Assets (Asset Management)

IFS Cloud. Reserved serial number (in Purchase Order Line) is not provided in Incoming Dispatch Advice

Hello,we met the issue in IFS Cloud.Created Purchase Order for serial part and reserved Serial number for that part:When we use Incoming Dispatch Advice for Purchase order receiving and execute function “Receive with Serials/Lots”, system doesn’t provide reserved serial number and asks to fill it manually:But if I use form “Register Arrivals” and execute function “Receive With Serials/Lots”, reserved serial number appears without any problem:Maybe it is some kind of bug in the form “Incoming Dispatch Advice” that the same function works diffrently?

131

4 days ago

JaareDo Gooder (Customer)

asked in Assets (Asset Management)

Object is missing from Depreciation Proposal

Hi. Object is missing from Depreciation Proposal after I did the “Change of Net Value”. I also modified the depreciation time from 10y to 6y. Do you have any Idea what could be wrong? Could the be some step that I forget to do?Br. J-M

4 days ago

Hans RoobolDo Gooder (Partner)

asked in Assets (Asset Management)

Not Able to Generate Work Order with more Work Tasks from PM Plan

I would like to generate 1 Work Order with multiple Work Task coming from the Service line - PM Plan - PM Actions.Now I have created 1 Work Order with 1 Work Task and I would like to have 1 Work Order with 6 Work Tasks, see screenshots.I have worked with PM Groups into IFS Cloud

302

5 days ago

Bhakthi ChandrasiriDo Gooder (Employee)

asked in Assets (Asset Management)

Work order completion date and invoiced date

Is there any possibility where we can see the workorder completion date and the invoiced date in a single page?

202

5 days ago

MaheeshaKSidekick (Employee)

asked in Assets (Asset Management)

Discrepancy in Has Follow on field in work assignment in work tasks

Test Steps follow,Create multiple visits for user 01 via PSO→ assign them to user :01→ then cancel the visit 01 (automatically system will cancel all the visits)In below WT example, Has Follow on field = TRUE for all the cancelled WAs But for this example, only visit 1 as Follow on field = TRUE for others it is set to FALSEDoes anyone explain this discrepancy?

171

5 days ago

RTTPidouxDo Gooder (Customer)

asked in Assets (Asset Management)

Non nummeric request_id

A user created a request and managed to append the text '_2' to the numeric request_ID.The linked tables also have the complete request_ID '26981_2'.The request was probably created on the mobile.Is it possible that an index is appended due to a conflict of the ID?Is it possible for a user to manually overwrite the request_id?

101

11 days ago

nkotakondaDo Gooder (Partner)

asked in Assets (Asset Management)

Service Request for Serialized Equipment Repair

A customer submits a service request for the inspection and repair of serialized equipment that has broken down at their site. The company logs the service request in IFS Cloud and assigns a technician to visit the customer's location. Upon inspection, the technician determines that the equipment cannot be repaired onsite and must be sent to the company's workshop for further repairs. At the workshop, the required materials are issued from inventory, and the technician records the time spent on repairs. Once the repairs are complete, the equipment is shipped back to the customer.The proposed solution involves creating a customer order linked to the service request, which then generates a work order (WO). The supervisor assigns the work task to a technician, who visits the customer's location to inspect the equipment. The technician determines that the equipment cannot be repaired onsite, it is shipped to the company workshop for further repairs. However, I am uncertain about the best a

503

11 days ago

dfsjmarchantSidekick (Customer)

asked in Assets (Asset Management)

IFS - Primavera

Has only got this working with 24R1 or later.IFS and Primavera (P6) Integration. We’re just starting the journey, looking for lessons learned, advice, how long did it take?Do we need to create plans in IFS first, and push to P6, or can we use our existing P6 plan for 2025 work, and integrate with IFS. In that case, how would it map between the the work in the plan, and IFS.Advice much appreciated!

