Assets (Asset Management)

Is it possible to record time spent on cases within My Time Registration?We report time within the case itself, but as a company, we use the time registration to report what we are doing. So this means we have to manually enter the case information in My Time Registration.   How do we get that to automatically appear in the My Time Registration?   I feel there has to be a link? Maybe with the project. But I don’t understand how to make that connection. Thanks for any help.

Hi,With the Maintenance Planner Resource Management lobby, where does Date Range come from? Can this be configured to just look at one day/one week/two weeks?1 day horizon.When I change the planning horizon as well, the graph does not change.30 day horizon.Thanks!

Hi All.Does anyone know something about it? Calendar Generation Error for just one single day - There are no valid actions for the entered criteria.It only works if a set two different days in the date range.But We have scenarios that needs to be genereted for just one dayPlease see prints in attachProduct Version: 26.1.3Business Impact: Calendar generation work ordersHigh affect since a work order can not be generatedFor just one single day in a date from and date to filterMaintenance > Preventive Maintenance > Maintenance Plan > Calendar Generation  

Dear All,Environment - IFS Cloud 25R1I have a requirement of identifying which work assignment originated from which resource demand line in the work task along with Resource Group and Resource ID.Could not find a application page or technical view which shows this relation.Is there a way to get this established relationshipRegards,Srinivas

Step 01Add a default sales part to a Resource GroupNow add the above resource group as a demand to a work task and manually add a different sales part from the default sales part defined above. Do the time reporting and authorization  Now check the planning line and observe the manually entered sales part is successfully shown as expected.But when Sales Tab is checked manually entered sales part is replaced by the default sales part defined under Resource Details.Is this the expected behavior? In that case it is not possible to manually enter sales part and do invoicing when default sale part is defined against a resource

We are still processing this information:  Please confirm that we understand correctly the changes related to the removal of the Allocate Resource Gantt and Resource Monitoring Gantt tasks: The functionalities in the task will be fully preserved - Resource Management > Resource Analysis > Resource Analysis The functionalities in the task will be fully preserved  - project Management>Plan and Execute > Project Gantt These tasks will be removed:  Maintenance > Work Management > Execution > Resource Monitoring Gantt Maintenance > Work Management > Preparation and Planning > Allocate Resource

Hi,We have work order media attachments (pictures), which we want to print. In Apps10 Aurena we do not see an option to directly print these. If I open the attachment, right click and print from the page, the preview comes with “DO NOT PRINT THIS! Use reporting instead”. Is there a way to directly print these media attachments through Aurena?   

In our IFS Cloud all our automatically created repair work orders lose their Object ID when they are moved to history. Does anyone here recognize this and perhaps have an explanation?

Hi Everyone,I have a question regarding PM Actions and the available access-control mechanisms in IFS.I’ve noticed that an Administrator Group concept is available for areas such as PM Programs and Work Task Templates. However, I don’t see a similar administrator/access group option for PM Actions.PM Actions have Revision Control, which provides a way to control changes to an existing PM Action. However, the Revision Control option itself can be turned ON or OFF by users who have access to the PM Action.Our requirement is to restrict who can make changes to an existing PM Action and, more importantly, who is allowed to enable/disable Revision Control.I understand that it is possible to remove access to the Revision Control button through permission sets. However, I’m wondering why the Administrator Group concept cannot be used for PM Actions in the same way it is used for PM Programs and Work Task Templates.Thank youBest regards,Nipun G

Hi All.I have created a survey using WorfkFlow Type: Object Information, and it works well as I answer through MWO Maintenance. But, if I answer the survey in techportal, the system does not save the object id and site.I had the same problem with app10 see (id object not saving eform answer through tech portal | IFS Community), and needed to fix with the local support. Does anyone know if IFS will fix this in IFS Cloud?I’m using:Application service update: 25.2.5Framework service update: 25.2.8IFS Cloud Web version: 25.2.8.20260709102253.0IFS Client Services version: 25.2.8.20260702055556.0IFS Client Notification version: 25.2.8.20260702050129.0IFS Chat version: 25.2.8.20260702075807.0IFS OData provider version: 25.2.8.20260707080628.0 

We are creating a Material Requisition (MRN). For example, if we create an MRN for an engine with a quantity of 2, when we create the asset numbers, the system creates the objects and links them through pre-posting.For the second engine, since there are two separate physical assets, how should we create and link the second asset number? Where should we do the posting for the second engine? For example, we create a Material Requisition (MRN) for 2 engines. When creating the assets, we  creates the objects and links them through pre-posting.Since the MRN quantity is 2 and there are two separate engine assets, how should we handle the second engine? Where and how should we perform the posting so that the second engine is linked to its respective asset/object number?Could you please clarify the correct process in IFS Applications 10 for handling multiple assets against one MRN line?

Hello everyone, An issue appeared on one of my environment when I try to create resource connections :As you see, there is no connections for this resource but this message is displayed. This was working fine last week, and I don’t know what happened. Do you have an idea ?Thanks, Simon

Hi Community, We are trying to add a media item on an Order report and want to change the aspect ratio so it does not span across half the report page. These images are picked from the Work Task media attachments and there could me multiple media attached. We have printed these images on the report however we don’t find the option to control the aspect ratio. Is there an option that we could use?When we click on the media item, the properties pane does not show any controls for Aspect Ratio, we tried to use the Height property but that does not work as expected. Thanks and regards,Obaid.

