IFS Solutions

We have the export custom event option in IFS Cloud: However, I couldn’t find the option to where we can import the exported custom event (*.ins).Even though we have ACP export/import, in this scenario, we have only an export of custom event. Appreciate any insight on this.Thanks much. /Nimesh

I would like to add some columns to VALID_SUPPLIER_LOV, On Purchase Order header when a new PO is created, a Supplier LOV allows to select a supplier. I want to add columns to this LOV? is this possible in IFS Cloud. Thanks

One of the integration we have with our FSM Mobile app require to send the email address as lower case string. Is there a way to do that using Client Scripting, Business Rules or Custom Metadata in FSM 6U4? Alternative, we are considering to do this via SQL scripting (a sql job that runs daily and convert the email addresses that has any Upper case character into full lower case email address. Thanks in advance. Daniel. 

Cancelling an obsolete location  the below error message pops up, - also after executing the pending Transport tasks, - how can we delete a n obsolete location ? 

I have tested this in multiple 25R2 environments, and in all of them I get the same error: ./main.ps1 -resource 'MONITORING' returns following errors, it seems that the artifacts downloaded from IFS do not contain the folder ifsroot/infrastructure/ifs-monitoring? Hang tight while we grab the latest from your chart repositories......Successfully got an update from the "ifscloud" chart repositoryUpdate Complete. ⎈Happy Helming!⎈Error: chart "ifs-monitoring" matching 1.24.6 not found in ifscloud index. (try 'helm repo update'): no chart version found for ifs-monitoring-1.24.6[2026-04-07 12.58.05.145][INFO] IfsMonitoring downloaded successfully[2026-04-07 12.58.05.209][INFO] Creating ImagePullSecret in ifs-monitoring namespace......."ifscloud" has been added to your repositoriesHang tight while we grab the latest from your chart repositories......Success

It seems to me that this version of PSO (6.16.0.46) has serious issue when attempting to rebook an activity. Here is the description of the behaviour:When sending for the first time the request for an appointment for an particular activity, PSO is always responding correctly with the available slots.  If you save a specific slot, the activity is correctly showing on the Gantt chart.  If you try to rebook that activity (customer calls back to change the date of his/hers appointment) on the same day - the sytem always send back Error 500 - An internal error ocours. If you try to rebook the same activity the next day (of after you force the FSM-PSO initialization) you will have no problem to rebook that activity. I am able to demo this using Postman pointing to PSO 6.16.0.46 - IFSScheudlingRESTFull GatewaySame payload work perfectly on 6.5.0.29 (and you can rebook the same activity as many time as you want) - so the issue is no

Hello,We would like to know whether there is a functionality in IFS that supports the management of customer blanket orders.While it is possible to create a standard customer order and process partial deliveries, we are encountering an issue whereby the commercial invoice generated from the customer order page includes all order lines and quantities, including those that have not yet been delivered.As a result, we currently manage blanket orders by creating multiple customer orders to cover deliveries over the duration of the blanket agreement.Ideally, we would like to create a single blanket order and execute deliveries against it progressively until the agreement period ends. Additionally, we require the ability to generate a commercial invoice for each individual delivery directly from the customer order page.Thank you! 

Are skill unavailabiltiies an option? Either now or in the future. Currently we only have the option for skill availabilities (inclusive range) We would like to have the option exclude a period of time from a skill (unavailability)Also, can the maximum duration of a skill availability be increased further than 99 days? I would need to utilize a skill availability to 6 months or more (seasonal demand etc) 

Hi All,We are using IFS MWo Maintenance app (and not the classic app) for one of the customer. We have created a custom field for barcode on IFS Cloud as well as on MWo app. Each functional object has a unique barcode associated with it. On the MWo app the barcode field is available on work task overview once we click on the ‘My Work’ tile. The customer we are implementing is into service industry where technician will visit their customer premises and will first scan the barcode affixed on the asset in MWo to filter out the work tasks associated with that specific asset.Our observation is that on the search functionality @ records in ‘My Work’ tile on the app version 26.4.3723.0 available on IOS app store has scanner icon, where as app version 26.4.3728.0 on android app store doesn't. Due to this we cant scan the barcode on the android device.Please advice is there is fix or app configuration for latest version 26.4.3728.0 on android as

hi folks,Can someone please advise how you did the data migration for Open projects (Projects in Approved, Started status) from apps 10 to IFS Cloud? These projects have in progress activities with different types of cost/revenue recorded on them. The same numbers should be visible in IFS Cloud. Any thoughts on this would be much appreciated.Thank you,Ashani

Hello IFS Community, i hope somebody can guide me with the following, when a user adds a line in the purchase order, if the Part/Supplier relationship is not in the Supplier for Purchase Part, the system will ask and let the user enter that entry into the Supplier for purchase part. the user doesnt have access to the Supplier for Purchase part, but still the system is letting this user create the entry.i cant seem to find the proper projection for this assistant in order to have it blocked.  any idea how can this be prevented, will be very much appreciated. Thank you!  

HI Im creating a job in app9 to read in a purchase order through migration job, which calls many methods. What every method is surposed to do is: -Create a part & supplier for Purchase part via assortment if Part does not exists on the site -Create purchase order header-Create Custom tab “retail info” -Read in data in CF in retail info -Create line(s) in Extension table “box lines” on Po-Read in data to a Cf on box lines tab on PO-Create multiple charges (per line) -add a history loggingthe only method that is not working is method 32 RETWHO_PO_BOXES_CFP.Cf_New__I get an issue when trying to insert data into the CF on RETWHO_PO_BOXES stating: ORA-01400: cannot insert NULL into ("IFSAPP"."RETWHO_PO_BOXES_CFT"."ROWKEY")when i compare th

We came across this quite recently, trying to change the tracking of an inventory part from just lot batch tracked to order based. But we get an error message since the part has been issued or reserved to shop orders.In my mind this should be fine, since changing to order based lot tracking does not change anything historical or on the parts in stock. And as I remember it has been ok in the past. Does anyone know why this restriction has been added?

