Hello, at the beginning of the community question and answer meeting. We was told to provide a case number. Before we try to connect to another meeting could you provide the steps in accessing a case number? Thanks
Question
Case number
+9Hi Terry 👋
A case number refers to a support case logged with IFS Support. This is usually created via the IFS Support Portal by an authorized contact within your organization.
If you already have access to the Support Portal, you can log a case there and the case number will be generated automatically. If you don’t have access, your organization’s support contact or administrator can help log the case on your behalf.
Please see the IFS Service Center section for guidance:
IFS Service Center training videos
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