Hi Experts,I have encountered an inconsistency with the cost per hour calculation in the Costs tab. A resource group has been set up with a general cost of 50. The related Maint organization is having a cost rate. A Work Task (WT) was created and connected to this resource group. The task was then assigned to a user, time was reported, and the work was completed. However, we noticed that the Costs tab displays a different hourly rate than the expected value of 50. The Resource and Planning tabs reflect the correct hourly cost of 50 for the resource.Further testing was done by executing another WT using the same resource, but the Costs tab again showed a different cost per hour.   How is the per unit cost in the Costs tab being calculated? What could cause this discrepancy? What steps can be taken to ensure the actual cost per hour (50) is correctly reflected in the Costs tab? Are there any configurations or adjustments needed in Time Types or other related settings? I would a

Hi Experts,This is about Request Quotation not sure I am missing something here.Once a Request Quote is created I cannot edit the lines where this is possible in standard Service Quotation. It should be possible to edit lines in the Quote like adding more Discount, change Prices, invoicing Qty, adding more lines etc but I dont see this is possible in Request Quote compared to ServiceSee below that I cannot EDIT the line? But no Service Quote this is possible, we can add, Edit lines etc Is there a way we can update Request Quotation details, there should be right? Thanks,KM

Service delivery unit is not fetched from the object when a handover from case to request iscreated.Current status:When a request is created via Handover from case to request, the ServiceDelivery Unit gets the wrong value. The service delivery unit seems to fetch the default value instead of the current value from the object.Problem: The wrong service delivery unit is shown on the request.expected Correct Functionality: When a request is created via Handover from case to request, theservice delivery unit should be retrieved based on the value of the current object, samefunctionality as when you manually create a Request. 

In 25R2, we notice that Task which is unallocated is not displayed in Dispatch Console, even it appears in Work Task/Scheduling Information/Allocation 

Is there a way to mark in the customer order line the parts that get sold to a specific service object? There is the Superior SM Object ID which triggers the creation of a Service Object and creation of the Object Hierarchy, however so far I could not get non-serial parts to simply appear underneath the object selected in the section: Service Object → Service Information → Parts Used This would really make sense to have it there as well, as not all parts are always being sold through a Request. Some are being sold through a Customer Order CheersN

Hello all,We have a scenario when it would be useful to attach a Work Task to another Work Task to provide traceability of related work done.It does not seem to be possible using the Attachment Panel. Is there any other way?Thanks in advance!Best regardsAnna-LenaPS: We are still on Apps10 upd27 😁

In 22R1 there is a new concept introduced to identify equipment object, key will be “Equipment Object Sequence”. Object can be moved from one site to another, also to another company. What appears to be not possible is to change Object ID. I am currently in project where the Object ID itself tells in which process facility etc. the object is located and therefore they are constantly (in their legacy system) changing the Object Identification. The object ID could change from e.g. 10-22-45-67-11 => 10-22-44-67-11. There is of course a unique ID in the background, similar to Equipment Object Sequence.  Once we now have a new key, Equipment Object Sequence, does it make easier or even practically possible to make modification that would allow to change the Object ID?  Is that kind of functionality in the requirements backlog? Viewing the location in functional hierarchy in equipment object navigator has been proposed, but the problem is that it does not show the parent structure of give

Hi All.Does anyone know why the WorkTask "Remark" filed is not available in MWO Maintenance page designer?I need to add this field in the MaintEngAppUsing: 25R2Remark field in worktask additional info Tks

I would like to create lobby space for monitoring backlog PM in IFS cloud

Hi, First-timer here. May someone please provide me with literature or tutorial, or even an answered question, for event-based PM Actions? We want to be able to have WO generated upon plant shutdown, but we don’t have a place where we can trigger this. I tested creating an event and generating it via Event Generation, however, to me, it doesn’t different from a calendar-based, it’s not automatically generated upon the event, and there is no guarantee that a shutdown will occur during the period defined? Has anyone implemented something about this? Or maybe I am missing some technical documentation? The idea is: when a system is shutdown, WOs that can only be done when that system is down must be generated. Any assistance is fully appreciated. Thank you,  

We have recently had a problem printing count reports.  We print the reports using the part number, and we have encountered an issue where some parts are printing and others are not.  They do not even show up in the print manager it is as if we didn’t try to print at all. Please Help!

 Hello,Within the EAM repair module, I have the option:Repair and Place in FacilityWhat is the equivalent option in FSM?The scenario is as follows:1. I sell an item with a serial number, and the serialized object is automatically created in the Facility.2. Two months later, the equipment breaks down at the customer's site, and I remove it using a work task; the serialized object moves from the Facility to Inventory.3. What options do I have in IFS to place the serialized object back into the Facility when returning the equipment?I have only found this within a repair order using the "Repair and Place in Facility" configuration.Is there a corresponding feature in FSM?