Hi everyone,We are working with IFS Cloud Page Designer and have a requirement related to UI customization.Currently, we have a dropdown field “Coordinator” located under the Group: Order Details. We would like to move this field to the main page header section for better visibility and usability. RequirementMove the Coordinator field from Order Details group → Page Header Ensure that the existing functionality remains unchanged, including: Adding a coordinator Modifying a coordinator QuestionsIs it possible to move an existing field from one group to another using Page Designer?

Stage Billing - Does standard IFS Functionality exist to reverse or post the Stage Billing Invoice balance from the P&L account using posting control M28 to a define Balance Sheet account? And can this be reversed once the Stage Billing order line is delivered?

Commonly known rules in PM actions are “If the actual object does not exist, and the task is connected to a PM Group, pre posting values are copied from the PM Group (if they exist). So, if an object exists the pre posting is taken from there.”In our case:Customer is using IFS version 24.2.10. They have code string B = Cost center and code string F = Object in Code Patr Info in Functional object.When calendar generating PM action, Work Task gets both code strings to the Work Task as Pre posting from Functional object. As it should.But if they have PM actions with PM Group (without Merge), work tasks Pre postings get only code string B = Cost center in calendar generation with PM group.So, it seems that other than code string F is not coming from Functional object to Work task, if PM action has PM group and it is used in calendar generation. If work order is generated direct from the Maintenance plan line (from one of the pm actions with grou

Hi,We are on week 2 of go live.  We are having an issue with Request Contract Invoicing.  Please see screenshots below: I have highlighted contract line 6.  Note the periodic price is $365.  Invoice Plan Details are showing a discounted amount, see line 6, the amount is $352.83.  We were expecting $365, which is the periodic price on the contract line.  We have no idea why the system has discounted the price here. Any help would be greatly appreciated.Thank you,Ed

In 25R2 there is information about RPT tables being phased out. Changes to IFS Operational Reporting Operational Reports (RDF) reports had an associated _RPT table, which should no longer be used. Therefore, RDF reports should be uplifted so that they are correctly reflected in the model and that the _RPT table is not used. I have scenarios where I reach to those tables to provide external reports (as a SQL query against _RPT tables).The user runs the report in IFS, provides the report key as a parameter to my own report.This allows me to avoid replicating the logic of the operational report just so I can use data for my own needs. I am sure I am not the only one who uses this trick. Has anybody found a viable alternative that would work in this scenario? 

Hi All,Seeking your help here.I am trying to understand the order point calculation for one of my part. I have set up this part as planning method B and entered the lot size as 10.Purchase lead-time for this part is 10 days. No safety stock is maintained.When I run the “Calculate Planning Data” job for 10 periods but this part is only active for 4 periods and system calculate the order point as 22.258 with some decimals but I am struggling to understand how this is calculated. I checked the IFS help and it says below equation is used.Order point (pieces) = [Average demand (pieces/period)] * [Lead time (period) + Safety stock (pieces)]I checked the average demand from the inventory availability planning and it shows as 125. Not sure this is the correct place that I need to check.

Since the new SAF-T Financial schema, v.1.30 comes into force, we are unsure if there are new set ups required in order to create a file corresponding to requirements for 1.3 version. Can anyone please provide the documentation of how to set up SAF-T version 1.3 NO in IFS.

Client error is popping up with different users from time to time while performing different transactions (invoice posting, invoice authorization, project forecast, quick report etc).Error disappears after reloading the page, sign out-sign in. It doesn’t pop up all the time, occurs randomly and you can’t recreate it. Some users specify client error occurs after the page has been idle for some time.This issue started to pop up since we moved to the cloud. 

Hi,Can you please explain in what scenarios posting type ‘PP32 - Unmatched customer check’ is triggered?I have tried several scenarios like creating a unmatched check, partially matched check but did not get the expected results.Thank you 

Hello everyone, I've been facing a big problem for some time and I would like your help, maybe we can find a solution.I have made some changes in IFS Cloud (24 R1) such as: creating custom fields, changing some field names according to customer requirements, hiding/deleting some fields etc. Each time a release/service update takes place, these changes are lost and the system reverts to the standard version.Also, if in a new release, the interface of an IFS Cloud page changes its appearance by rearranging fields/windows, introducing a new design, all changes made on that page are lost.So far, every time this happens, I have to make all the necessary changes manually over and over again.I need to find a solution so that all existing changes are not lost in the future.Has anyone else experienced this? Do you know how I could solve this problem? Thank you in advance for your help!Kind Regards,Miruna

We are working on cleaning up our costing process and one thing we have noticed is that when a shop order is created with a standard cost, and then the standard cost is changed (due to routing changes/corrections, year end cost rolls, etc.) the standard cost on the shop order can’t be updated. Then when the shop order is ran and there are actual costs, we are seeing large variances between the original standard cost and the actuals with the new standard cost. I tried the “Calculate Order Cost” button in the Shop Order Costs screen, and that seems to update the estimated cost, but not the planned standard cost. Has anyone run into this and found a way around it?