IFS Solutions

Hi everyone,I'm developing a 3rd-party app integrated with IFS for managing leave requests.I need to expose an action that returns multiple calculated values (total leave entitlement, used leave, and remaining leave) based on CompanyId and EmployeeNo.The logic works fine in SQL — here’s the simplified query I’m trying to use inside the action implementation:SELECT NVL(ccntr_integration_utility_api.Get_Total_Leave_Entitlement(:CompanyId, :EmployeeNo), 0), NVL(ccntr_integration_utility_api.Get_Total_Leave_Used(:CompanyId, :EmployeeNo), 0), NVL(ccntr_integration_utility_api.Get_Remaining_Leave(:CompanyId, :EmployeeNo), 0) INTO :TotalEntitlement, :TotalUsed, :Remaining FROM dual;I couldn’t find any working example of an action returning a complex type (structure) in the documentation or community.

In 2024, IFS Unified Support introduced the Hypercare programme—a dedicated initiative to provide customers with extra support during their project go-live.Why Notify IFS About Your Projects?IFS is committed to ensuring customer project success. The Hypercare programme offers a structured support framework to help IFS Application customers navigate go-live smoothly. By proactively identifying potential risks and offering expert guidance, we aim to safeguard business continuity and deliver a seamless transition to live operations.The earlier you inform us, the better we can align the right resources to support your go-live timeline.What We Ask of You You play a key role in helping customers deliver successful projects. If you have a partner relationship in the Service Centre, you can view and update customer projects directly—please help us keep this informat

I tried submitting a case with IFS on this but was advised to try here first. Please advise if anyone is able to help with what we are experiencing below. We are hosting ourselves on-prem and recently upgraded from IFS 9 to 24R1. TL;DRThe <server> cluster is in HA mode but it is not using the typical robust cluster state database software that we would expect in a production ready environment (using Etcd). In addition to that, each node refers to itself for the Kubernetes API instead of a load balanced IP address in the event a node goes down. This is symptomatic of a non-production/non-enterprise setup. Microk8s is best suited for small, single node implementations and/or local development. It does have addon features to provide HA and other production style features, however, those features are not very robust. This is how IFS chose to package

Hello, We have inside our company some orders, where our customer is sending us material for production. Sometimes to much and we would like to send it back with the finished goods over a supplier return shipment connected to the normal customer shipment.Is this process working or do we have to create 2 different shipments for one delivery?

  Hi Team,Story: One of our customers using IFS cloud 22R1 remote environments requesting to create to PDB’s in single CDB. And customer planning to manage two environments in those Two PDB’s in single serverBut according to following documentation its say’s it is possible to have several PDB’s configured and started in one CDB. But at this point IFS R&D only support one PDB per CDBQuestion: In above situation any recommendations to follow? And Cons of above architecture.Reason why IFS not recommending multiple PDBS in single CDB ? 

HelloI have an EAM project. I need to know if the dispatch console can work with Services.I can see the work tasks in the console, but I can't see the resources.What configuration should I have to achieve this?I can configure the configuration in FSM, but I can't access the resources in EAM.  

One of our existing german customer ask the following, can someone help on this?We have a more specific question and hope you can recommend someone at your company who is very familiar with the document management system in IFS. In brief: Of the four possible repository types https://docs.ifs.com/techdocs/25r1/070_remote_deploy/400_installation_options/130_add-on_cmp/docman…, we currently use ‘Database’ and are satisfied with it.However, in future we would also like to store sensitive documents in IFS and restrict access to them on a large scale so that even people with IFSAPP login details do not have access to them.Therefore, we would like to set up a second repository with the type ‘File Storage’, as described here

Hi all, We’re currently using IFS (IFS Cloud 22R1) and have come across an issue regarding customer order charges.When a customer order includes a freight charge without connecting to any order line and the customer has already reached their credit limit, the order gets credit blocked — as expected. However, the system still processes and invoices the charge line separately, even though the order is not delivered.Has anyone experienced this?Is there a way to stop IFS from invoicing order charges separately in such cases, or is this a known system limitation?Appreciate any insights or suggested workarounds! Best regards,Harsha

Hi,There is a connection between IFSAPP and SFTP server. This connection is to send files from IFS to SFTP location. When I am sending files from ifs to sftp location, I am getting an error HOST KEY sftp02.abergeldie.com is rejected. IP address of IFSAPP middleware server is already added to the permitted access addresses for the host. Host keys on this server are not changed. How can I fix this?What can be the reasons for this? 

Hello. We are trying to book a mixed payment whereby the expense is booked to an account in another company, below.   However when we try to create the voucher, we get this error:  I would appreciate it if someone could advise on what could be causing this and how to resolve. We were able to this transaction before so it is strange. Note that we have just started a new fiscal year.

