a customer offset proposal.It seems that there is no detailed explanation in IFS online documentation : There is no explanation in IFS Academy Finance Accounts Receivable support.Can you please explain the details of the selection created by each matching method below ?RegardsAudrey 

Hi,In the page designer, in dont find how to set default value for a custom fields mandatory. its a field with enumeration. thank you KR

We are currently researching the application of IFS Manufacturing Scheduling Optimization (MSO) within the CAMRO and CRO workspaces, as we operate as a CAMRO and CRO service provider using IFS.We would appreciate insights from: CAMRO organizations that have already implemented IFS MSO in a CAMRO or CRO environment IFS Consultants who have experience implementing the MSO solution within the MRO/CRO domain Specifically, we would like to understand: The key challenges faced during implementation The level of customization required to align MSO with CAMRO/CRO operational processes Any lessons learned or best practices that could help ensure a smoother implementation Your feedback and shared experiences would be highly valuable as we evaluate the feasibility and approach for introducing MSO into our CAMRO/CRO operations.Thank you in advance for your support.Best regards,

Hi all,where can a Package part number actually be used?We trying to use a Package Part in the material Tab of a Request Work Task, but does not seem to work.It cant be added as a sales part in a contract line of a Request Contract as well.Can this somehow be used in anything else than a direct Customer Order?Thanks, 

Can we add a new field value to Business Opportunity Journal? If it is ok can it be done by user? For example BO Notes

Hello,Is it possible to define the viewer's default display type for PDFsBy default the viewer open file in “Fit Width”. I would like to obtain a “Fit to page” display. 

How do I find out where some errant forecast is coming from? On my MS Set 1 the forecast 0 is totaling zero, but the forecast 1 is totaling 992 pieces. I revied the other MS sets for the part and none of them have forecast. 

Hi,The ‘Report Format and Output’ dialog after clicking the RMB option ‘Print Order Confirmation’ in a customer order is working fine in apps10.But in apps 7.5 this does not appear, I was wondering if this was not implemented in apps 7.5 or is there way to enable this option?Thank you in advance! 

Hi,I would like to know how I can send an excel business report from IFSAPP 10 to SharePoint. I am using Power Automate for this. I want to know how to send an excel file to Power Automate when sending POST JSON request using Power Automate API. I have the Power Automate API. Just want to know how to add an excel file to JSON payload. is it possible to convert BLOB to   Base64 ? Thanks,Sachini

How can I edit the document address on an invoice that has been printed already?

Hello. I am trying to set the business unit code part for FAP75. One of the available control types is AC2 Pre posting. I believe the source is the Lease accounting contract, but I cannot seem to find a section there that has pre-posting details. I would appreciate it if anyone could point me to the right direction.

I have a customer scenario involving PSO where they need to schedule jobs that run continuously for several days—some even lasting more than two months. Each job requires only one resource, but it must operate 24/7. Currently, they assign two resources per job: one works a 12‑hour day shift, and the other works a 12‑hour night shift.For the initial assignment, they want PSO to select the resource who is geographically closest to the activity. After being assigned, the resource will remain on the project site until the job is completed.Do you have any ideas on how we could configure this scenario within PSO? ​@Alexander Heinze ​@anmise ​@Paul Smith 

Dear Team,We are having a situation, where business never executes the capitalization before and from 2026 January they have a prject with periodical capitalization setup and when we try to create periodical capitalization for period 1, with proceedure id created for accounting year 2026 and P01. However, system picks the cost transactions from previous year, as there are some manual postings posted last year.Is it normal behaviour of system, even though we have given accoutning year and period in the proceedure id, system still picks some cost postings from previous year that was not capitalized?