Distribution (CRM, Commerce)

HI,in the Cloud, version 23.1.2, we are seeing the following when testing.  I tested package parts and they work fine in business opportunities. But when I go to send it over to a customer order, I get an error message that non-inventory sales parts cannot be package parts. That is also true if you try to put supply code package on a non-inventory part on just a straight customer order.Is this something new?  If so, why would it allow you to non-inventory parts to a BO for a package part? Thanks,Jo

Hi, does anybody know how I can change the LOV filter? When i create a lead from existing account I need to kniw the account number and not the account name to be able to find it from the field level.How can I change that to the account name?Thanks for the help!

Hi,I would like to know if it would be possible to add a new column name in the Duplicate Check Rule. For example to check for duplicate descriptions on the lead.If this needs a modification I would like to know if you think this would be feasible or if it would be too complicated to develop.Thank youFabrice

If a vendor is both a supplier and a customer, such as an “Agent”, is there anywhere in Ifs which links the two together so you know which supplier record ties into which customer record?

CRM Business Activity is showing duplicate values in the status viewerI’ve seen this in both 22r2 and 23r1e.g. https://ifsgcc1-d06.demo.ifs.cloud/ 

Hello, I have this error message when I want to change a price list in the sales quotation line. My price list line doesn’t have a min qty and a “valid to” date. So I don’t understand why I have this error message. I did the test with other customers and it works. Can you please help me? Thank you. Lina

Hello Everyone, Does anyone know if it’s possible to update the IFS native pick list form in Apps. 10?  We want to include the Ship To Country with the Delivery Address information on the seeded form.Is it possible to use the IFS Form Designer or some other embedded tool within Apps. 10 to make updates to the seeded form? Thanks,Rick Messina

Hello IFS Community, I would like to know if it’s possible to cancel a rental line for a customer that hasn’t started yet.Let me explain :We used to rent some machine to our customer, and we always do 2 month free before the rental start, so I always put the start rental automatically after 2 months on the CO.But in that case , we notice we got some issue on the machine so we have to replace it, I used the menu “Create a replacement order”, but i can’t delivery the machine due we still have the first rental lines still open and not started. After some test, i only find to start location at 0€ for 2 months with a manual events and then the real price start.But in this case i’m stuck with my 2 machines with one i can’t stop the rental, and the other can’t deliver.. , if someone know how to manage it. Regards,Nicolas.

Hello Fellow IFS Users When you create a customer order with a package part, does it check the availability of the components of that package part?  Thanks!

We have the below setting where we can replicate the Document Text from CO to PO upon releasing the Customer Order.(Change the Replicate Doc Text to Replicate in Site -> Sales & Procurement -> General -> Replicate Doc Text)But if you change the Document Text after releasing the CO, the change is not replicated in the PO. Currently users have to manually adjust the Document Text in PO.Is there any setting to replicate the change in Document Text from CO to PO after releasing the Customer Order?

Hello ,Ifs version : aurena since we installed Ifs version aurena, (we are in the testing phase) the total Amount invoiced not showing up in somes reports (confirmation of customer order /Invoice ) .. A set up is missing (per Company or site ) to display the amounts with taxes on th reports . Thank you in Advance

Hello Community;I have a client with a fair volume of EDI orders.  One of their EDI customers submit multiple schedules for the same part delivered to the same address, but with different Purchase Order numbers.  Each schedule creates a different IFS Customer Order.  Currently, IFS updates all schedules and orders as expected, but it cancels all the order lines on all of the Customer Order except the last one it processes.  Is there a way to stop this?  Is there a way for IFS to recognize that the different customer Purchase Orders represent separate schedules, each being processed discreetly from one another? 

We use distribution order to send product from our manufacturing site to our warehouse sites across the world.     Can anyone tell me how the planned due date on a distribution order is calculated in Apps 9?  We would like to give our manufacturing site a 40-day lead-time from the distribution order created date to the planned due date.  

Hi All, once the GR is done and material is rejected, PO line status shows “received “every time planning department needs to go the details to check rejection etc as PO line status shows received.thinking of “rejected “ status or information in PO screen directly.

Hi Team,Could someone explain how Inspection Frequency is set on control plan line for Control plan - Purchasing?  Any document with step-by-step guideline on usage is appreciated.

Hello,I’m in 23R1 and working with Sub Contract/Sub Contract Approvals.  I have an Approval ID set in the Approvals section of this screen.  According to the materials I have and what I remember from the old days, I should be able to associate and approval routing to my approval ID.  I must be missing something.  How do I tie the approval routing to the approval id so that I need to have all steps approved before I can change the status to Awarded, for example.Thank youPatrick

Hi, one of the biggest frustrations our sales department has with IFS is the inability to change the order type on a customer order once the header is saved.  The order type is used in various management reporting so if they select the wrong one, they have to create a new order to fix it and cancel the old one. I spotted this statement in the help but that is not true even in a planned state. It can be changed if you have not saved the header yet. What is the reason for making this field non-editable?  I know it controls the order flow, but I would think you could change it when it's in a planned state?   Are there any plans to make it editable in the future? We are working on upgrading to Apps10, update 17.Thanks. 

We are using IFS App 10 and when we creating MRN in Warehouse Management It’s automatically goes to release status. we need to get it first in planned status and after that authorization form authorized member need to change release status. Can it be done...how apply approval level for that

I am trying to stop sending statements out to customers with an old credit balance. My thought is to do this via crystal, supressing the values when the total is negative but am wondering if there is any standard functionality in IFS to do this?   Cheers for your help

I am reviewing IFS10 Shipment, but noticed the Shipment Lines tab is not visible.  Is this due to a permission setting for the user? 

Hi my friends,I have a question from Representatives tab in IFS, It’s not important which page is that, every pages representatives I mean, How can we add a unique person with a same name (e.g. PARHAS ) actually with two different roles? for receive more information please find the attached file.I mean, I want to add PARHAS with two different roles, for example:Sales Engineering- Sales Support Sales Engineering Project ControlHow can I do this?! I will be very happy if you help meWish the best

Can you please Help me to add the  Email alert  for  Expiration Date in Raw material as in Inventory Part

Hi all,Does anyone know why do I get this error when Moving the HU with Transport Task, but not when I use the simple Move function? I have set dimensions, such as width, height and depth for the bin and the HU like 1000x1000x1000, both in mm. The bin is empty and there are no other capacity parameters set.When I do the basic Move function, this validates dimensions of the bin and HU and executes without any error. When I do the Move with Transport Task, it gives the error with the free volume capacity. I can overcome this error only when I increase the bin dimensions width, height and depth to 10000x10000x10000mm.

Hello, How can we use this functionnality please? I click on it but nothing happens (“Business Activity” page) Sincerely, Lina

Hello, We would like to create a price list for a US customer (in USD) We would like this price list to update automatically with the latest currency rate each month. Ideally this would be based on the GBP value at sales part level. Therefore, the sales order would pull through the latest price based on the GBP/USD rate for that month. Does IFS have a functionality to help me with this? (Can the price list reflect a change in GBP/USD rate) Thank youMike