130

15 days ago

Oguz AltinDo Gooder (Employee)

asked in Assets (Asset Management)

Aurena Agent Timeout

Hello, First of all our customer using IFS Cloud 23.2.8 version.In this case, we try to print a Work Order Report for 13 lines of work orders.There is an error occured which is “Error When Printing to Aurena Agent Timeout” and nothing happens, dialog closed. Error Image Log records in below;Application - CMD(2): timeout in agentcall after 60000 msApplication - CMD(2): toast({"type":"error","msg":"Error when printing to Aurena Agent ${error.Message}"}) Does anyone know reason or solution for it?

192

19 days ago

RTTPidouxDo Gooder (Customer)

asked in Assets (Asset Management)

With PM request generator created request / missing assets

A user created a request with a task.Later he made the job and missed the main asset and the second asset.I created the missing assets and steps.And found 6 strange entries in the "run log". Unfortunately, I have not found a way to see and control the parameters passed to the PM request generator.Are the call parameters of the PM request generator recorded?How can I access this log?

20 days ago

jenjen0510Sidekick (Customer)

asked in Assets (Asset Management)

Part Serial Rename when Serial Object Exists

I’ve seen other questions or discussions but have not yet found a solution. I’m upgrading from APP9 to Cloud and plan to use part serial rename functionality after the upgrade. This is a great option for recording transactions and history of a part number and/or serial number change. However, if that part serial exists as a serial object the rename functionality cannot be used. The error says: The serial exists in Service management and cannot be renamed. Post upgrade we don’t intend to use serial object; but since we’ve been using IFS for 20 years we have thousands of serial objects already. Therefore if we need to service one of these serial objects again and it has a modification which changes the part number, we have no way to use the rename functionality. Is there a way around this issue or shortfall in IFS? Is there some cleanup that could be performed on serial objects prior to upgrading? Is there an alternative way to rename a part serial that I am not aware of?

676

21 days ago

jsawantDo Gooder (Partner)

asked in Assets (Asset Management)

Exam: IFS Practitioner Consultant - Asset Management - IFS Cloud

What is the best way to prepare for the above exam? What to expect? Has anyone taken the exam recently? Is the IFS academy study material and knowledge checks enough to prepare for the exam?

16439

22 days ago

KLNADEESHDo Gooder (Partner)

asked in Assets (Asset Management)

What is the corresponding IFS Cloud 23R2 screen for MaintMatrReqPurchOrd entity?

170

24 days ago

dfsjmarchantSidekick (Customer)

asked in Assets (Asset Management)

GIS Objects to Equipment Objects....

Hello,I’m trying to understand why the map position that we have loaded into the GIS Map for our assets is not pulling across into the Equipment Object Navigator. In the example below, you can see we’ve mapped a turbine: This is linked to the equipment object 2795. This is correct. If you then go to the Equipment Object Navigator… there doesn’t appear to be any reference to this connection. I would expect to see the location of the object loaded…There should be a dot loaded on the screen below I’d have thought. What do we need to do in order to display the turbine position here?

527

25 days ago

Lina MencieneSidekick (Partner)

asked in Assets (Asset Management)

Functional Object Operational Condition in IFS Cloud

Hello,do I understand right that Operational Condition option is no longer provided in Functional Object form and is left only in Serial Object form?

493

25 days ago

smelansonSidekick (Customer)

asked in Assets (Asset Management)

Preliminary reading in Measurement for object

Hi, We have an object that had an engine change out in May when the Engine Hours was at 16050. The before meter change had a Recorded value of 16050 and a Total Value of 16050. The after Meter Change had a recorded value of 0 and a total value of 16050There are 2 readings flagged as incorrect on July 4 and and then on August 14 the recorded reading shows 0 with a Total value of 16050.Aug 16 Recorded reading is 48 - Total Value of 16098Aug 19 Recorded reading is 61 - Total value of 16111 Aug 27 recorded reading is 95.7 - total value of 16145.7...additional recorded readings up until Sept 16 where it looks like the user recorded an Engine fail.Sept 16 recorded reading is 246 - total 16296Sept 16 Before Meter change recorded reading is 246 - total 16296After Meter Change recorded reading is 0 - total 169296 “Engine fail, changeout 16/9/24 at 246 hours”Sept 17 recorded reading is 0 - total 169296...additional readings recorded until Nov 4Nov 4 recorded reading 227 - total 16523That w

