IFS Solutions

Hi,I have a customer that would like to decrease their revenue at month end for RMA’s that are created/invoices related to orders that where delivered the previous month.I don’t see how to do this search in outstanding sale.Anyone knows how to get this information from IFS Cloud?

Hi, I am trying to create a quick report and encountered a expected JSON error so tried with a simple select statement and still receive the same error in 25R2 instance Did anyone face this issue? If so please let us know how we can resolve this 

Hello IFS Team,we are currently implementing Microsoft Entra ID (Azure AD) user and group provisioning for IFS Cloud using the SCIM interface.Our environment is operated as a managed service in Microsoft Azure. Each customer has its own Microsoft Entra tenant, while the IFS Cloud environment is hosted in a separate managed Azure tenant operated by us.During our design phase, we identified that the standard Microsoft Entra SCIM provisioning service typically requires the SCIM endpoint to be reachable by Microsoft's cloud-based provisioning service via public IP addresses. Microsoft also provides an alternative architecture based on the Microsoft Entra Provisioning Agent, which allows provisioning to SCIM-enabled applications located in private networks without exposing the SCIM endpoint to the Internet.We would like to understand whether the IFS Cloud SCIM implementation supports this scenario.Could you please confirm the following:Does IFS Cloud support SCIM provisioning through the Mi

Hi everyone,I'm currently configuring a Maintenance Survey (eForm) in IFS Cloud, to be used through the IFS MWO Service mobile app.I would like to know if there's any native way to capture the technician's GPS coordinates (latitude and longitude) at the moment they: Fill out a specific field, or Take a photo through the eForm. I've already enabled GPS permissions for the application and for the user in the Mobile Apps Administration panel.Is there any method or best practice to store the location automatically in the form responses (via metadata, script, or system field)?Any official documentation or workaround would be really helpful.Thanks in advance!

We are implementing Pagero for e-invoicing in France, we are in version 24R1 and our version does not support the UBL format, we know the new format is available in version 25R2 (which we cannot update at this moment), can we request this structured file in a patch? or how do other IFS customers are handling this issue.  thanks,  

Hi everyone,We are experiencing an issue with the Create Standard Part from Configuration functionality for a Multi-Level CTO structure and would like to know if others have encountered the same behavior and how that was solved. When creating a Standard Part from a completed/excisting configuration, the system appears to include all configured components in the structure, rather than only the components that belong to the evaluated configuration.We observe the following behavior:If "Use Configuration Description as Part Description" is selected, only some components receive a value in New Part Description. When proceeding to the next step, the process fails with the error: If "Use Configuration Description as Part Description" is not selected, the system appears to generate descriptions for all configured components, including components that should not belong to the selected configuration.Because of this, it looks as if components excluded by the configuration rules are still being in

NGSM Demystified  describes changes and additional capabilities related to Service Management (NGSM) in IFS Cloud 26R1. People with experience in 25R2 should focus on chapters marked with 26R1☀️ and 26R1↗️.Chapters with 🖋️ provide new or additional details for features that were already available in previous releases.Features that rely on AI are marked with ✨.IFS Cloud newcomers will also find explanations of some common platform capabilities. If you find this document helpful, please consider leaving a 👍 LIKE. And ⭐ SUBSCRIBE to get updates. For the first time I had to zip the document as it exceeded the attachment size limit. 358 pages cover:Terminology Getting Started IFS.ai Copilot 2.0 for Service Request Management Bundle Tasks Request Contracts Service Organizations, Access Groups, and Resources Service Contractor Management SLA Management Service Catalog and Standard Tasks Service Commercial Rules for Pricing and Costing Recurring Services Service Campaigns Service Projects Lo

hi folks, My sales contract looks like this & it is in “Submitted” status. I want to move this to “Certified” status but without entering the Certified Work values manually.  So I click on the Certify command. Based on this Information message, I am expecting the Work Values to be copied to Certified Work values.  Instead, I get the below error message. I am a bit confused and don’t understand why this happens. Can someone please explain this to me?  Of course I can manually enter the Certified Work values for each line item and certify the AFP. But I want to find a way to get this done without having to manually enter Certified Work for multiple line items.  Thank you,Ashani 

Hi All,I have created a custom entity that contains a saved image URL. I need to display the corresponding image on a custom page. How can I achieve this?I tried using the 'Image' control, but it is not working.

