HI All, we are using IFS Assyst and have discovered by chance the use of operators to enhance the Assyst Search function. e.g. as follows:
ASSYST SEARCH OPERATORS
string - A Simple string to search and match (e.g. hello)
OR - Logical operator to concatenate strings to search for (e.g. hello OR helo)
! - Logical operator to negate a search string (e.g. hello OR helo !ciao)
My question is, does anyone know what the allowed combination of logical search operators are and what is the deal with the date restriction in this search feature. I tried searching for a string which I knew had tickets from 2024/25 in but I only saw results from this current year 2026.
All help welcome as I was not able to find a decent article which matched my experience so far.