682

26 days ago

EVMDo Gooder (Partner)

asked in Assets (Asset Management)

PDF print problem. IFSPRINT in 24R1 IFS cloud

IFS Cloud 24R1:Don’t work print to PDF file … IFSPRINT problem.======================================= APP_Mess _ Error Text:XMLREADER_NEXT:Cannot move to next XML event at [1:611]: ParseError at [row,col]:[1,611]Message: An invalid XML character (Unicode: 0x1f) was found in the element content of the document. Caused by: javax.xml.stream.XMLStreamException: ParseError at [row,col]:[1,611]Message: An invalid XML character (Unicode: 0x1f) was found in the element We can’t make PDF Report in IFS Cloud 24R1 … Anyone have ideas where it correct?

190

27 days ago

pafoseDo Gooder (Customer)

asked in Assets (Asset Management)

Work Tasks with pre-posting mandatory, objects on Steps

Hi, in IFS Cloud i have setup 4 PM actions that belongs to same PM Group Id and on the PM actions i have set the Merge to Yes, My goal ist to create a Route Work Order/Tasks with 4 steps-Then i perform Calendar Generation and all PM action ends up with 1 WO , 1 Task and 4 steps, on the steps, 4 different object exists ( from PM action).Also, the pre-posting on a Work Task is set to mandatory, but no pre-posting exists on the Task in this scenario, all the steps has “it’s own preposting” from the different object.When trying to finish the Task, an message tells me that pre-posting on Work Task in mandatory.Whats the correct setup for this scenario? The cost for material, hours .. should be devided into the objects on the steps.Please advise.

967

28 days ago

indmlkSidekick (Employee)

asked in Assets (Asset Management)

Work task- Project Activity Connection

We can see the the project activity and work task connection will be ready in a future release in 25R2. This is really crucial for the customers and they are asking the availability of that functionality. Will this be ready soon?

431

28 days ago

Lina MencieneSidekick (Partner)

asked in Assets (Asset Management)

“Serial Rule” field in IFS Cloud form “Part”.

Hello,where I can find “Serial Rule” field in IFS Cloud form “Part”?I do not see it in IFS Cloud form “Part”:

473

29 days ago

Lina MencieneSidekick (Partner)

posted in Assets (Asset Management)

Equipment object Navigator: changing operation status (IFS Cloud)

Hello,our current client met a problem. When changing operational status for equipment object in Equipment Object Navigator, the cusor jumps from the equipment object in which the function is executed, to the top of the equipment object structure.We cannot repeat the same situation, but the client provided the video record where we see that cursor jup to the top. It is very uncomfortable, if the structure of the object is very long, it is needed to scroll down again and search for that object in all the structure.The client and we use the same browser Edge, so it cannot be the reason of browser.

696

1 month ago

Aleksandra W.Sidekick (Employee)

asked in Assets (Asset Management)

Changing part no under serial object

Hi, It is possible to change part number assigned to a serial object? Regards,Aleksandra

1353

1 month ago

odstDo Gooder (Customer)

asked in Assets (Asset Management)

Print Attachment with Work Orders

Hi,We are having work instructions as attachments to the PM’s and Work Orders/Tasks. These attachments should be printed together with the Work Order. Is it possible with IFS App 10 standard to print Work Orders with attachments in same operation?

83523

1 month ago

YaheLKDo Gooder (Partner)

asked in Assets (Asset Management)

BPA to be triggered from a mobilewo

875

1 month ago

AndryisSidekick (Partner)

asked in Assets (Asset Management)

Change object site when I move funct object from a site to another

Hi All,When I move a functional object from a site to another, I’d like to be able to change also the object site. Is there any solution on IFS 10?Thank you in advance.

983

1 month ago

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Assets (Asset Management)

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