Hi mates,Iam recieving Invalid parameter: redirect_uri When trying to access the Scheduling workbench, after activating the Scheduling Configuration Optimization. Test Connection is successful. Anybody passed by such issue? Note that, if i deactivate the Optimization configuration, I can access Scheduling workbench.Iam using IFS Cloud 24R1 + PSO 6.13.Thanks//

Hi,I have recently upgraded an Apps10 environment to UPD26 and after the delivery installation EE end user link is not working and having the error below yet EE Admin URL is working. There are no visible errors in the deployment or application windows even Aurena works fine  The URI https://server_name/main/default/clientgateway cannot be found. Please contact your system administrator.Error 404 - Not FoundHttp server logs has following error[user: SYSTEM] [ecid: 00jbwgldUUlFw0zmvs04JzA9ZLU0jWIxJ0003bK00000a] [rid: 0] [VirtualHost: server_name:0] <00jbwgldUUlFw0zmvs04JzA9ZLU0jWIxJ0003bK00000a> Write to the client failed: calling URL::close at line 608 of BaseProxy.cpp, referer https://server_name/openid-connect-provider/login?rf=lLYoUfhTtp&ui_locales=en-US&prompt=select_accountThis environment is not configured to used with 3rd par

Can Someone explain the functionality of this tab, Is there any functionality to avoid bulk reservation? 

In the SAF-T file generated report, the GL balance account data is missing in the balance account ID tag. What setup might be missing in IFS, to get it in the report? I have attached the screenshot of the generated report and the example of the report how it should be, for reference. 

Dear expertswe have a purchase order line which does not want to get cancelled due to this error: We were able to cancel the customer order line. The Supply Chain Customer Order Analysis looks like this:Supply Code is Int Purch Dir but we never created an internal customer order because the incoming customer order got stuck so we got rid of it and no we try to clean up the rest.We also tried to resend the PO W167133 towards the internal supplying site but since this was already created for another line from the same CO and already shipped out, IFS wouldn’t let us convert the incoming CO.

Hi Team, we are going to upgrade IFS 9 to IFS cloud . it should be via IFS 10 & then IFS cloud . Anyone have done the same & could you Please share the steps for same with script. RegardsSuraj

Hi We are looking to see how can we process a customer order for the sale or loan of either a tool or a non-inventory part. Thanks Joe   

Hello folks,Can anyone help with detailed steps or documentation to implement Single Sign-On (SSO) for IFS PSO (IFS10)?Our customer is already using ADFS-based SSO successfully with both IFS IEE and Aurena.They are now starting to use IFS PSO and would like to enable SSO for PSO as well, using the existing ADFS setup.If anyone has implemented this before, could you please share the implementation steps, configuration details, or any reference documents related to PSO SSO integration with ADFS?Thanks in advance for your help! 🙏

Hi,We have a problem in IFS Cloud (recreated in both 24R1 and 24R2) when it comes to automatically creation of normal time by the background job “Generate Timrep Intervals and Hours”  in combination with increments (or overtime or other time reportings) already reported before the day is handled by the background job. It works as expected/requested for employees with time base “Generated results” but not for employees with time base “Generated clockings”. This creates an issue when an employee has for example planned stand-by-time (increment) that is registered for a future day (a day that has not been handled by the background job yet). When the day is handled by the background job, it does not create normal time if there’s already any time reports on that day (if employee has time type “Generated clockings”). In IFS 10, the normal time is being automatically created in the same case (i.e employee has time base “generated clockings”

Hi!We’d like to be able to access data from the Projections REST API with maintained end user authorization from a third-party web application with it’s own backend REST API, preferably with AzureAD as our primary SSO IDP. We have configured an IAM Identity provider in IFS cloud.The problem is that tokens issued by the AzureAD is not accepted by IFS Cloud/Keycloak, and we can’t find a way to do “token-exchange” or get a token for the user “on-behalf-of” via a confidential IAM Client. Those features seems to be disabled in keycloak.(We can authenticate directly towards IFS Cloud/keycloak and get a token for accessing the projections but in our use-case, this would require two logins, one to Azure, and one to IFS Cloud)Is there any way we can use AzureAD as our primary IDP, and use that access token to query projections with maintained end-user permissions? 

Hi all,We run IFS Cloud Web version: 24.2.9.20250806053050.0..I get the following error while running MS - One Part and currently no clue how to fix this. I run the standard IFS functionality.Where do we start to tackle this error? Error ORA-01400: cannot insert NULL into ("IFSAPP"."MTR_ORDER_TAB"."ORD_REF4") occured while running LEVEL_1_PROJ_FORECAST_UTIL_API.Calculate_Ms_Receipt_for Site/PNG/PartNo/Ms Set   Kind regards, Evert

Need to add an existing page to an MWO custom tile. I followed the process outlined in the MWO Demystified (25R1) document, but I’m unable to view the data.Version :25R1  

When I try to create and Approve a new Read Only Custom Field Attribute on the PurchaseReqLine PURCHASE_REQ_LINE_ALL view I get the error message “The column PART_NO refered to in table t is not approved persistent Custom Attribute” . Argument:v.part_noSelect Statement: select PART_MAIN_GROUP from ifsapp.PART_CATALOG where PART_NO = :PART_NO Can someone help me?   

Is there an OOTB screen that a user can search a customer by a phone number? Our use case: we want to integrate a telephony system to IFS so when a person rings in a IFS screen will appear with a list of customers and then the user can access the customer account or customer 360 screen So far we are unable to find a screen to search by phone number so thinking would need to make a custom screen via a CRIM

Hello Everyone,Can someone explain what is the benefit of below mentioned app param?ORACLE_MIXED_CASE_SEARCH_ENABLED