IFS Solutions

Does anyone have an idea about garbage memory collection in IFS Cloud K8s PODs?Recently, I was investigating one of our customers’ ifsapp-connect pod crashing multiple times due to OOM, and for further analysis, I created a Java heap dump of the pod.Then I noticed that before heap dump generation, it was consuming 2397Mi, but soon after heap dump generation, it was reduced to 907Mi. Before heap dump After heap dumpThe reason for this is that when I generate the Java heap dump, the full garbage collector (GC) runs and dead objects get reclaimed.As far as my investigation goes, this can only be achieved by gener

Hello. I was able to import a budget file via Budget version > Import from File.  When I go to Budget Period Amounts, I see the amounts there. Budget status is active. But when I go to GL Balance Analysis I do not see anything appearing in the Planning Amount column, which I assume is where the budget amounts should show. Am I missing something perhaps?  I would appreciate any guidance on this.

IFS Cloud ACH payment order acknowledgement did not update the Invoice status to PaidPosted. I could be the reason?

Hi Community,We are planning to implement and execute the MRP (Material Requirements Planning) setup for a specific site in our company using IFS Applications 10.As an Industrial Engineer, I am well-versed in the theoretical concepts, but this will be my first time executing the practical application within IFS. I need your experience to ensure the process runs smoothly and generates accurate purchase/production proposals.Could you please share your suggestions on the following topics? Data Preparation: Apart from Safety Stock, Lead Times, and Planning Methods (A, B, etc.), what are the "must-check" essential parameters on the "Inventory Part > Planning" tab? Calendars: What is the impact of Distribution and Manufacturing calendars on MRP? What kind of issues can an incorrect calendar setup cause?

Hello,Hello, we are encountering an issue when using the REST API Task type workflow/BPA.When we run the workflow, we get the following error on the REST call: « HTTP Connection: Delegate could not retrieve the data from the specified Auth Token endpoint. Returned status code: 500 » When we disable ssl checking in postman the api call works, but when we enable the ssl checking it does not work. It seems to be an issue with the self generated p12  However, the IFS application enforces SSL verification and relies on its own truststore, which currently does not trust the endpoint certificate.  Resolution Steps suggeste by support1. Export the certificate chain (preferably the issuing root and intermediate CA certificates) used by:mcihpdifsl03.d29.tes.local:443 2. Import the CA certificate(s) into the truststore used by the IFS OData pod (key.p12) associated wi

Hi Our company is in Germany and in the customer when you set up a new address and select a different country in EU other than Germany, The tax liability becomes TAX, it should be exempt. where can I set this default value? 

I got a question from a team member, who had made their Business Activity under a Sales Quotation. This Sales Quotation is connected to a Business Opportunity, but the Business Activity doesn’t show in the Business Opportunity - only on the Sales Quotation.Is this normal in IFS Cloud? We would like to see Business Activities made for Sales Quotations also to show under respective Business Opportunity. We strive to work mostly within the Business opportunity module, and now there is a risk the data regarding the Opportunity becomes fragmented and Activities must be searched for in different places. There might be several opportunities ongoing for each account simultaneously which adds to the risk of fragmented data in my opinion.

Hello, We hold an inventory part on 2 sites within the same company. The part is held in a different UoM on each site due to operational requirements.The part is a purchased part on Site A. We sometimes have a requirement to move some of it from Site A to Site B.I have set up an Input UoM Group and assigned the part to it.On Site B the part number will be different to the different U0M. What is the best way in IFS Cloud to execute the stock movement from Site A to Site B so that Site B receives the correct part number and UoM into inventory?  e.g. transport task? shipment order?We are on Cloud 25R1. Thank you!

Hi,Is it possible to mask the data on FSM application, for eg: email : abcedghijkl@gmail.com should be masked and shown as a********@g****.c**. How to implement/configure this in FSM application.

Hi friends,I want to use business lead form in my mobile.I can create a lead but in address section when I want to edit or create an address I can NOT see address1,address2 and … fields.This issue is NOT observed in IFS Aurena in my computer, this issue is only in my mobile.Does anyone faced this issue?Thanks

Hi all,When I open 'Map' via the Schedule Board, I get the message 'Map provider not configured'. The same thing happens with the map at an address.Does anyone know where to configure the map? I would like to use Azure Maps since Bing Maps is being deprecated. Regards,

Background:To maintain the segregation of duties (SoD) within the Accounts Payable (AP) department, an AP assistant initially creates the supplier payment proposal. This proposal is then verified and approved by a higher-ranking member of the AP department, such as the AP lead. Following this approval, the supplier payment order is generated either by the AP assistant or another AP team member. Issue:<< this question was raised by the auditors >>When a supplier payment proposal is created, you can see the Creation Date and the User who created it but it does not capture the same information when you Acknowledge it. It’s not available on the database level as well. Further as you know supplier payment proposal gets cleared off when you create a supplier payment order and you will not find Acknowledger and Acknowledged Date there also. finally you will