I created a custom attribute on the event called “CoordinatorEmail” with the methodIFSAPP.COMM_METHOD_API.Get_Value('Person', &NEW:MRB_COORDINATOR, '1') Then I try to use it as the email address by entering &CoordinatorEmail The field does not appear to be pulling an email address if I put &CoordinatorEmail in the body of the message. Any help would be greatly appreciated. Thanks,Mike

Hi ,Prevailing wage can be enabled for a work order through the job rate management tab in prepare work order window. However, this is not available in Request Detail page. Does anyone have an idea on how job rate management can be integrated with Request labor rates. Thanks,Nethmini

Please advise if changing the supplier after release of a quotation is possible.  We get an error that says it is not, have to cancel the line and re-enter it to choose an alternate supplier.This should be standard functionality even if it changes to revised status.  We should not be locked into the supplier only because we released the quote.

Dear Community, How can we change the settings so that in the event of any modification to the price of the purchase order, approvals must be taken again, because at the present time on the existing options, the price on the order may be successfully modified with the same old approvals.the screenshot below shows the current setup.  Regards

HiOne of our customers want to add different types of fixed fees for most of the requests generated from recurring services in IFS Cloud. In most common cases, it is 3 types of fees. The invoiced must contain all the resources/materials used and these fees. Fees do not cover any resource used while doing the job. these are always fixed.As an example fees can be for documenting work carried out, basic fee for the visit and a fixed fee for the consumables used. We must get 3 separate lines in the invoice for these fees.Where do we add these fixed fees in the new service solution? In PM Actions we added these to the Work List/Planning tab.Thanks.

We recently reviewed the approved CA/B Forum Ballot SC-081v3, which introduces a phased reduction of publicly trusted TLS certificate validity periods and validation data reuse periods over the coming years.As currently published, the maximum TLS certificate validity period will gradually reduce from 398 days to 47 days by March 2029, while domain validation reuse periods will eventually reduce to as little as 10 days.Given these industry-wide changes, we would like to understand IFS's plans and recommendations regarding certificate lifecycle management for IFS Cloud environments.Could you please provide information on the following for remote deployment:1. Has IFS already assessed the impact of SC-081v3 on IFS Cloud deployments and related components?2. Are there any planned product enhancements or roadmap items to support shorter certificate lifecycles?3. Does IFS have any recommendations for automated certificate management solutions or approaches that can be used within IFS Cloud e

In 25R2, we notice that Task which is unallocated is not displayed in Dispatch Console, even it appears in Work Task/Scheduling Information/Allocation 

 Whenever I try to use select query in column I am getting error, how to use condition in mentioned query   

Hello IFS Community,I’m wondering whether a single Purchase Requisition (PR) can be distributed across multiple projects and/or project activities.Scenario: We need to purchase a common item (e.g., steel plates, pipes, cables, consumables, etc.) that will be used by several projects. From a procurement perspective, we prefer to create a single PR and purchase order to leverage volume and easy traceability, but we need the cost and commitments to be reflected against multiple projects.Questions:Can one PR line be allocated to multiple projects or project activities? Is there a standard functionality to distribute the cost and commitment among several projects (e.g., by percentage, quantity, or value)? Would the Project Cost Commitment be created correctly for each project? What is considered the best practice in IFS Cloud? One PR with cost distribution? Multiple PR lines, each assigned to a different project/activity? Another approach? We are using IFS Cloud and would appreciate feedb

Hi,We want to look into this, but would like to know if any of IFS customers are running this and what are your experices so far? If you have anything to share with us, please reach out. 

We have this error in Project Posting Analysis. Running the suggested Update Create Cost Accounting does not change anything.Error - There was a posting error transferring the transaction to the cost voucher using a voucher date of 30-JUN-26. Please run the Update Create Cost Accounting function on the Project Transaction to update the posting with the current error.Basics are checked i.e. periods, code part values etc.  

I would like to ask whether there is a way to control material issues for Material Requisitions and Shop Orders separately.Currently, we would like to achieve the following:・Allow material issues based on Material Requisitions from a specific storage location.・Prevent material issues based on Shop Orders from the same storage location.We have reviewed the Part Availability Controls functionality; however, it appears that this setting controls both Material Requisition issues and Shop Order issues in the same manner.Is there any alternative method, configuration, or functionality that would allow these two processes to be controlled independently?

Hello everybody,I get an error message when attempting to create a GDPdU file via the "Audit Interface Assistant" in IFS Cloud.Error message: Restricted file typeThe text file exported successfully, but the XML file did not.What is wrong and what can I do? Thank you.

Hi All,If we delete the IFS User first, the corresponding record still remains under IAM Users, but the Username is blank.I tried to delete the record using the Delete User button in the IAM Users window, but the record still remains after the deletion.Since this user account is configured with SSO, could someone please advise how we can properly remove this orphaned IAM User record? Thanks.

Hi, Is there a limit to the number of Request Tasks that can be transferred to mobile using the Pool Task option in a single transfer? 

To record in the history log when changes are made to the permission set under “Granted Permission Sets,” the xyz table must be available. Is there a way to do that? We have IFS Cloud 25R1 SU 5.