Hello All, I have a requirement of creating CSV file in IFS 10 and sending it to external services .I need to send the file using SFTP connector(integration)Does anybody have an Idea on how to create a csv file and send it through Clob variable in PLSQL_Server_Api. Any sample code would help. Regards,Thej

Dear IFS community,We are running our production application, IFS Cloud (Remote Operating Model - MicroK8s cluster), on an Ubuntu Server 22.04.5 LTS. For our integrations monitoring purposes, we plan to implement Python-based scripts and run them inside Docker containers. To achieve this, we are considering installing Docker and Docker Compose on the same server where MicroK8s (IFS Cloud application) is currently operating.Could you please confirm/advise:Are there any known conflicts or compatibility issues between Docker/Docker Compose and MicroK8s in this setup? Is it safe and supported to run Docker alongside MicroK8s on the same production server? Are there any best practices or recommendations from IFS regarding resource allocation or isolation in such a configuration? If this is not the best practice approach to monitor integrations, can you recommend a better one?Our product version: 24.2.1 

Hello,In IFS Report Designer, we were able to retrieve the value of “rhSysLogo” in the report XML, which contained the name of the company logo file.How can we do this in IFS Report Studio? I don't see how to access the value in the XML: Thanks.Best Regards

Business Case:We have some migration jobs we want to run once a year. (some year incremental/YE jobs).In IFS we can schedule migration jobs, but only days, weekdays or interval of seconds,minutes, hours. Solution:We would like to be able to schedule on the first day of the month or year. 

Hi all, I'm looking for some up to date documentation regarding the minimum requirements for using the IFS FSM mobile app (android and iOS).  Someone knows where to find them? Regards,

When trying to request for Appointment Booking page on Work task, I am getting this error Field [PLAN_ID] is mandatory for Scheduling Plan and requires a value. Can anyone guide me where this plan id can be entered? See the below screen shot for reference .Thank you,Rachit 

Hi, we’re experiencing a strange issue where a lot of users are unable to use any SQL quick reports. The affected users have all required projections, and the trace information doesn’t provide any information other than a generic server error 500. We’ve seen instances where there are two users with exactly the same permission set grants, and one of them can access quick reports, whilst the other user can’t.Currently have a case raised with IFS support, but wondering if anyone has come across this before?SqlQuickReports/QuickReportOverview (server error)An internal server error occurred. Contact administrator.Error details: N/A

Is there a way to backflush material in a Shop Order without getting the following error? Parent part is multilevel tracking enabled and serializedThe error doesn’t appear when the “Manual Reservation” is done. However, even in manual reservation the locations available are all locations and not only the backflushing locations even though they are defined on the component level.

In 25R1, using the CRM Companion AppI notice that on the Business Activities tile, the entire list of activities are displayed, not just for the User who has logged in.Is there a way to configure the setting to display only the activities relevant to the User ?

In an effort to re-create and configure a page (for which it’s entity will not allow custom attributes), I’ve pursued creating a custom entity and custom attributes within the new entity to re-create the page + other fields. An SQL quickreport (read-only) with all the fields (custom or otherwise) that we need would work, but QRs don’t allow the use of page designer features like commandgroups.However, when creating an entity I’m running into a limitation where a persistent field is required for a custom entity. I just need it to be read only. Is there any workaround? We are on Cloud 24R1 currently.While an option, our business wishes to avoid modifications where possible, such as adding fields via Projection Fragments in the Cust layer in Developer Studio to the standard projection.

Hi All,When I create a new revision through Work Task Template, got the error message ‘The Purchase Part Does not exist’The Part No entered under the Material tab → Work List is a Manufactured type of Inventory Part. Need to know the reason of requesting a Purchase Part while creating the new revision.Thank you.

We have recently upgrade to 25R2, and there are few screens added recently Service>Scheduling>Resources, Activities, Map, Assistance but unable to see any data in these screens.I can access the PSO and can see all the resources activities etc but these screens are blank.Any idea on the above, thanks!!  

I am new to IFS and the company I work for, I have been asked to run simulations on data using the Analysis tab in PSO.  Is this the correct way? or is there a better way?These are the steps I am told to follow:1) Pull snapshot from the archive in production2) Loan snapshot into training environment to get the baseline file using Data Viewer3) Using the Analysis tab, download the Group By extracts 4) Change the baseline file for the simulation (ie. change base values)5) Load simulation data into the training environment  using Data Viewer 6) Using the Analysis tab, download the Group By extracts 7) Compare the baseline and simulation Group By extracts manuallyI am having a hard time understanding the changes since all I get is summarized data, I can’t dive into the data and see why things changed since all I get a summaries. So here are some questions I have but can’t seem to get answers too:1)